Best rates found by KAYAK users in the past 48 hours.
Reviews for Hertz in Cancún
Pros
" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)
Cons
"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)
Overall Rating4.1 MediocreBased on 41 reviews
Cleanliness
6.4
Comfort
5.9
Overall
4.1
Pick-up/Drop-off
4.6
Value for money
3.9
Recent reviews
Traveler rating
2
3
0
1
0
0
23
Find reviews that mention:
2.0
Poor service.Reviewed 2021 Dec 27
review from
2.0
insurance values are theftReviewed 2021 Nov 15
review from
2.0
Pros:Car worked fineCons:2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.Reviewed 2021 May 19
review from
2.0
Pros:The friendlinessCons:The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming peopleReviewed 2021 May 13
review from
2.0
Cons:This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.Reviewed 2021 Apr 12
review from
2.0
Cons:The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great dayReviewed 2021 Mar 28
review from
2.0
Pros:The rates are insane. Started off booked as a 80 dollar rental. By the time I left it was $332 then charged $427.00 for 4 days!!! Just insaneReviewed 2021 Jan 04
review from
2.0
Cons:I was forced to buy insurance for over 2x the rental price. They demanded to hold hundreds of dollars for possible damage as well a the mandatory insurance which was never disclosed in the original booking. They denied that minimal Mexican insurance was provided in the rental price. I would never rent a car this way againReviewed 2021 Jan 02
review from
2.0
Pros:Nothing because they just tell you that it's just a confirmation and not a booking. So since they had no car available, we couldnt hold on to our schedule. Plus, the staff was very unfriendly, in this high season, but i'm sure he would be begging us to rent a car in the low season!Cons:Have the option of pre-paying to secure a rental, and not just a "confirmation" that has no value to them.Reviewed 2021 Jan 02
review from
2.0
Cons:They had no cars! Said they could get me one for $800 PERDAY!Reviewed 2020 Dec 31
review from
4.0
Pros:Friendly, not super helpful. Breezed past costly details and did not help me understand.Cons:I waited an hour in line to rent my car. I understand that it’s busy. I was told it would be $175 USD for my car and rental and it was over $600. I did not get the car requested or what I was told I’d get. I then waited outside for another hour to get a vehicle.Reviewed 2020 Dec 08
review from
6.0
Cons:Wait time at pick up location excessively longReviewed 2020 Mar 16
Hertz car rentals in Cancun can provide ideal transportation for your Mexican trip due to the variety of vehicles available in their fleets. If you and a number of friends are visiting Cancun, you might opt for a full-size SUV. If the whole family is on vacation, a minivan might be a good choice. Hertz car rentals in Cancun also offer economy and compact cars if you want to keep your trip more economical. And if you want to travel around in luxury, you can opt for a premium sedan.
Hertz car rentals in Cancun have accessories available that you can add on to your rental contract in order to make your Mexican trip easier and more comfortable. If you are traveling with small children, you can add child safety seats. If you would like some hands-free aid as you navigate your way through the city and down the eastern coast of Quintana Roo, you can add on a GPS navigation device. If you want peace of mind with more protection for you and your vehicle, you can add on more insurance coverage.
When you arrive in Cancun to pick up your Hertz car rental, you can enjoy the services of a helpful and friendly staff. Hertz car rentals in Cancun have also received high customer ratings for the cleanliness of the vehicles as well as their comfort. Customers also note the ease of picking up and dropping off Hertz car rentals in Cancun.
Unfortunately, free cancellation for a car rental in Cancun is not as common as free cancellation policies in the US. As such, only a few reservations include free cancellation. Luckily, KAYAK can help you find the few reservations with free cancellations in Cancun. When you book your Hertz car rentals in Cancun through KAYAK, simply click on the options for the car type you want, and you can see immediately whether the reservation offers free cancellation.
Book your rental car from Hertz in Cancún at least 1 day before your trip in order to get a below-average price.
FAQs about renting a car from Hertz in Cancún
Can I pick up my Hertz car rental in Cancun at a location other than the airport?
While the Cancun International Airport (CUN) is the most popular Hertz pickup location in Cancun, there are several other Hertz branches in the city as well. It is worthwhile considering picking up your vehicle at a non-airport location, since the airport location tends to be busy and crowded. You can find one branch surrounded by beaches at Boulevard Kukulcan 16. There is another Hertz location northeast of that in the hotel zone at Boulevard Kukulcan 7500. Off Highway 307, you can find a Hertz office at Ek Balam 7 and another at Avenue Yaxchilan #27 25. There is yet another Hertz branch at Avenue Yaxchilan 71.
Can I choose the make and model of the Hertz car rental I want in Cancun?
When you book your reservation for a Hertz car rental in Cancun through KAYAK, you can choose the make and model of the vehicle. However, when you arrive at the pick-up location in Cancun, the exact model that you want may not be available. In that case, Hertz will try to find something similar for you, possibly of the same make and as close to the model that you want as possible.
Where can I park my Hertz car rental in Cancun?
Parking tends to be a rather simple matter for those driving Hertz car rentals in Cancun. There are no parking meters in Cancun, so you don't have to worry about paying, overstaying a time limit, or getting a ticket due to a meter that has run out. Most parking spaces in tourist areas and restaurants are free, though you may encounter some restaurant parking where you need to either pay or tip a valet.
What is the most popular rental car from Hertz in Cancún?
Full-size (Class Full-size SUV or similar) is the most frequently booked rental car type from Hertz in Cancún.
How many car rental locations does Hertz have in Cancún?
Hertz has 12 rental locations in Cancún. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Cancun airport (CUN)?
Yes
Does Hertz offer shuttle or airport pick-up services from Cancun airport (CUN)?
Yes
Everything you need to know for your Hertz car rental in Cancún
Search for cheap rental cars from Hertz in Cancún with KAYAK and rent a car from Hertz that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Hertz rental car deal in Cancún.
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