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6.0
I switched to Avis, but what i had to return the vehicle after few weeks of my rental, and even though i paid for the whole month, yet i did not get any refund for the 12 days left. not sure if this is a policy at Avis but definitely this will be a question i have to ask any whether or not i will get my money back and if not, then i have to move on to another.Reviewed 2022 May 09
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4.0
Having the car I reserved and not telling me “we have no cars”! My last resort was a pickup truck - or walk, I took it and then found out my vacation resort does not allow pickups!Reviewed 2022 Apr 29
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2.0
I reserved and prepaid for an SUV exactly a week prior to pickup in West Palm Beach. Upon arrival I was told they had no SUVs. I asked for a family van and was told they had none. I asked how long I needed to wait. I was told that it was not until the following day that they "may" get one in. I ended up Ubering to another rental car company. Had to pay nearly double the rate Avis charged me for their phantom vehicle because I had no advance reservationReviewed 2022 Apr 12
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2.0
I flew into West Palm but was directed to an Avis location in downtown which I had to reach by taxi- very inconvenient. I had a reservation for a full sized car - none were available so I was provided a smaller car with no discount. The reservation was set up for Noon to Noon. I asked to adjust it to 11:00 AM to 11:00 AM because I arrived early. They refused and charged me $40 for the extra hour. So I paid more and got less. Really disappointing.Reviewed 2022 Mar 23
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6.0
Car was old, scratched up and wiper blades were awful.Reviewed 2022 Mar 19
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10.0
Nothing Great value, great service. Easy pick up (15 minutes max) easy drop off (literally 2 minutes) Awesome value all aroundReviewed 2022 Mar 15
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2.0
Car was very dirty.Reviewed 2022 Mar 12
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8.0
The SUV we rented was not available so we rented a full size car that worked out.Reviewed 2022 Feb 26
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6.0
I had to take a cab to pick up the car. It cost me $30 so I was not happy!!!!Reviewed 2022 Feb 22
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2.0
Kayak/Priceline had us picking up our car not at the airport like we thought but rather off location. To make matters worse, that location closed at 12 noon. This was the time of the scheduled pick up as per our contract. Needless to say, we were stranded on a Sunday with no car. Amazingly, the kind gentleman at the airport Avis cut us a deal and got us a car. We got lucky.Reviewed 2021 Dec 28
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2.0
Dirty car. We complained and were told it was the only car even tho there was a lot full of them. I'm putting Avis on my rear view mirror forever.Reviewed 2021 Dec 28
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10.0
The wait time was absurd. There was a dedicated person for the Avis Premiere / Membership line and there was no one using it. Meanwhile, there was one person doing all of the other rentals and the line was enormous. This was completely ridiculous.Reviewed 2021 Dec 06
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