Book Payless car rentals in Louisville

Reviews for Payless in Louisville

Recent reviews

Traveler rating

Wonderful

2

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

2.0

I had to go with a different rental company cause you guys didn't have what I neededReviewed 2023 Sep 06

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2.0

The rep at the desk was rude and couldn't be bothered, instead of telling me credit card only she smuggly turned a sign around towards me and asked if I could borrow a credit card from someone. That is absolutely horrible customer service and kayak shouldn't do business with themReviewed 2023 Jul 12

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10.0

Fast and easy! Very clean car & nice employees.Reviewed 2023 Jun 14

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10.0

The process was very easy and smooth. We needed an exchange and the roadside assistance was very helpful. I would highly recommend PaylessReviewed 2023 Jun 11

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4.0

The pick up and drop off process was quick and easy enough, but the car we got smelled heavily of cigarette smoke and had obviously not been cleaned before we got it. We found trash and the vehicle was visibly dirty.Reviewed 2023 Jun 05

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2.0

Wasn't able to rent, Customer service supervisor was rude, would not give me his name. Terrible experience.Reviewed 2023 Apr 22

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8.0

GreatReviewed 2022 Mar 24

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2.0

The windshield was cracked on the van we rented so we had to go back to the airport to make sure we didn’t get the blame for it. Then we filled it up with gas prior to returning it and still got charged $87 fir a gas refill. Very poor rental company and not one for anyone to ever use.Reviewed 2021 Nov 28

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8.0

Pros:Car was fine. And the rental agent did not press me to hard about buying extras.Cons:My car smelled like a smoker had just rented it. Did not like that. And, at drop off no one showed up for several minutes.Reviewed 2021 Jun 03

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2.0

Cons:Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their KayakReviewed 2021 Mar 16

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10.0

Pros:Loved the carReviewed 2019 Nov 03

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10.0

Pros:Extremely pleasant gentleman working at the rental counter Easy pick up/drop off Better car than I expected to getCons:Nothing to mentionReviewed 2018 Sep 11

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• What is the most popular rental car from Payless in Louisville?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Payless in Louisville.

• How many car rental locations does Payless have in Louisville?

  Payless has 1 rental location in Louisville. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes