Pros: everything easy upgrade, weekly rate, personnel at this location
Cons: Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was great
Pros: Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours later
Cons: Been more professional ahead better customer service
Pros: Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped.
The local folks on the other hand were great - friendly, professional and helpful.
Pros: late being picked up
Pros: good workers that were very helpful and very convenient.
Cons: nothing that I can thing of at this moment.
Pros: Staff was great!
Cons: Instructions on blue tooth set up we were unable to hook up, which was frustrating, would have been nice to pair our phone and view driving directions on large screen
Pros: Please, price, customer relations. Everything was excellent.
Pros: Pick up and drop off were super easy, we were very happy with the car we got and the price was great as well. I would definitely rent from here again
Pros: The car was very new
Cons: In Kentucky they should not fooling Customer employee
Enterprise has 15 rental locations in Louisville. Take a look at our Enterprise rental location map to find the best rental cars near you.