Nice car. Took forever to check in!Reviewed 2024 Nov 28
review from
2.0
Despite having a reservation, they didn't have our car, and we had to wait over an hour to get a car - it was the worst Enterprise experience we've ever had. Thankfully they worked with us in Burlington to get a different car, which was appreciated, and they offered a small discount. But overall super poorly managed situation. If you have a reservation, they need to make sure your car is ready!Reviewed 2024 Nov 11
review from
10.0
friendly service, great people. they should get a raiseReviewed 2024 Oct 13
review from
10.0
Evan, the employee at Logan Boston, was very helpful, he saved me from renting a too small a vehicle for the amount of luggage I had. Very appreciated!Reviewed 2024 Sept 18
review from
10.0
The staff was great!Reviewed 2024 Sept 02
review from
10.0
Easy in and out - very nice staff.Reviewed 2024 Aug 19
review from
2.0
They wouldn’t let me rent a car. My cc was compromised and even though I had 2 forms of government ID, a credit card with my name on it, 2 credit cards in Apple Pay, and my husbands credit card, they wouldn’t let me rent the car because the only physical card I had with my name on it I wasn’t able to use because the bank deactivated it for security concerns and mailed me a new one. Enterprise was not nice about it and I was stranded at the airport as I was needing to get to Maine.Reviewed 2024 Aug 03
review from
10.0
Associates and staff were awesome. Problem was with the car. 1) There were numbers written with marker paint on windows that they didn’t take off, 2) there were wipes, a bottle and chip bag left in front passenger seat, 3) the car smelled like cigarettes smoke and 4) the left back tired air pressure was low they warning alerts were on the whole time in car until I pumped it before returning. The associate said that it’s possible due to weather and I took her word for it. She did offer to have the other staff to take a look but at that point, we were already at the gate and about to head out. Drove from Boston to Worcester with the air pressure warning the whole time in the rain and on the highway. Thank goodness no problems at all.Reviewed 2024 Jul 09
review from
2.0
I booked a rental and set the pickup time through Kayak. There was zero mention of the hours for the pickup location and when I arrived at 5 (my scheduled time) I was unable to obtain the vehicle since it was closed. This required me to argue with enterprise on the phone to get the reservation cancelled, additional charges, and then I had to pay for Uber to drive me to the next rental car location which was 24 hours- that was a 3 hour Uber ride.Reviewed 2024 Jan 18
review from
2.0
The car was not there , they did not have a car for me to rent . You took my time and hopes . There was no car so i could not rent a car :(((Reviewed 2023 Nov 26
review from
10.0
Pickup was delayed so they comped an upgrade. Great vehicle. Drop-off was excellent service.Reviewed 2023 Nov 12
review from
8.0
I like how easy it was. I did not like finding about hidden fees.Reviewed 2023 Nov 01
Top tips for renting a car from Enterprise Rent-A-Car in Boston
If you’re looking to rent a car while in Boston, try to book Enterprise car rentals. This is one of the most reliable rental companies with a solid reputation. They have a dedicated team of staff who are always happy to help clients with anything. If you have any concerns about your rental car or are experiencing trouble when reserving your rental, they will help you out. In addition to that, they have an extensive fleet of cars such that regardless of the type you’re looking for, you are almost guaranteed to get it.
If you book Enterprise car rentals in Boston, you can get a wide range of additional services aimed at improving your overall experience with the rentals. for example, if you are new to the city and want to navigate the streets with ease, you can ask the Enterprise staff to install a GPS on the rental car. You can also request for a child seat to be installed if you will be using the car with kids under the age of six as that is a provision of the law. All these services come with additional charges so be sure to inquire how much it will cost you beforehand.
When booking a rental car with Enterprise, you have the freedom to choose whichever pick-up location is most convenient for you. The company has multiple rental shops around Boston including a few in Downtown Boston and another one at Boston Logan Airport. When reserving your rental, choose the location you would like to pick up your rental and the staff will have it ready on the day of pick up. If you would like to drop it off at a different location, you can do that. However, ensure that you inform the staff so that they can make all necessary arrangements.
Anytime you book Enterprise car rentals in Boston, you should know that the company doesn’t offer customers to choose the specific model they want. However, you can specify which type of car you want. For instance, if you’re looking for a Toyota Camry, you can get it if it's available, but we can’t guarantee that you will get a Toyota Camry. You will be assigned a similar-sized model.
Intermediate rental cars from Enterprise Rent-A-Car in Boston are around 34% cheaper than other car types, on average.
FAQs about renting a car from Enterprise Rent-A-Car in Boston
What are the parking options in downtown Boston?
If you’re looking for a place to leave your car in downtown Boston, you should know that there are plenty of street parking spaces you can take advantage of. However, most of these street parking spaces are metered meaning you will have to pay for their use. The only time when street parking is free is usually throughout the day on Sunday. Other than street parking, there are multiple parking garages and parking lots where you can leave your car for a while at a fair price.
Will I be charged any cancellation fees if I cancel my rental car reservation?
In most cases, customers are not required to make any advance payments When reserving a rental. This means that you will only be charged when you come to pick up your rental. Therefore, if there is any change of plans, you can freely cancel your reservation without being worried about a charge appearing on your bank statements. However, if you wish to postpone the reservation to a later date, you can call the agency and as them to push back your reservation to a specific date.
Are there any toll roads in Boston that I should know about?
As you book Enterprise car rentals in Boston, you should know that the city has toll stations on various roads including The Massachusetts Turnpike, the I-90 highway, and the 138-mile. Unfortunately, none of these toll roads can be paid for with cash meaning you will have to pay for them electronically. The best payment option available for visitors is Pay by Plate which can either be paid before using the road or after.
What is the most popular rental car from Enterprise Rent-A-Car in Boston?
Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Boston.
How many car rental locations does Enterprise Rent-A-Car have in Boston?
Search for cheap rental cars from Enterprise Rent-A-Car in Boston with KAYAK and rent a car from Enterprise Rent-A-Car that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Enterprise Rent-A-Car rental car deal in Boston.
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