Book Payless car rentals in Boston

Reviews for Payless in Boston

Recent reviews

Traveler rating

Excellent

61

Good

39

Okay

44

Mediocre

48

Poor

4

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4.0

I reserved a Camry and was offered a Mustang or pickup truck or Wrangler, none of which suited the size of car I needed for my trip. And Payless was just as expensive as the other companies, so I didn't pay less, and I got a car I didn't want. Last time with this company (which is also owned by Avis/Budget).Reviewed 2022 Jul 02

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2.0

It took almost 2 hours to pick up my vehicle at Boston Logan Airport. I had to stand in line with customers who did not have a reservation and I had to cancel my evening plans because Payless, Budget, and Avis were the only companies taking customers without reservations. I wish there was a separate line for customers who had all of their rental paperwork done in advance.Reviewed 2022 Jun 21

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6.0

Too long waiting for the next available agentReviewed 2022 May 28

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4.0

I did not like that the tire pressure kept lighting upReviewed 2022 May 23

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2.0

Still have not processed my cancellation and refund due to COVID preventing rental car pickup. Please assist with processing that refund!Reviewed 2022 May 18

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8.0

aside from the car being a little less new...yes...I would recommend.Reviewed 2022 Jan 06

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2.0

Got charged over double what I was quoted. Car was dirty with lots of burn marks and stainsReviewed 2021 Nov 09

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2.0

I spent 2hrs waiting in line and missed a meeting because there were over 50 people in line. Then as I tried to change my car I realized you redirected me through Price Line and they would not allow me to change my reservation and then spoke to Payless and they too would not budge even though the line was wrapped 4 times back and forth 50ft and they only had one agent working when I got there... I will NEVER use them or anyone affiliated with them again. I will use another service other than Kayak if they ever redirect me to Price Line (even after I chose a different source for my purchase)Reviewed 2021 Oct 26

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5.9

Had to wait in line for an hour and a half to get car. The Payless desk was not open and had to go to the Avis desk for the car.Reviewed 2021 Oct 17

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3.9

I had to wait in line for exactly an hour and ten minutes with many other frustrated travelers in order to do the paperwork and pick up the car. The clerk proceeded to try to “upswell” the usual prepaid tank of gas scam and to manipulate me into purchasing additional insurance The car had not been properly cleaned. There were what looked like crumbs both in the driver door handle and center console, but also my wife found a discarded face mask in the passenger door storage area. Coming in contact with it was very disconcerting given the COVID pandemic. The visible dust on the exterior was a non-issue for me, however it indicates sloppy cleaningReviewed 2021 Oct 12

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1.9

The rental cost doubled between the time I reserved the car to when I picked it up. I couldn't get the woman finalizing the rental to understand my unhappiness or explain why.Reviewed 2021 Oct 03

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3.9

Delay at pick up- agents computer wouldn't go to the next screen. First car had low tire pressure so had to waste more time switching vehicles. Vehicle was not the jeep advertised. Ended up with a pos Mitsubishi... what foolish rental company ever buys Mitsubishi POSes???Reviewed 2021 Sep 10

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More

• 5.8 /10Avis Car Rentals at Boston
• 7.3 /10National Car Rentals at Boston
• 6.1 /10Budget Car Rentals at Boston
• 5.8 /10Hertz Car Rentals at Boston
• 6.1 /10Thrifty Car Rentals at Boston
• 8.1 /10Alamo Car Rentals at Boston
• 7.6 /10Enterprise Car Rentals at Boston
• 5.1 /10Dollar Car Rentals at Boston

• What is the most popular rental car from Payless in Boston?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Payless in Boston.

• How many car rental locations does Payless have in Boston?

  Payless has 1 rental location in Boston. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes