Book Payless car rentals in Boston

Reviews for Payless in Boston

Recent reviews

Traveler rating

Wonderful

7

Very good

4

Good

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Okay

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Fair

4

Mediocre

0

Poor

21

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10.0

Car rental pick up took a long timeReviewed 2023 Aug 09

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2.0

Company did not honor reservation due to me not having a credit cardReviewed 2023 Jul 17

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10.0

Nothing, George was specially great!Reviewed 2023 May 16

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10.0

Pretty seamless experience. Pickup at Logan was a little wonky because there wasn't a Payless counter but the Avis dude helped me out.Reviewed 2023 Feb 24

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2.0

My car wasn't available , they gave me another which after waiting for it for half an hour also wasn't available - I ended up having to take an unsuitable pickup truck just to get out of the airport after waiting almost 2 hoursReviewed 2023 Jan 01

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6.0

Never again. Is Payless a real company? No signage at airport (go to Avis counter), rep had a lot of trouble accessing Payless’s system. Car was decent.Reviewed 2022 Oct 18

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8.0

The price was good. The Payless counter to pickup our rental did not exist; there was only a single very small sign at the beginning of a long queue leading up to Avis and Budget counters, all very confusing. Our vehicle was not available so the agent (Avis) gave us an upgraded vehicle at same price. The association of Payless with these other rental companies remains a mystery. Returning the vehicle was confusing as we were told to leave the key in the vehicle but nothing else. I asked a worker about this and he said we would get an email, but never got one. Seems communication on returning vehicle is rather poor.Reviewed 2022 Oct 15

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2.0

Waited 2 hours in Boston. Long line. Person who helped had never done a Payless Rental. Fouled up paperwork. First car she gave me she told me to go to wrong car spot and wrong car there. Next car I was given a man was sitting in it and said he had also rented it. Third car something was wrong acne wouldn’t take my charger so 4th car was a dud. The entire rental time messages about routine maintenance needs to be done and collusion light kept beeping after repeated cleanings of windshield. No button to open and close trunk. I rented a midsize and this Outlander was definitely on small size. At checkout I was told Ivwoukd get a refund discount but that never showed in final receipt. Didn’t line car. Too basic if features. Car play would never work On the screen could only listen on phone. Totally disgusted for the amount of money I spent!!!!!!Reviewed 2022 Sep 08

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2.0

Car not ready when I arrived. Charged for extra hours even though they were 2 hours late getting a car for me. Charged miscellaneous fees that were not accounted for.Reviewed 2022 Sep 02

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2.0

Waited 45 minutes in line to pick up the car. Can’t believe you still have to go to the counter. Payless already had all my information and I’d already paid.Reviewed 2022 Aug 26

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4.0

I reserved a Camry and was offered a Mustang or pickup truck or Wrangler, none of which suited the size of car I needed for my trip. And Payless was just as expensive as the other companies, so I didn't pay less, and I got a car I didn't want. Last time with this company (which is also owned by Avis/Budget).Reviewed 2022 Jul 02

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2.0

It took almost 2 hours to pick up my vehicle at Boston Logan Airport. I had to stand in line with customers who did not have a reservation and I had to cancel my evening plans because Payless, Budget, and Avis were the only companies taking customers without reservations. I wish there was a separate line for customers who had all of their rental paperwork done in advance.Reviewed 2022 Jun 21

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• 6.1 /10Avis Car Rentals at Boston
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• 6.1 /10Budget Car Rentals at Boston
• 6.1 /10Hertz Car Rentals at Boston
• 5.7 /10Thrifty Car Rentals at Boston
• 8.2 /10Alamo Car Rentals at Boston
• 8.0 /10Enterprise Rent-A-Car Car Rentals at Boston
• 5.0 /10Dollar Car Rentals at Boston

• What is the most popular rental car from Payless in Boston?

  Standard (Kia Sorento or similar) is the most frequently booked rental car type from Payless in Boston.

• How many car rental locations does Payless have in Boston?

  Payless has 1 rental location in Boston. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes