Best rates found by KAYAK users in the past 48 hours.
Pros
" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)
Cons
"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)
Reviews for Enterprise Rent-A-Car in Boston
Overall Rating8.5 Very goodBased on 284 reviews
Cleanliness
8.7
Comfort
8.6
Overall
8.5
Pick-up/Drop-off
8.4
Value for money
8.0
Recent reviews
Traveler rating
42
11
1
1
1
0
11
Find reviews that mention:
2.0
The car was not there , they did not have a car for me to rent . You took my time and hopes . There was no car so i could not rent a car :(((Reviewed 2023 Nov 26
review from
10.0
Pickup was delayed so they comped an upgrade. Great vehicle. Drop-off was excellent service.Reviewed 2023 Nov 12
review from
8.0
I like how easy it was. I did not like finding about hidden fees.Reviewed 2023 Nov 01
review from
10.0
Overall no issues.Reviewed 2023 Oct 20
review from
8.0
The receptionist was friendly. Good experience. The only enhancement would be an explanation of where to return the car ( a sign would be helpful as the return area is inside a fence area).Reviewed 2023 Oct 17
review from
10.0
The staff was excellent, friendly and very helpfulReviewed 2023 Sep 28
review from
10.0
This rental was good value for money. Rental was an SUV and pick up and drop off was different locations, which can be costly. The staff at both locations were friendly.Reviewed 2022 Sep 16
review from
8.0
Pros:Staff was very friendly. Easy in and out.Reviewed 2021 Apr 13
review from
8.0
Cons:Advertised car was unavailableReviewed 2021 Mar 09
review from
10.0
Pros:Drop off extremely easy.Cons:The value is not good.Reviewed 2021 Feb 17
review from
10.0
Pros:Quick service, brand new carReviewed 2021 Jan 20
review from
10.0
Pros:The staff was friendly and professional at both Boston and Trenton. I encountered some issues locating the proper pick up and drop off locations, otherwise everything went fine.Cons:A better description of the pickup location (in this case, which floor and building at Logan Airport) and how to drop off the car (in this case, that you have to get a ticket at the Trenton Airport parking lot and then bring it, the keys, and the mileage to the counter)Reviewed 2020 Dec 23