Book Avis car rentals in Boston

Reviews for Avis in Boston

Recent reviews

Traveler rating

Excellent

53

Good

36

Okay

22

Mediocre

33

Poor

6

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get the carcar smelled

car was cleancustomer service

car availablegreat experience

pick up and dropnext day

drop off locationcar was dirty

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2.0

Car wasn't ready at reservation time. Car requested wasn't available. Car smelled like smoke.Reviewed 2022 Aug 08

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4.0

Upside: It was not obscenely expensive. That's good. Downside: Took over an hour to pick up my car, and they seemed to be the only rental team overwhelmed. When I called to say I had to catch a later flight, they told me it was fine and they would hold it for 24 hours. But when I showed up they said they do not do that. This delayed me further. The website was broken and could not find my reservation when I needed to extend. The automated phone was unable to understand me, and it took a while to get an operator. The operator was fine and extended my reservation without problem. Overall everything worked, but nothing was easy.Reviewed 2022 Aug 07

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10.0

Still too darn expensive. I am going to find an alternative such as public transportation instead of what hss been my preference... renting a carReviewed 2022 Aug 06

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2.0

When we arrived, they did not have the car we booked and claimed they never had it but never let us know. While not rude, they also did not seem to really be concerned about the issue either.Reviewed 2022 Jul 30

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10.0

The agent at the desk at Logan Airport was so nice and accommodating. I had thought I scheduled pick up at the airport, but accidentally scheduled it for a different spot in Boston. Jorge helped me switch the reservation and got me a comparable car.Reviewed 2022 Jul 20

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10.0

the service very good congratulationsReviewed 2022 Jul 07

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2.0

Could not deliver large van that I reserved. Had to rent from HertzReviewed 2022 Jul 04

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8.0

Long lines at the pick up desk. Confusion regarding the véhicule as two customers were given the same... prices have become exhorbitantReviewed 2022 Jun 29

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4.0

Arrived for pickup and the line of guests wanting cars was very long. So long wait. Finally got a girl who didn’t appear to know what she was as doing. She finally confirmed the reservation and told me the letter & number of the car. Went out and loaded lots of luggage into the car and went to checkout. Went to checkout and the electronic cellphone gate QRC code didn’t work. Eventually with a long line of cars behind me, a guy came by and stated we had the wrong number. Had to look it up and stated we took the wrong car. It was your girl at the front reservation desk that got it wrong! We got the car and the guy stated to put the first car back in the original spot. Drove around again and now it was occupied. Drove to new car and reloaded all the luggage again into a different car. The guy at the departure booth told us the right number but we ended up leaving the car in the driveway. With many people walking around, we attempted to ask and no one could assist. What a nightmare in using this system without some better training or service. Returning the car to a different location was fine.Reviewed 2022 Jun 23

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8.0

Main issue was that the reservation came up with much higher price than my booking with Costco. Luckily I had the confirmation email from Costco with all the prices and the desk agent honored that price for me. It was a difference of about $250, so was significantly higher. The minivan was very clean outside but was not as clean inside - some dirt in seats and feet areas and dusty. So would have been better to have correct costs attached to reservation and a cleaner vehicle inside, however the Alamo reps at Logan pickup were very friendly and helpful so overall good experienceReviewed 2022 Jun 14

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4.0

Line to get car. Price was ridiculousReviewed 2022 Jun 06

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4.0

Pickup was a nightmare. Almost two hours in line. Woefully inadequate staffing at the counter.Reviewed 2022 May 31

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More

• 7.3 /10National Car Rentals at Boston
• 4.9 /10Payless Car Rentals at Boston
• 6.1 /10Budget Car Rentals at Boston
• 5.8 /10Hertz Car Rentals at Boston
• 6.0 /10Thrifty Car Rentals at Boston
• 8.1 /10Alamo Car Rentals at Boston
• 7.6 /10Enterprise Car Rentals at Boston
• 5.1 /10Dollar Car Rentals at Boston

• What is the most popular rental car from Avis in Boston?

  Intermediate (Volkswagen Jetta or similar) is the most frequently booked rental car type from Avis in Boston.

• How many car rental locations does Avis have in Boston?

  Avis has 7 rental locations in Boston. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes