Book Payless car rentals in Louisville

Reviews for Payless in Louisville

Recent reviews

Traveler rating

Wonderful

2

Very good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

4.0

No drop off time flexibility drop off time had to be the same as pickup time or they would charge us another full day!Reviewed 2023 Oct 21

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2.0

Waited 90 min in line to pick up a car, even though I prepaid. Oil maintenance light came on 400 miles into my trip. I called Payless and I was told to get car serviced and save my receipts. Not and ideal situation during a vacation. We will see if I actually get reimbursed….Reviewed 2023 Oct 12

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2.0

Cons:Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their KayakReviewed 2021 Mar 16

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10.0

Pros:Loved the carReviewed 2019 Nov 03

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10.0

Pros:Extremely pleasant gentleman working at the rental counter Easy pick up/drop off Better car than I expected to getCons:Nothing to mentionReviewed 2018 Sep 11

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8.8

Great deal!Pros:I loved driving the Ford Taurus! It was very nice and reminded me of a luxury car with the cream leather interior. The checkout process was very easy and quick! The checkin was even faster! Plus the value was amazing through Kayak.Cons:They don't do a walkthrough with the car. My rental had a damaged console in the middle, stains on the carpet, and a burn mark. I didn't want to be held responsible so I took pictures.Reviewed 2018 Jul 03

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10.0

Great valuePros:It was great value for the money and the service was awesome.Reviewed 2018 May 18

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4.8

Cons:Very slow pickup, clerk did not know how to use the computer system and had to ask someone. Drop off was a mess as their computer system was down so the clerk asked me to hang out and wait for a bit. I responded that I had a plane to catch and that they would have to figure it out on their own time, which seems correct.Reviewed 2017 Dec 07

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9.2

Value for the dollar.Pros:Liked the cost per day, compared to others.Cons:Got a Prius, used it for 6 days, used one tank of gas and the cost was just over $200.Reviewed 2017 May 04

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6.8

Pros:The biggest problem was the smell of the vehicle. It seemed like someone had smoked in the car and then tried to cover it up. Car smelled like a cheap hotel room. Also, there was a strong scent of either perfume or air freshener on the seat belt which then made me smell like that the rest of the day.Reviewed 2017 Mar 19

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2.0

The WorsePros:There is nothing that I like.Cons:Everything.... bad experience. No customer service nobody caresReviewed 2017 Feb 22

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7.6

Extending is difficultPros:Clean car. NiceCons:1) Back up camera mount was broken. I don't use them anyway. 2) Extending the rental was so hard I had to go to the Airport and do it in person. It shouldn't be so hard to give you more business!Reviewed 2017 Jan 14

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• What is the most popular rental car from Payless in Louisville?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Louisville.

• How many car rental locations does Payless have in Louisville?

  Payless has 1 rental location in Louisville. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes