Book Thrifty car rentals in Cancún

Reviews for Thrifty in Cancún

Recent reviews

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2.0

Pros:Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.Cons:Terrible experience from start to finish.Reviewed 2021 Jan 12

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2.0

Pros:everythingReviewed 2021 Jan 11

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2.0

Cons:To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your companyReviewed 2021 Jan 07

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3.6

Cons:Flexibility , knowledge, I felt that they were giving me a favor for me being there.Reviewed 2019 May 19

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5.2

Be warePros:Car was clean and reliable. I had no issues with the car whatsoever.Cons:What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and doneReviewed 2018 Aug 23

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2.0

Weren’t able to rent a car!Pros:NothingCons:I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty againReviewed 2018 Apr 07

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9.2

Pros:Pick up and drop off take ages. It staff were accommodating and vehicle was greatReviewed 2018 Mar 05

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2.0

Fraudulent price scamsCons:I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.Reviewed 2017 Mar 31

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10.0

Simple and easyPros:They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.Reviewed 2017 Mar 27

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6.0

Cons:Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhereReviewed 2017 Mar 25

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4.8

Pros:Quality of the carsCons:Time for waiting to be attended at the pickup/returns area. The price structure for the insurance where you have to leave 2000 on deposit on the carReviewed 2017 Mar 19

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2.0

You need to read the fine print.Pros:The price if it would have been the price I expected.Cons:Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.Reviewed 2017 Mar 17

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More

• What is the most popular rental car from Thrifty in Cancún?

  Compact (Chevrolet Trax or similar) is the most frequently booked rental car type from Thrifty in Cancún.

• How many car rental locations does Thrifty have in Cancún?

  Thrifty has 8 rental locations in Cancún. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes