Book Hertz car rentals in Minneapolis

Reviews for Hertz in Minneapolis

Recent reviews

Traveler rating

Wonderful

11

Very good

4

Good

0

Okay

2

Fair

2

Mediocre

0

Poor

17

10.0

Ease of pick up and drop off. Please fill the tank with fuel. Not sure why I can't charge the rental company $10/ gallon when the tank isn't full but you an hit me if it's not full. It's not easy to return a vehicle the same when it's not full.Reviewed 2024 Feb 12

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2.0

Extremely disappointing. Not very clear about picking up since there were three different areas at the airport to choose from. The agent at the first counter was rude and not helpful, and the other counter had a long line. It added a lot of additional time to go to a different area of the airport where the car actually was. The car pick up took about an additional hour. It was extremely frustrating to get ridiculous charges on the backend. The car was paid for, but additional fees were added on. Tax, auto facility charge, concession fee recovery etc. added it up to an additional $120! To me, this is padding. These charges should have been clear upfront. It was really infuriating. Definitely a deceptive practice to lure the consumer into thinking the fee they paid was the final price.Reviewed 2023 Oct 03

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2.0

They would not honor my reservation. I’m never using hertz or kayak againReviewed 2021 Dec 30

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4.0

This was in the area where the vehicles were at the airport. The key fob needed a new battery. I was told to go get one and we will be reimbursed or I could pick a different vehicle. So I went to the counter to ask a question and because I wasn't a Gold Member, they turned around and walked away. So I got into the same vehicle and drove out. On our trip we had to find a store to replace the battery. Not a fan at all. Bringing the vehicle back, I couldn't get my money back, I had to get it back thru a voucher when we rent next time. Not a fan!!!!Reviewed 2021 Dec 27

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10.0

Good customer service and efficient. Nice clean car.Reviewed 2021 Dec 17

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2.0

The price is more competitive than others, but ...after we picked up the vehicle, we found The gas is only half filled, that is OK The tire warning sign was on, we checked with service desk, we were told that it was cold temperature and will be gone when warmed up, it it stayed on for all 10-day trip, luckily we checked the tire pressure and it was OK. After 1 day of driving, the engine coolant light was on, we had to stop at a gas station and found coolant level was below LOW limit. So we bought a jug of coolant and added to full line. The windshield wiper fluid was low and the wiper had grinding noise when used, we had to manually control to wipe only 1-2 times and turned it off. Luckily we finished our trip safely, last year they charged us $450 for lost item after return and we did not even know what was missing, no sure what to happen this time. Probably not to use Hertz next time.Reviewed 2021 Dec 11

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6.0

Pros:easy drop offCons:waited an hour to get no workers returned car 5 days no refund at allReviewed 2021 May 28

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10.0

Pros:Yes and YesReviewed 2021 May 13

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2.0

Cons:Drop off was closed for months. I called to days before to make sure it us open and that was confirmed. Unbelievable. And now I have to spend time to get my money back for unlawfully Charging me for Hertz terrible service.Reviewed 2021 Apr 17

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10.0

Pros:Quick registration and dropoff procedures. New vehicle, so it was a delight to drive.Reviewed 2021 Apr 17

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8.0

Pros:The staff was very helpful and made the process easy. Finding a one-way rental was not easy, so I appreciated the flexibility.Reviewed 2021 Mar 15

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8.0

Pros:Vehicle was clean and well equippedCons:No agent available at rental counter. Had to travel to a different terminal to get rental. On return, there was no one at drop-off. Sign said to proceed inside with rental agreement, mileage, fuel level, etc. Again, no agent at rental counter. Was told by airport info desk to just leave keys in car and I would receive an email after they check-in my rental.Reviewed 2021 Mar 02

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• What is the most popular rental car from Hertz in Minneapolis?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Minneapolis.

• How many car rental locations does Hertz have in Minneapolis?

  Hertz has 2 rental locations in Minneapolis. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Minneapolis St Paul airport (MSP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?

  Yes