New Orleans hotels near Henry Clay Monument

Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.

Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.

Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.

Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night

Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel

Cons: No free wifi, no hair dryer, small bathroom

Cons: Having o leave.

Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there

Cons: Too many homeless hanging out across the street from the front door of the hotel playing their instruments. We were originally on the 6th floor & could not sleep due to noise. We requested & moved up to the highest floor - 15th. That made all the difference.

Cons: Some of the furnishing were well worn and in need of some minor repair. Our in-room safe did not work.

Cons: For the price, the room furnishing is a bit aged, but still functional and not cheap feeling.

Cons: I thought th staff was very rude. We arrived early before check in we were told we would get a call. After a few hours we went back to the hotel and asked if the room was ready and was responded very rudely we would get a call.

Cons: See above,

Cons: Small room, no view- window was covered with plastic adhesive to obscure view, we faced another building.

Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.

Cons: Elevators were confusing. Some went to the 15th floor, some didn't. And only one set of elevators went to the rooftop pool. Also why would you close a pool bar at 7 when there are people wanting to buy alcohol and food. If guests are there you should stay open for them. And our air conditioner kept breaking.

Cons: There was nothing I didn't like.

Cons: The only complaint was how small the room/bathroom were, but it didn't hinder our stay in any way.

Cons: My room was out dated and the bed was old. There was marks all on the wall paper, the trim was coming off, and the room was cramp

Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.

Cons: Restaurant, entertainment, bars, service par excellence, cleanliness, doormen extraordinarily helpful( (we needed extra assistance and always received what we needed and more)

Cons: I would have liked to be a part of the carousel bar, never any seating available. The view was not to my liking, and the bathrooms were small.

Cons: There was one young woman working the rooftop pool area (I think she was supposed to be a waitress) that seemed she would rather not be there and the guests were pretty much ignored while she got some reading/studying done. Don't get me wrong, I'm ok with the fact she was reading in her down time but she needed to be batter at multitasking and taking care of the guests- perhaps the bartender could have said something to her to keep her head in the game.

Cons: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.

Cons: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.

Cons: They're not very accommodating, nor does the room come with much in the way of extras.

Cons: Our lamp was broken and glued back together. "The bathroom doesn't work right," kept being mentioned throughout our stay. Not enough towels to make a decent blanket. Would have liked a vent in the bathroom to filter out "unpleasant" scents. The pool had way too much chlorine but it makes sense with all the urine that is released on a daily basis...maybe post a sign that reads "No urinating in pool."

Cons: One elevator was being renovated, so we took the stairs most of the time.

Cons: Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.

Cons: Bourbon street is blocked at night. Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you

Cons: Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.

Cons: Water bottle and wrapper were left in the room from previous occupant.

Cons: But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.

Cons: Noithing

Cons: I did not like that I wasn't able to spend more time there!

Cons: The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.

Cons: Wish they offered room service.

Cons: Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.

Cons: I believe the Hotel went way too far when trying to be 'hip'. 1. Upon check in the front desk attendant was not polite, sighed ignored my request twice when I asked for the corporate rate then made me wait 5+ minutes while she waited to ask her manager (I told her to ask him when he was free and get back to me - this never happened). 2. The hotel room AC only goes down to 68F which felt much more like 75F when trying to sleep. I have seen other reviews which also mentioned the same thing. 3. Each time I valeted my car (with a standard transmission) it took the valet over 15 minutes to retrieve it. Upon check out, the valet showed up in my car with it stinking of burning clutch. I noticed a new dent in the door, and pointed it out to the valet at which point he shook my hand and said "I never drove a manual before and I just taught myself how to on your car. Thanks so much."

Cons: Very minor. But lighting was very poor in hallways elevators and in the room and could give a dingy feeling sometimes

Cons: it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.

Cons: The room was 45 minutes late being prepared for us and it mad us a little late getting to a meeting place for our party.

Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.

Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!

Cons: The bartenders at the hotel bar were rude.

Cons: Valet parking $45 a day

Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!

Cons: Not exactly in the French quarter but definitely close

Cons: My room was nice but the bathroom make up mirror did not work. The housekeeping service did not replace our used drinking glasses and coffee mugs. They were left with coffee still in the mugs when we returned from a day out. It was obvious we were not going to drink all the coffee. I had to wash them myself in the sink. The "Steakhouse " restaurant in the Casino was a huge disappointment. Big bucks for steaks that did not live up to the price tag. Looked like a cafeteria style eatery, with no white linens to give it the high priced Steakhouse style look. Very disappointing and uninviting. We should have gone to Ruth Chris instead for the $200.00 price tag we paid for dinner. Everything is extra . The waiter very knowledgeable about wine and was very nice. Slots are also tight here. Diamond Lounge was very nice but the food options were awful. The Caesar's chicken salad was small, and the chicken breast was cold and overcooked and tasteless. The pretzels were not a good option either. Very cheeply put together. The wine was good . Enjoyed the free drinks but would not eat the food.

Cons: I hated the parking.

Cons: I guess this block is suppose to be left blank