Cons: Pick-up was a disaster, waited in line over an hour onlyonly to be told my reservation was canceled as it’s held only 2 hours. I was never told about a 2 hour rule, took much complaining and 3 hours later finally had a rental car. Never again.
Pros: None of it.
Cons: The cancelled my reservation without telling me. So when I got there no cars were available.
Cons: Maybe change the name to shifty rental
Pros: Easy process and good prices
Cons: The car was filthy on the inside. Outside was very clean
Pros: The vehicle that was rented to me was comfortable and the price that was given to me was good!!
Cons: There was no one who received the vehicle at the time of delivery and money was wrongly charged to my card and they have not solved the problem I am very upset about the bad service
Cons: The whole process was quick and easy pickup and drop off. The vehicle was clean and ready for pickup
Pros: Nothing did not end up going to car because it was too stressful
Cons: Had I not called, we never would have identified the van that takes you to rental car center
Pros: The staff are super friendly kind of arrogant but friendly
Cons: The counter space was very small in with the social distancing nobody was really following rules at the counter
Pros: Bad actitude, bad service, bad car, bad information, very very disappointing
Cons: Better friendly service in the counter, better information about your politics, change your politics. I dont go to rent again with this company.
Pros: Friendly and informative staff.
Cons: Hidden fees were not disclosed in reservation.
Pros: Great price and a great car
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Thrifty in San Juan.
Thrifty has 1 rental location in San Juan. Take a look at our Thrifty rental location map to find the best rental cars near you.