Book Dollar car rentals in Boston

• What is the minimum age to book Dollar car rentals in Boston?

  In order to book Dollar car rentals in Boston, you have to be 20 years old. You will need a valid driver's license and that driver's license has to have been in good standing for a year. You also need a credit card or a debit card in your own name. If you are renting a car and you are age 20 through 24, you will be designated a Young Renter. Added to your rental will be a daily Young Renter fee of about $25 a day.

• What kind of insurance can I purchase with my rental?

  When you book Dollar car rentals in Boston, you have the option of a few different kinds of insurance. The most common kind of insurance that renters tend to want on a rental vehicle is a loss damage waiver or LDW. Many renters also opt for the liability insurance supplement. You can also opt to add a Personal Protection Plan to your car rental agreement.

• Does Dollar car rental in Boston have any loyalty or rewards program that I can sign up for?

  Yes. When you book Dollar car rentals in Boston, you can sign up for their Dollar Express Rewards program at no charge. There are no commitments, dues, or contracts—just benefits. If you are a Dollar Express Rewards member, you can skip the lines at the rental counter when you arrive and proceed directly to the parking lot to pick up your vehicle. Also at Dollar, when you are an Express Rewards member, you can add your domestic partner or spouse as an additional authorized driver on your rental car policy for no extra charge.

• What is the most popular rental car from Dollar in Boston?

  Medium rental cars (Class Intermediate SUV or similar) are the most frequently booked rental car types from Dollar in Boston.

• How many car rental locations does Dollar have in Boston?

  Dollar has 4 rental locations in Boston. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes

Reviews for Dollar in Boston

Recent reviews

Traveler rating

Wonderful

10

Very good

12

Good

0

Okay

7

Fair

0

Mediocre

0

Poor

57

10.0

So easy and comfortable. Great experienceReviewed 2026 Oct 10

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4.0

Prior to picking up car, it was impossible to check-in early and choose the car; website was useless and didn't work. Calling "customer support" was worse, if not down right pathetic. Wasn't interested in helping; was pushing to cancel reservation and move into a new one at a much higher price. Could not guarantee what type of car I'd be getting nor it's class.Reviewed 2026 Sept 10

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2.0

The pick up experience was terrible. There was a situation with flight cancellations, from what I heard other customers say, which affected the pick up times of several customers. This was not communicated by any of the Dollar management team. As a result, many customers were left wondering what was happening with the bottleneck at the booth. The Dollar employees at the booth were inundated with frustrated customers who did not have their vehicles. Upper management should have communicated clearly as to why this was happening. For a positive, I liked the ease of drop off when I returned my vehicle.Reviewed 2026 Aug 26

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4.0

Dollar would not accept my member number at the counter because I had rented through a third party. Thus, I had to pay for my spouse to be a secondary driver. Their response, “take it up with corporate.” I have not had that experience with other car rentals through a third party before. This was the second time I’ve had problems with Dollar at the counter.Reviewed 2026 Jul 12

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10.0

fantatsic. Great experience from check in to check out!Reviewed 2026 Jun 26

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8.0

The express pick up process was confusing and could have been much more smooth. I’ve done the express pick up on an app before and it was easy and clear. But with Dollar at Logan, the app didn’t provide clear instructions on where to go so I ended up standing in a short line. Overall it was a fairly quick but I paid the extra money to skip the counter, which was definitely not worth the extra cost.Reviewed 2026 May 13

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4.0

Car was a mess inside and out. They wouldnt take pictures of everything to show the damage before we took the car - told us to take pictures and video. That was strange.Reviewed 2026 Apr 19

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2.0

counter agent said my agreement with them not valid and required a new contract, more money, lesser car. I was most upset and eventually allowed to see another agent who did finally get me the car agreed upon at the agreed price. They have subsequently increased my fuel option charge beyond agreement. I am fighting that still. Rip off company you are doing business with. I request a response. Peter WatkinsReviewed 2026 Apr 10

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4.0

We waited THREE hours to pick up our car. It was October. Unreal. People were nice at counter but logistics in efficiency must be improved.Reviewed 2025 Nov 05

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6.0

We didn’t pick up our car, because my husband ended up with sepsis and was in the hospital. The reason I gave.Dollar only a mediocre radio is because I called the pick up site to tell them we would not be able to pick up our car, and they would not cancel our reservation, because it was made through you. That was frustrating, because we knew someone else might need that car, so I think you need to change your policy so that when people have a problem they can cancel we tried to cancel through you and found it almost impossible. Even our son who is a computer expert, had a difficult time finding how to communicate with you about canceling our car so not a good experience.Reviewed 2025 Oct 19

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2.0

Awful. My father had a heart attack and I wasted hours trying to change the reservation. I finally gave up and rented a car for the adjusted dates from Budget. I also requested a refund or credit and no one bothered responding. I’ll never use Dollar again.Reviewed 2025 Oct 05

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8.0

Drop off in downtown was horribleReviewed 2025 Aug 28

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