Book Economy Rent a Car car rentals in Cancún

Cancún, QR, Mexico
17 Aug — 24 Aug
Same drop-off
Cancún, QR, Mexico
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" value."(in 729 reviews)
" gas mileage."(in 729 reviews)
" and new."(in 729 reviews)

Cons

"This was the worst ."(in 277 reviews)
"I will Kayak again."(in 248 reviews)
"Will from them again."(in 248 reviews)

Reviews for Economy Rent a Car in Cancún

Overall Rating3.7 MediocreBased on 104 reviews
Cleanliness
4.4
Comfort
4.2
Overall
3.5
Pick-up/Drop-off
3.8
Value for money
3.5

Recent reviews

Traveler rating
5
3
15
55
8
Find reviews that mention:
2.0
This was by far the worst car renting experience in my lifetime. It took us an hour to find the airport-to-rental shuttle because there was none. Some guy was hiding in shade with a t-shirt for one car company, while we rented from the other, while turns out they were the same company. Once we found him, he called the shuttle, and eventually the shuttle arrived. When we finally got to the rental office, they charged us another $450 USD for "mandatory insurance", and another $900 USD as a "mandatory deposit." They wouldn't release the car to us otherwise. That was on top of $250 that I paid to Kayak. It then took an hour to have them bring us the car. We arrived to Cancun at 2pm, and we were finally able to drive off the lot at 5:30pm. That's two and half hours to rent a car in 90F heat, with two young kids. That's insane. But the best part was the car, and the car was a junker! When you get a small car in US, you get something small but nice. The car we got here was all scratched up, dented, had rubber bits peeling off, had a missing wiper, and no windshield fluid. The biggest problem was the transmission. At slow speeds, or on hills, the transmission simply disengaged! The car would just stop in the middle of the road, and required going back to neutral and back to Drive in order to reactivate. All in all, I'd rent this 0 stars experience. It was awful.Reviewed 2022 May 10
review fromkayak
2.0
Hidden fees! Bad customer serviceReviewed 2022 Apr 20
review fromkayak
2.0
Total scam! They draw you in with low rates and once you come and pick it up charge you over $609 for collision insurance even if your policy covers! Very dishonest company! Would not recommend to anyone!!Reviewed 2022 Apr 06
review fromkayak
2.0
Fair Warning: Avoid this company! When I showed up, they refused to rent the car to me unless I produced a written copy of my insurance or purchased a $700 insurance policy from them. I had already purchased insurance from an independent company, but there was never any notification that I needed to bring proof in a certified paper document. When I asserted that my Citbank credit card also provided rental car insurance as a backup, they refused that as well. My $200 booking turned into a $900 booking, and I was stuck paying for it because I was now off-airport at their site and had no easy way to get back to the airport to rent something else. This was a scam if ever I saw one.Reviewed 2022 Apr 05
review fromkayak
2.0
This company clearly operates with predatory practices. Located about 5 miles from the airport, we had to wait for an hour for a pick-up. Once there, they required us to accept an over $600 charge for liability insurance, even though we understood that companies there must carry their own insurance and additional is not required. They would not let us rent without it. I strongly urge you to remove this predatory company from your list, Thank you.Reviewed 2022 Mar 31
review fromkayak
2.0
We were hit with a choice between putting a $16,000 deposit on our credit card to waive insurance, or buying insurance that cost much more than the car rental itself. A nasty surprise at the end of a long, tiring travel day. There should be a warning about this at the time of booking! Everything else was fine about the car.Reviewed 2022 Mar 28
review fromkayak
2.0
I bought insurance for the vehicle I rented from the rental company. I accidentally backed into a pole and the car sustained a small dent. The company did not honor the insurance and made me pay out of pocket for the damages. The reason they gave me for not honoring the insurance I purchased is that I didn’t call the company when the accident happened. It is a complete scam and should be investigated. I plan to contact the company and Kayak to try to get my money back. It’s outrageous! Do NOT RENT FROM THIS COMPANY!Reviewed 2022 Mar 16
review fromkayak
2.0
Didn't even end up renting with them because I got to the airport and they were nowhere to be found.Reviewed 2022 Mar 12
review fromkayak
2.0
They do not provide complete information about cost of rental and required documentation needed. The car had many dents and scratches. The "Check Engine" lamp was lighted and I was told just ignore it, Air conditioning system died on my return to the airport.Reviewed 2022 Mar 09
review fromkayak
2.0
You rent a car online and once you are there they want to charge you 5x more for all kinds of excuses. Do not recommend.Reviewed 2022 Mar 09
review fromkayak
2.0
We were notified at pick up time that it was required to purchase insurance which was not quoted in the original offer. The salesman told us the options were $270 package or a $230 package. It was only when I picked up my bags and said we were leaving to find another rental car agency that he told us about another package that was only $190. For reference, this was only a 4 day car rental. We found out he also charged us for an extra driver just because we checked-in together even though we only intended on one of us driving. After wasting an hour of our vacation arguing, we finally got our rental car and it was a piece of garbage. Do yourself a favor and don't rent from this company.Reviewed 2022 Feb 18
review fromkayak
2.0
Extremely hard to find at the airport. The agent had a sign with Economy printed very small and we had to call the company many times for us to find him. Over an hour wait to be picked up by the shuttle. Felt swindled by the insurance prices and were told we could not use our own car insurance or credit card insurance. We were forced to pay for their insurance. The cars were fine and the attendants that we returned them to were very nice.Reviewed 2022 Feb 17
review fromkayak

Where can I find Economy Rent a Car car rentals in Cancún?

Calle acceso a las bodegas Sm 301 mz 30 lote 30, Economy Rent a Car car rentals

Address

Calle acceso a las bodegas Sm 301 mz 30 lote 30

Phone

+52 998 253 6112

Address

Blvd. Kukulcan Km 11.5

Phone

+52 998 253 6112

Address

Av. Tulum SM 05 Mza 01 lte 13 local 02

Phone

+52 998 253 6112

Good to know

Most popular location

Calle acceso a las bodegas Sm 301 mz 30 lote 30

Most popular car type

Full-size

Top tips for renting a car from Economy Rent a Car in Cancún

  • Full-size rental cars from Economy Rent a Car in Cancún are around 83% cheaper than other car types, on average

FAQs about renting a car from Economy Rent a Car in Cancún