Book Enterprise Rent-A-Car car rentals in Louisville

Reviews for Enterprise Rent-A-Car in Louisville

Recent reviews

Traveler rating

Wonderful

6

Very good

3

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

6

10.0

Pros:everything easy upgrade, weekly rate, personnel at this locationCons:nothingReviewed 2021 Apr 09

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10.0

Cons:Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was greatReviewed 2021 Mar 30

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2.0

Pros:Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterCons:Been more professional ahead better customer serviceReviewed 2021 Mar 23

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8.0

Pros:Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.Reviewed 2020 Dec 19

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8.0

Pros:YesReviewed 2020 Sep 29

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6.0

Pros:late being picked upCons:discountReviewed 2020 Aug 27

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10.0

Pros:YesReviewed 2020 Jul 16

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8.0

Pros:Staff was great!Cons:Instructions on blue tooth set up we were unable to hook up, which was frustrating, would have been nice to pair our phone and view driving directions on large screenReviewed 2020 Jul 11

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4.0

Pros:The car was very newCons:In Kentucky they should not fooling Customer employeeReviewed 2020 May 23

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3.6

Pros:Nothing- enterprise was a nightmare. I had to end up canceling and going to Hertz next day and they were amazingCons:They did not have the car in stock that I reserved so they sent me to another location the second location also did not have the car in stock but the person offered to give me a pick up truck for an additional 150 more. I did not want a pick up truck and the agent got nasty with me and told me that he wasn’t a part of the other location.They did not have the car in stock that I reserved so they sent me to another location the second location also did not have the car in stock but the person offered to give me a pick up truck for an additional 150 more. I did not want a pick up truck and the agent got nasty with me and told me that he wasn’t a part of the other location.Reviewed 2020 May 22

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2.0

Pros:They called me and told me the van wouldn’t be available!Cons:Not to have put it on the table in the first placeReviewed 2020 May 10

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2.0

Cons:The enterprise that the rental was booked through, did not have the reservation and then proceeded to try and put us in a smaller vehicle for more money. Told us they didn’t have have a similar vehicle to what was reserved and good luck finding one. Will never use them or Kayak again.Reviewed 2020 Feb 18

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• What is the most popular rental car from Enterprise Rent-A-Car in Louisville?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Louisville.

• How many car rental locations does Enterprise Rent-A-Car have in Louisville?

  Enterprise Rent-A-Car has 15 rental locations in Louisville. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes