Book Thrifty car rentals in Cancún

Reviews for Thrifty in Cancún

Recent reviews

Traveler rating

Excellent

8

Good

5

Okay

11

Mediocre

24

Poor

0

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car was cleancredit card

get the carnever rent

car availablefriendly staff

great pricecustomer service

per daypick up and drop

2.0

I made a reservation for pick up at the Cancun office for a 10 days rental. The price at the time I made the reservation was $575.62. At the moment fo the pick up the price was $1,839 after including mandatory insurance, etc. In addition the reservation was for a VW sedan that at the moment of the pick up was sold out and our only option was a Nissan Kick which was a cheaper model online but no discount was applied. There is definitely a lack of transparency on prices that are shown hereReviewed 2022 Jan 10

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2.0

It was the shittiest experience ever. Got to the counter and surprise: my car was not available anymore, because it’s “peak season, and someone else took it earlier”. The option they gave me instead was x2 times more expensive. Will never use this service again, and will proactively tell my network not to do so.Reviewed 2022 Jan 05

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2.0

Renting a car in Mexico is a scam. You might pay 800 and something dollars to rent a car which you are happy to agree to, but then they come and fight you tooth and nail charging you another $1200 just for a car insurance for a week and a half. When we first started, they were trying to charge me $700 higher than this as well. There are shuttle options or you are better off bargaining when you get there, but this overall process is ridiculous. I would not advise booking anything unless you have a total price set in stone for the insurance and the rental. I know some people are and should be reluctant to trust the opinions of others traveling in a foreign country who may not be familiar with the ways of the world, but keep in mind I have been to 65 countries with a backpack and I am very aware of their shenanigans. Good luckReviewed 2022 Jan 04

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2.0

Got scammed ( $500 worth ).Trifty in Cancun Airport. Noone to talk to, noone to deal witht the issue. Rude customer service. On top of it - they didnt even bother to tell us that their drop off location is different from pick up location ( and its not even drop off with Trifty but with Hertz whic is located in a totally different place ) Spent so much time driving around and looking for them that missed our flight to US, which cost us a huge headache to deal with and extra $300 dollars to stay in Airport hotel. Never again will I rent with Thrifty.Reviewed 2021 Nov 03

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2.0

Watch out for over charges that they don’t specify. I got chard’s road side assistance without them telling me I had it.Reviewed 2021 Oct 21

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3.9

Everything was fine except the outrageous last minute insurance fees that quintupled the cost of the rental. They charged much more for insurance than I have ever paid in 20 years of renting, and there was no way to find this hidden cost until I got to the counter.Reviewed 2021 Sep 26

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4.0

Pros:Helpful staffReviewed 2021 Jul 01

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2.0

Cons:Daily insurance rate was maybe double the daily rate for the car. Also when I returned there was a small tear in the rubber on the tire and they charged me $100 for a new tire.Reviewed 2021 May 20

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2.0

Pros:Drop off was quick and easy & shuttle service was helpfulCons:Waiting time and more employeesReviewed 2021 May 09

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2.0

Pros:Literally nothing.Cons:DONT EVER RENT HERE, it’s not actually thrifty it’s Hertz and unless you want to get screwed with whatever price they want to give you then don’t book. Also unless you have a $1500 - $6,000 deposit to leave then don’t even bother. Plus your rental will be at least 3 times what you booked for if they even have a car. Basically they’ll just decide whatever they’re going to charge you like roulette.Reviewed 2021 Apr 06

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2.0

Pros:It was a complete fiasco. I spent over 2 hours trying to get the Intermediate SUV I confirmed and rented, and the car rental place WOULD NOT honor the rate quoted, they FORCED ME to agree to an upgrade to the Intermediate SUV for a ridiculous extra amount which I had no choice as they were no other cars available due to high demand in Cancun for those dates. I made my reservation with a lot of time in advance and therefore got the rate you confirmed. I will dispute the difference charged to my Credit CardCons:Include NOT only the type of vehicle but the rental agency CODE with the reservation to avoid this problems in the Future.Reviewed 2021 Apr 04

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2.0

Pros:Drop off easyCons:they overcharged me at least doubleReviewed 2021 Mar 28

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• What is the most popular rental car from Thrifty in Cancún?

  Full-size (Class Full-size Car or similar) is the most frequently booked rental car type from Thrifty in Cancún.

• How many car rental locations does Thrifty have in Cancún?

  Thrifty has 8 rental locations in Cancún. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes