Book Ace car rentals in West Palm Beach

West Palm Beach, FL, United States
17 Aug — 24 Aug
Same drop-off
West Palm Beach, FL, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews for Ace in West Palm Beach

Overall Rating9.0 ExcellentBased on 30 reviews
Cleanliness
9.4
Comfort
9.0
Overall
9.0
Pick-up/Drop-off
8.6
Value for money
9.0

Recent reviews

Traveler rating
13
1
2
0
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Find reviews that mention:
10.0
Pros:Great people who have been there a long timeReviewed 2021 Mar 12
review fromkayak
10.0
Pros:Great Staff very helpfulReviewed 2019 Oct 01
review fromkayak
10.0
Wonderful personalized experience.Pros:How kind the staff were. Not to mention informative. And willing to go above and beyond.Cons:Everything was perfect.Reviewed 2018 Jul 17
review fromkayak
5.6
Pros:Car was fine. Staff was friendlyCons:Lots of extra charges. Extra charge to return the car after 6 pm on Saturday. Extra charge for SunPass.Reviewed 2018 Mar 18
review fromkayak
10.0
Pros:Quick pick up and doing the paper work. I will use you again good experienceReviewed 2018 Jan 22
review fromkayak
8.0
Pros:The staff was absolutely amazing!! They woman at the front seriously helped me and walked me through everything I needed to know, and informed me of each added on expense so there were no suprises. She had empathy like no other and really made sure i was taken care of. The young man whom I returned the car to was very nice and made sure I a ride home before returning the vehicle. Honestly the best staff you'll ever meet!Cons:Ace may have a lot of loop holes when it come to added om expenses, which is probably expected from renting, I had placed too much faith in a reliable range of reasonable additives, but it was a little crazy in that regard. The price you pay on kayak should be the only expense.Reviewed 2017 Nov 27
review fromkayak
10.0
The top of mountainPros:From the checking in to the returning. The service was superior. The vehicle was clean and ready to go!Cons:Not a thing.Reviewed 2017 Jul 16
review fromkayak
4.8
Hidden CostPros:The shuttle arrived in a timely manner to transport us to the off airport location. Our vehicle was ready and waiting when we arrived. The manager said that he gave us an upgrade but I have no way to know if that happened.Cons:I did not like that the rental office was not open when we wanted to return the car which resulted in an extra cost for me. I returned the car to the long term parking area at the airport which was fine. But I got charged $11 for the parking fee which is a cost that I was not expecting when I made the reservation. The car also did not have cruise control or a digital speedometer. I didn't rent the cheapest class available so I was surprised to not have what I consider very basic equipment on the vehicles of today.Reviewed 2017 Jul 10
review fromkayak
6.8
There should be better coordination / instructions from KayakPros:The car was very nice and affordable. The people at the ACE agency were pleasant and cooperative.Cons:There were no instruction on the rental agreement from Kayak that the customer should CALL the agency for pickup upon arrival. The other companies vans came and left several times before we finally called the agency and figured out that a call was required to initiate a pickup at the airport. This should not reflect on ACE - it should reflect on KAYAK - if I had known to make that call I would have saved a lot of time.Reviewed 2017 Apr 26
review fromkayak
9.6
good companyPros:The paperwork went fast and efficiently. They were ready for us.Cons:We didn't know we had to call for our ride to the rental agent.Reviewed 2017 Feb 22
review fromkayak
8.0
Pros:I had to extend a couple of days and they made it painless and reasonable.Cons:Had no idea that I was supposed to call for airport pickup - as opposed to waiting on drive by shuttles. I don't recall seeing this info when I made the reservation. Also, just telling someone that the car holds 5 passengers and two bags does not really give much of a feel for the type of car you will get. I fault Kayak for this as although it was technically accurate ( 5 people and two bags in a Hyundai Accent - really ) I consider it misleading.Reviewed 2017 Feb 14
review fromkayak
10.0
Pros:Quick and easy pick up, friendly and prompt service at the counter, nice car, personable sales people. Terrific experience. You would be my first pick next time!Reviewed 2017 Feb 01
review fromkayak

Where can I find Ace car rentals in West Palm Beach?

2307 South Dixie Highway, Ace car rentals

Address

2307 South Dixie Highway

Hours

Monday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Sunday12:00 - 17:00
Saturday09:00 - 17:00

Phone

+1 800 695 9995

Good to know

Most popular location

2307 South Dixie Highway

FAQs about renting a car from Ace in West Palm Beach