Book Dollar car rentals in Louisville

Louisville, KY, United States
1 Nov — 8 Nov
Louisville, KY, United States
Mon 01.11
Noon
Mon 08.11
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Louisville

Overall Rating6.5 GoodBased on 121 reviews
Cleanliness
7.0
Comfort
7.1
Overall
6.3
Pick-up/Drop-off
6.2
Value for money
6.4

Recent reviews

Traveler rating
22
12
13
22
0
Find reviews that mention:
4.4
Cons:The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Reviewed 2020 Jul 14
review fromkayak
2.0
thought I had a reservation with the car rental buCons:The lady at the Dollar rental told me that they didn't honor any transaction with this third party and that because of that they had to make a new reservation again. By the time they try to use my credit card and because international charges my bank block the card, so there I was with no car couldnt contact my bank for authorization and left it. Very inconvenient for a customer not to be advised ahead of time for this so i would have been prepared. I will look for a reimbursement of all charges you did to my credit card thru this web site.Reviewed 2016 Dec 12
review fromkayak
2.0
Pros:I can't say anything positive about dollar.Cons:I had to wait an hour and a half for a vehicle. The car they gave me wasn't as nice as what I booked. It smelled like incense and vape. I would not recommend booking with Dollar. Kayak was trying to pass me off to Budget to resolve the issue. Dollar was telling me to talk to Kayak. I do not like renting through third party companies such as Kayak. No accountability or care for the customer.Reviewed 2021 Mar 16
review fromkayak
10.0
Pros:Very Accommodating and hearty staffs, and Rental understanding and agreement is exceptionally good. Early Morning returns makes it super excellent.Cons:Keep up the warm and enthusiastic service approachability.Reviewed 2020 Nov 09
review fromkayak
7.2
Pros:Good priceCons:Terrible outside uncovered location for car. Had to walk outside during a rain storm to lactate car. And the car was on the farthest point in the lot. Got soaked. I was told at drop off that an indoor garage is under construction.Reviewed 2020 Apr 16
review fromkayak
2.0
Pros:Car was clean, drop off was easy.Cons:When I arrived, there were no cars available. There was a group of about 15 of us that were told we had to wait 2-3 hours for a car, this after standing in line for an hour just to check in.Reviewed 2021 May 11
review fromkayak
2.0
Cons:If they actually had cars available. Why take a reservation if you have no cars?Reviewed 2021 May 18
review fromkayak
2.0
Poor customer ServiceCons:Dollar customer service is extremely poor. They spent 20 minutes trying to sell/upgrade me on every item possible, and even after I declined all upgrades, they still charged me. I disputed the charge, and everyone I have talked to so far claims that they are unable to change the system the remove the charge. I would never rent from Dollar again.Reviewed 2016 Nov 15
review fromkayak
10.0
Great rental at a great pricePros:The ride was very niceCons:The car was perfectReviewed 2017 Jun 18
review fromkayak
6.4
Be sure to check your billPros:The car was new and very clean. I had a Chrysler 300.Cons:The quoted rental was $327, i was charged 1,899.00. I checked my receipt prior to leaving and brought it to the rental stand to have corrected. $30 minutes later they agreed to adjust the bill to the qioted amount. Very poor service.Reviewed 2018 Mar 17
review fromkayak
8.0
clerk at the airport.Pros:I liked the price for the rental and the accessibility at the airport.Cons:The customer service I recieved from the clerks at both picking up and dropping off.Reviewed 2016 Apr 28
review fromkayak
5.6
Cons:I called after I made the reservation to get a larger car. They told me the price had actually decrease by $100. I was happy, but would have been happy to pay $100 more. Anyhow, when I got to the counter they didn’t have records of my new reservation and charged me double the original cost.Reviewed 2019 Jul 29
review fromkayak

Where can I find Dollar car rentals in Louisville?

600 Terminal Drive, Dollar car rentals

Address

600 Terminal Drive

Hours

Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00

Phone

+1 502 375 0681

Good to know

Most popular location

600 Terminal Drive

Most popular car type

Intermediate

Top tips for renting a car from Dollar in Louisville

  • Intermediate rental cars from Dollar in Louisville are around 17% cheaper than other car types, on average

FAQs about renting a car from Dollar in Louisville

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Louisville.

  • Dollar has 1 rental location in Louisville. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Yes

  • Yes