Guest reviews
Overall rating
8.4
Excellent
Based on 988 reviews
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.3
Value for money
8.2
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
259
76
43
24
42
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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8.0
Pros: Staff was very friendly. Easy in and out.
review from
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8.0
Cons: Advertised car was unavailable
review from
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8.8
Pros: Drop off extremely easy.
Cons: The value is not good.
review from
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10.0
Pros: Quick service, brand new car
review from
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10.0
Pros: East drop off pick up and staff were extremely friendly
Cons: All good
review from
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9.2
Pros: The staff was friendly and professional at both Boston and Trenton. I encountered some issues locating the proper pick up and drop off locations, otherwise everything went fine.
Cons: A better description of the pickup location (in this case, which floor and building at Logan Airport) and how to drop off the car (in this case, that you have to get a ticket at the Trenton Airport parking lot and then bring it, the keys, and the mileage to the counter)
review from
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4.8
Pros: The staff at the drop off and pick up were excellent. Very friendly and helpful.
Cons: When I picked up the car the "Low Tire Pressure" light was on. I figured I would just add air to the tire, when I got to my destination. The next day the tire pressure was down to 16lbs of pressure. I observed a slow leak in the tire. I then drove to the Enterprise office, where they told me they had no other cars to give me. The Enterprise employee (who was very helpful) arranged for a car to be towed from another facility. After sitting in the car and waiting for three hours the car arrived. I don't blame the employee, she was excellent. I can't believe that Enterprise depletes inventory of vehicles, in case something occurs. If this occurred after hours, no vehicle would have been provided until the next day.
review from
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10.0
Pros: The staff was extremely friendly. They asked if I needed any help with directions and were supportive.
Cons: The Enterprise front desk personnel answered my yes or no payment question very round about and I had to ask several times to get a straight answer. But they were friendly and helpful overall.
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10.0
Pros: Amadeo was super helpful, considerate, and patient with my trying out different cars! Excellent customer service!
Cons: Nothing really except if it could have been free of charge!
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4.0
Pros: Not easy, wait 30 min to get the car. Car had a burned seat... So, I'll don't use this again
review from
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10.0
Pros: The staff was very friendly and it was easy to drop the car off at the airport
review from
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7.6
Pros: The car was clean and had plenty of bells and whistles. The process was fast and simple.
Cons: Because of COVID, I was hoping for plates from New England. There was exactly one car available at my reserved price point and it had New York plates. There were plenty of cars if I cared to move up to the next level. This seemed planned.
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Where can I find Enterprise car rentals in Boston?
Top tips for renting a car from Enterprise in Boston
- 25% of our users found rental cars from Enterprise in Boston for ₪140 or less
- Standard rental cars from Enterprise in Boston are around 39% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Boston
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Does Enterprise offer shuttle or airport pick-up services from Logan Intl airport (BOS)?
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