Book Hertz car rentals in San Juan

Reviews for Hertz in San Juan

Recent reviews

Traveler rating

Excellent

26

Good

11

Okay

9

Mediocre

11

Poor

1

Find reviews that mention:

car was cleanlocation was closed

pick up the carcustomer service

rented a carwrong location

car availablegreat experience

pick up and dropcredit card

friendly staffnever rent

4.0

I like how no one would ever take my complaint seriously. I locked the key in the car and had to find a locksmith to get it open. When I called the company, they told me the information to get local service was on the rental agreement. I explained that the rental agreement was locked in the car! To this date, I've still not heard from them.Reviewed 2022 May 09

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2.0

I live in yabucoa pr. I did reservation and I when no car or van that no goodReviewed 2022 Mar 31

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10.0

Smooth check-in process, clean and new car for a reasonable price.Reviewed 2022 Jan 05

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2.0

No one was there when our flight arrived. We had to go to a different rental spot to figure everything out.Reviewed 2021 Dec 22

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10.0

Everything was efficient and great.Reviewed 2021 Nov 10

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1.9

Actual price 300% of what kayak showed while bookingReviewed 2021 Sep 19

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2.0

Pros:Never got the rental! Hertz claims that kayak made the reservation without checking with them and there was no cars available. Never will use kayak again, horrible experience!Cons:Actually have a car available!Reviewed 2021 May 21

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2.0

Pros:Car was not available. They were sold out. I was stranded at 7am with no rental carReviewed 2021 May 11

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6.0

Cons:Your pricesReviewed 2021 Apr 26

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10.0

Pros:The hertz employee (I do not recall his name) was easily the most helpful and friendliest rental agent I have interacted with in SJ. A+. And the car was excellentReviewed 2020 Oct 20

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10.0

Cons:Everything was good and professionalReviewed 2020 Jan 24

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3.6

Cons:The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.Reviewed 2020 Jan 03

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• What is the most popular rental car from Hertz in San Juan?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in San Juan.

• How many car rental locations does Hertz have in San Juan?

  Hertz has 3 rental locations in San Juan. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes