Book U-Save car rentals in San Juan

Reviews for U-Save in San Juan

Recent reviews

Traveler rating

Wonderful

25

Very good

9

Good

0

Okay

9

Fair

0

Mediocre

0

Poor

29

6.0

Tires were damaged and dangerous (leaking air)Reviewed 2024 Apr 14

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8.0

It was good. The staff was nice and helpful. The pick up took longer than expected but the drop off was very quick and easy!Reviewed 2024 Feb 06

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2.0

It a scammer outfit masquerading as car rental company. BEWARE !Reviewed 2024 Jan 07

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2.0

Our flight was delayed. We called to let them know 4 hours prior to our pick-up time. They told us they would only hold our reservation for 1hr (our flight was delayed 2 hours), and after that they'd give it to the 1st walk-in and we'd have to get a car in a first come first serve basis. If we had failed to show up on time for our appointment, I'd completely understand if they gave it away. But we called to let them know we'd been delayed and that we were still planning on renting the car for our 2 week visit!Reviewed 2023 Mar 26

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6.0

usave is next to the dennys. tricky to get into the area from surrounding roads, pay close attention (we went in the one-way street wrong way on return but this doesnt seem to be a big deal in PR). can get busy in office, often only one staff around. airport shuttle is convenient. car was basic but clean and worked well enough for our week trip (had a maintenance alert on it for oil but the oil had just been changed but alert not cleared according to staff - seemed ok for trip).Reviewed 2023 Mar 26

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10.0

The airport could and should create a special sign for airport shuttles. With company logos. That way there is no question on where we should stand.Reviewed 2021 Dec 24

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2.0

Got blindsided by insurance fees. They're not necessarily unreasonable, but they were buried in the terms and conditions and cost me an unexpected $200 at the counter.Reviewed 2021 Dec 19

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8.0

Car was very clean and very dependable. There were way to many hidden fees and taxes. car stared being affordable but became just as pricey as other sites.Reviewed 2021 Nov 24

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2.0

I did a reservation to pick up vehicle @ 10:00pm. I arrived @ the airport about 8:50pm. Im waiting for a vehicle to pick me up at that time. No one had arrived, I called no one answer. I got a UBER to get there. There were close at 10:00pm. So I had to Uber back to the airport and get a rental a ENTERPRISE which the rate was the same and better services and they gave me upgrade. So will do business in the future with ENTERPRISE. So I called the next day I spoke with a representative early and he was unprofessional. Saying that I was a liar and etc etc. All I told him to not charge anything on my card . USAVE, I think they have to change that name. UnfortunatelyReviewed 2021 Nov 16

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2.0

NEVER rent from USavePros:When I landed, the rental agency was closed. They knew what time my flight was coming in but they did not notify me when I booked the reservation that their office would be closed when my flight arrived. I called the national number. They said if I called the local number someone would pick up. They didn't. National number also said they would have someone call me back as soon as they opened in the morning. They did not. I called the national number several times in the morning but kept getting sent to voicemail with a promise they'd call me back. They never did. Finally called the local number in the morning. He asked what time I arrived the night before and said they were closed at that time. (Funny... the national office said they closed at a different time... ) Local guy also said said because I had not shown the night before he'd canceled the rental. I asked how could he help me now. He just said he couldn't. Told me to go online to rent a car from them. I went online and the site said to call the local office to rent a car. At that point I just gave up.Reviewed 2015 Dec 21

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3.6

Cons:I received my rental and everything was fine. Two days into my trip the brakes on the car I rented failed and thank god I was able to stop the car. I then had to get the brakes replaced at my expense. Making the trip miserable. I was reimbursed for the brakes after I returned the car, but in no way does that compensate for the moment you step on the brakes to find there are none. This company needs to remember that vehicle maintenance and customer safety needs to come first and foremost.Reviewed 2015 Dec 12

review from

9.2

No frills rentalPros:Great value. I did save $$$$Cons:Car was mechanically sound but had some damage. NO POWER WINDOWS OR LOCKS.Reviewed 2015 Nov 23

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• Where is/are the best pickup location(s) for U-Save car rentals in San Juan?

  There are a few different U-Save locations in San Juan that are particularly convenient. If you will be flying into the area, you will likely want to grab your rental from Luis Muñoz Marin International Airport (SJU). There is also a pick-up location that is at Urb. Valencia, which is centrally located within the city.

• What are the different car rental benefits or amenities offered by U-Save in San Juan?

  U-Save always does its best to provide you with the specific car model that you have requested when you made your reservation. However, whether you will receive this model will almost entirely depend on what they happen to have available in the agency’s fleet at that time. If they cannot give you the model that you have asked for, or a different model from the same brand, they will instead give you something that is comparable.

• Where are the best places to park U-Save car rentals in San Juan?

  San Juan, Puerto Rico, offers various parking options for visitors. There are municipal parking lots throughout San Juan where you can pay hourly or daily rates. These are often convenient for short-term parking. Several private parking lots are available, especially in tourist areas and near popular attractions. Prices vary based on location and demand. Some areas have metered street parking, where you can park your vehicle for a limited time by paying at a parking meter. Make sure to observe the posted parking regulations and time limits. In certain residential areas, you might find free street parking spaces. Always check for local signs indicating parking regulations to avoid tickets. Many hotels in San Juan offer on-site parking options for people staying there. If you're staying at a hotel, make sure to ask about these and associated fees. Some upscale hotels, restaurants, and entertainment venues offer valet parking services, where attendants can park your car for you.

• What is the most popular rental car from U-Save in San Juan?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked rental car type from U-Save in San Juan.

• How many car rental locations does U-Save have in San Juan?

  U-Save has 1 rental location in San Juan. Take a look at our U-Save rental location map to find the best rental cars near you.

• Does U-Save have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does U-Save offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  No (According to our data)