Pros: Literally nothing.
Cons: DONT EVER RENT HERE, it’s not actually thrifty it’s Hertz and unless you want to get screwed with whatever price they want to give you then don’t book. Also unless you have a $1500 - $6,000 deposit to leave then don’t even bother. Plus your rental will be at least 3 times what you booked for if they even have a car. Basically they’ll just decide whatever they’re going to charge you like roulette.
Pros: It was a complete fiasco. I spent over 2 hours trying to get the Intermediate SUV I confirmed and rented, and the car rental place WOULD NOT honor the rate quoted, they FORCED ME to agree to an upgrade to the Intermediate SUV for a ridiculous extra amount which I had no choice as they were no other cars available due to high demand in Cancun for those dates. I made my reservation with a lot of time in advance and therefore got the rate you confirmed. I will dispute the difference charged to my Credit Card
Cons: Include NOT only the type of vehicle but the rental agency CODE with the reservation to avoid this problems in the Future.
Pros: Drop off easy
Cons: they overcharged me at least double
Pros: Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.
Cons: Terrible experience from start to finish.
Pros: I was overcharged by about 4x. Car smelled. Very small. Not the car I was promised. Took me 2 hours to get the car
Cons: honestly everything
Pros: Nothing! The staff gave me the most expensive car after the app said I could get a car for $20 a day. And the car ended up being stick shift instead of automatic.
Pros: They did not honor our reservation and asked 7 times more the price to get a car, bery small car. They were doing this to everyone. Just ridiculous.
Cons: To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company
Cons: Honor the reservation. During pick-up they want to give me the car at lower category. I reserved Renault Duster and they tried to give me the vw passat. I end up bargaining at basic suzuki xl7.
Cons: Absolutely horrible experience. I had reserved the car for $540 for the week. When I got there, they told me that they had overbooked the cars and no longer had the vehicle I had booked. They told me that if I still wanted a car it would be $2100 for the week. They were doing the same thing to everyone there. In the time I was there, (about 20 minutes) I saw at least 6 others leave very upset. I will never use them again.
Pros: Thrifty staff didn’t honor rental since it was 2hrs past time requested. Delay was out of my control. Flight was delayed and customs took 2-3hrs to get through in CUN airport. They tried to charge me $800 vs $456 previously agreed to. I did not end up using car rental and am extremely disappointed around the unprofessional experience.
Cons: All aspects.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type from Thrifty in Cancún.
Thrifty has 7 rental locations in Cancún. Take a look at our Thrifty rental location map to find the best rental cars near you.