Book Dollar car rentals in Louisville

Louisville, KY, United States
9 Feb — 16 Feb
Same drop-off
Louisville, KY, United States
Thu 09.02
Noon
Thu 16.02
Noon
Driver's age:

Dollar car rental prices in Louisville

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"I'll your services!"(in 256 reviews)

Reviews for Dollar in Louisville

Overall Rating6.0 OkayBased on 42 reviews
Cleanliness
6.9
Comfort
6.8
Overall
5.9
Pick-up/Drop-off
5.6
Value for money
6.3

Recent reviews

Traveler rating
14
6
6
8
5
0
28
Find reviews that mention:
2.0
I picked up the car and was immediately disappointed, it had stains everywhere and drove like a golf cart. Probably the worst rental I’ve ever had.Reviewed 2022 Dec 22
review fromkayak
2.0
The counter agent actively lied tome, changed my reservation, and ended up doubling my cost. I have reached out to Dollar repeatedly and every single cist service rep I have spoken to has told me I have to speak with someone else. DO NOT RENT FROM THIS COMPANYReviewed 2022 Oct 29
review fromkayak
10.0
Great ride. Thanks!Reviewed 2022 Aug 05
review fromkayak
6.0
Took exactly an hour to get car @ Louisville airport. Drop off was great though.Reviewed 2022 Apr 25
review fromkayak
2.0
Zero flexibility with booking times and changes. Thrown between 2 companies on support lines both saying the other party needed to help. Would not recommend booking through a 3rd party again.Reviewed 2022 Apr 02
review fromkayak
2.0
Personnel was great. Waited 3.5 hours because there were no cars. Missed our whole first night of the trip for sitting in the airport.Reviewed 2022 Jan 12
review fromkayak
6.0
I could not understand the service lady at the rental car pick up desk & felt deceived about the total cost for the rental. Maybe car rental rates have sky rocketed during the pandemic, but I don’t think I got a good deal through Dollar. The vehicle was clean though, which I appreciated.Reviewed 2021 Dec 06
review fromkayak
4.0
Car was good. Pick up process took nearly a half hour to get through and it was just me. By far the slowest pick up process, and I had pre paid and made a reservation.Reviewed 2021 Oct 19
review fromkayak
1.9
I paid the lowest rate possible by accepting Dollar's vehicle choice. When I went to the Dollar counter in Louisville airport, I was told that I could upgrade for $15. Being in a hurry and not wanting to argue, I accepted the $15 upcharge. Receipt indicated fuel was full, but it had less than 1/4 fuel in tank. I caught it and mentioned it to supervisor before driving. He asked the three guys there if one of them would fill it up. One guy indicated he just lit his cigarette and the other 2 sitting down, looked at each other and neither responded or stood up. The situation was ignored. After several minutes, one of the 4 entered the vehicle and started to take us, then he stopped and went back to the others. After 4-5 minutes of waiting, I walked over to them, asked what was going on, and then they indicated that they couldn't fuel it up with us in the car. Then another manager came up and told them to give us an upgraded vehicle that was ready to go. It was not as new as the initial Impala offered, but a Malibu is a step up. It was fairly clean, but I stopped to clean the side mirrors, windshield and rear window just for my personal choice and safety. One of the tire valve stem caps was missing, the passenger side child lock won't disable, and the low tire pressure warning light came on a few days later, then shut itself off? The tires all looked good. Bottom line, the customer service was extremely poor and to experience all 3 employees unwilling to assist or even get up in front of myself and my daughter was disappointing.Reviewed 2021 Oct 03
review fromkayak
3.9
It took close to an hour of waiting in line to speak with a rental agent. We were sent to a car that was locked and no longer available. The car we ended up with still had trash inside. The man who checked us in was very friendly and the car was comfortable. Overall I was less then impressed with the experience.Reviewed 2021 Sep 21
review fromkayak
3.9
Despite making an advance reservation paying in full, we waited in a long pick up lime just to be told "we don't have any cars available." My options were to upgrade to an SUV for an additional charge or be put on a "wait list" for an unpredictable amount of time. I upgraded... from an expected VW Jetta... to a Chevrolet Trx. I'm not sure that's much of an upgrade and can hardly be called an SUV. Icing on the cake was finding a pending charge ony credit card for $291.00, when my total due was only $90.69. I had to wait on hold an hour so customer service could tell me that was a security deposit that would be returned. Why wouldn't they disclose that up front or somewhere in the paperwork? Overall, we got a vehicle and it was clean and functional. Dollar just doesn't score high on customer service, convenience, or ease of use.Reviewed 2021 Sep 20
review fromkayak
1.9
Booked the car and once I got there I was told I had to wait till the next day to pick up despite the fact I booked reservation for the same day pick upReviewed 2021 Aug 23
review fromkayak

Where can I find Dollar car rentals in Louisville?

600 Terminal Drive, Dollar car rentals

Address

600 Terminal Drive

Hours

Sunday08:00 - 22:00
Tuesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Wednesday08:00 - 22:00
Monday08:00 - 22:00

Phone

+1 502 375 0681

Good to know

Most popular location

600 Terminal Drive

Most popular car type

Premium

FAQs about renting a car from Dollar in Louisville