Book Hertz car rentals in West Palm Beach

• How old do I need to be in order to book Hertz car rentals in West Palm Beach?

  Drivers looking to rent a car in West Palm Beach, Florida are required to be at least 21 years old, though an additional fee will likely be incurred by those under the age of 25. Additionally, anyone younger than 25 may be somewhat limited in their vehicle selection, as luxury models and high-end cars tend to demand more seasoned drivers. A valid driver’s license is also a requirement, as well as standard auto insurance and a credit card in the driver’s name.

• What is the best location at which to pick up my vehicle when I book Hertz car rentals in West Palm Beach?

  Those flying into the region will find a Hertz counter conveniently available within the Palm Beach International Airport (PBI), allowing them the freedom and ease of moving directly from the sky to the road, with no need for additional transportation in between.

• Are pets allowed in vehicles when I choose to book Hertz car rentals in West Palm Beach?

  Hertz’s rental policies allow for pets to accommodate drivers in all of their vehicles as long as a minimum of 24 hours notice is given to ensure that the equipment you may wish to have in your vehicle is available. Drivers are invited to bring their pets’ comfort items such as blankets, beds, and carriers along on their trip to keep pets feeling secure and safe. There are no fees required for this accommodation unless special cleaning or repairs are required upon the vehicle’s return.

• What is the most popular rental car from Hertz in West Palm Beach?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in West Palm Beach.

• How many car rental locations does Hertz have in West Palm Beach?

  Hertz has 4 rental locations in West Palm Beach. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Palm Beach Intl airport (PBI)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Palm Beach Intl airport (PBI)?

  Yes

Reviews for Hertz in West Palm Beach

Recent reviews

Traveler rating

Wonderful

25

Very good

13

Good

0

Okay

6

Fair

0

Mediocre

0

Poor

20

Find reviews that mention:

car was cleangreat experience

car availablewrong location

pick up the carlocation was closed

rented a car

2.0

My reservation was canceled and I had no carReviewed 2025 May 14

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2.0

The experience was horrible. To pick up the car I had to wait about 45 minutes because there was one clerk in about 30 people in line. The clerk was not happy. She was very rude and then the car as soon as we got in needed an oil change And didn’t come with formats. It was just not a good experience would never rent from that rental hub again.Reviewed 2025 Apr 25

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4.0

Overall it was fine, but the car was dirty, picking up the person working the desk was unfriendly and extremely unhelpful basically doing the bare minimum and not well. The lady at the exit was better, but it wasn’t an easy and pleasant experience. The car was filthy both inside and out, with trash from previous use still in it, and cracks in the windshield and unwashed exterior.Reviewed 2025 Apr 21

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10.0

All good!!Reviewed 2025 Feb 18

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10.0

Fast process great value friendly staff.Reviewed 2025 Feb 07

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6.0

I’m still waiting for my invoiceReviewed 2024 Sept 02

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8.0

It was good in general. Having to take a shuttle is a little bothering.Reviewed 2024 Jul 19

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2.0

Horrible As a steady customer and Airline employee Hertz and Kayak have just showed the worst communication experience in my 55 years of renting cars I needed to change the day by one due to illness in family and tried for 2 hours on the telephone Finally getting a outsourced Hertz employee that just didn’t care in the Philippines . I was told I gave to cancel my kayak rental myself. I tried for hours and was told finally that hertz can cancel it however it will be a different rate of almost $78 more Anyway. Not going to waist my time with this experience review because it will be going no where I will certainly voice my experience with yelp etc etc. Buckle in hertz Kayak for your ride of negative Review. Goodbye Hertz HELLO SITX they treated me like a king with my new reservationReviewed 2024 Jun 09

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10.0

It’s worth paying a little extra money when in Palm Beach to deal with Hertz. They make the whole experience much quicker, easier and more pleasant.Reviewed 2024 May 13

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6.0

Having to go off site and finding my own way to the car rental from the airport was a bit of a surprise. I have been renting cars for years but this was the first time through Hertz at PBI. Its was scratcher and an inconvenience. I will likely never go back to Hertz because of this, no matter the savings. When we got the vehicle, we hopped in to get to our destination but began to notice the car had significant scuff marks on the back seats, as if kids had been back there, on the seats and on the back of the front seats, both sides. We even had friends we picked up later remark how the inside of the car looked with the amount of scoff marks. Another major problem, a day into the trip, both tires on the passenger side were low and signals on the dash board indicated we needed air. A stop off at the local gas station and $1.50 fixed that.... temporarily. On our trip back the light was back on telling us again the same tires had low air pressure. We reported it at Drop Off. On other issue was the insurance. Our car insurance covers rental vehicle and I specifically did not accept it when I ordered the car. When I picked up the car, the agent tagged it in for $26 a day without my knowledge and it wasn't until I got to my hotel an hour later I discovered this was to cost me an additional $188 for the trip. I guess the agent got his commission. Because of this poor experience, I likely will never return to Hertz again.Reviewed 2024 Mar 20

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10.0

The wait line to check in for the car pick up was crazyReviewed 2024 Mar 07

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10.0

Did not get an email after turning in car at Punta Gorda confirming everything was alrightReviewed 2023 Oct 24

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