Book National car rentals in Cancún

Reviews for National in Cancún

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

2.0

Car was dented and dated. Back window was broken and engine made knocking sound when idling. They required a $5,000 USD deposit - which is unusual. Other car companies in the area require a MUCH lower deposit. The whole interaction/exchange felt like a scam.Reviewed 2023 Jun 08

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2.0

They sold the car before we got there, so the reservation was pointless. The customs took 1.5 hours which they claimed caused them to believe we didn't want the car. We had to walk the line and pay twice as much for a car.Reviewed 2022 Mar 27

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6.0

Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.Reviewed 2022 Jan 03

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3.9

price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.Reviewed 2021 Aug 14

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1.9

They cancelled 2 days before i was to arrive..... thus making my new reservation a lot more money (last minute).Reviewed 2021 Aug 08

review from

2.0

Cons:I need to speak with an Spanish agent..Reviewed 2021 Jun 27

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10.0

Pros:Friendly staff, we had issues with our credit card and they were so patient, gave us water, even gave is a ride to me and my son to get some tacos! The information and communication was great, I would recommend this company at Cancuns airport for sure.Reviewed 2021 Jun 18

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2.0

Pros:Nothing. Never got to rent the car.Cons:No one at the airport was able to help us get to national. Ended up talking to a Hertz representative and get a better price.Reviewed 2021 Jun 06

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8.0

Pros:Staff service was great. Rental and dropoff was easy.Cons:Cars are a little worn out and need some cleaning.Reviewed 2021 Jun 01

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4.0

Pros:The staff was amazing. It was very easy to pick up and drop offCons:I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.Reviewed 2021 May 31

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2.0

Horrible experienceCons:Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.Reviewed 2018 Jan 01

review from

10.0

Perfect and easyPros:Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.Reviewed 2017 Aug 30

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• 4.3 /10Budget Car Rentals at Cancún
• 3.4 /10Hertz Car Rentals at Cancún
• 4.7 /10Alamo Car Rentals at Cancún
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• 3.4 /10Dollar Car Rentals at Cancún
• 2.7 /10Payless Car Rentals at Cancún
• 3.6 /10Thrifty Car Rentals at Cancún
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• 2.8 /10Ace Car Rentals at Cancún
• 2.8 /10Economy Rent a Car Car Rentals at Cancún

• What is the most popular rental car from National in Cancún?

  Compact (Chevrolet Trax or similar) is the most frequently booked rental car type from National in Cancún.

• How many car rental locations does National have in Cancún?

  National has 6 rental locations in Cancún. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does National offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes