Book U-Save car rentals in San Juan

Reviews for U-Save in San Juan

Recent reviews

Traveler rating

Wonderful

25

Very good

8

Good

0

Okay

7

Fair

0

Mediocre

0

Poor

28

8.0

Thank you for ensuring we knew our at home insurance policy. This could have been disastrous if anything were to happen. Unfortunately, our car was filthy on the inside it wasn’t cleaned at all. We placed our bags in the back seat and in the door handle was someone’s fake fingernail from before us. The entire inside of the car was dirt / sand.Reviewed 2023 May 13

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10.0

We made a mistake on pick up time and they were very accommodating to finding us another vehicle.Reviewed 2023 Apr 25

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2.0

Our flight was delayed. We called to let them know 4 hours prior to our pick-up time. They told us they would only hold our reservation for 1hr (our flight was delayed 2 hours), and after that they'd give it to the 1st walk-in and we'd have to get a car in a first come first serve basis. If we had failed to show up on time for our appointment, I'd completely understand if they gave it away. But we called to let them know we'd been delayed and that we were still planning on renting the car for our 2 week visit!Reviewed 2023 Mar 26

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6.0

usave is next to the dennys. tricky to get into the area from surrounding roads, pay close attention (we went in the one-way street wrong way on return but this doesnt seem to be a big deal in PR). can get busy in office, often only one staff around. airport shuttle is convenient. car was basic but clean and worked well enough for our week trip (had a maintenance alert on it for oil but the oil had just been changed but alert not cleared according to staff - seemed ok for trip).Reviewed 2023 Mar 26

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2.0

They gave my car to someone else because I was late to pickup, despite confirming that I would be there and texting the company. Then, even after I had to find another rental car elsewhere, they charged me $50 for absolutely no reason. Their customer service was very lax and unengaged.Reviewed 2023 Mar 04

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6.0

the process for picking up the car could have been better. i felt uncomfortable going through the process versus "larger named" car rentals. waited at airport for a very long time while trying to call them for instructions on where to go to pick up the carReviewed 2023 Mar 03

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10.0

They were excellent! I’m very happy with their service. Shutter service was really quick and the driver was very nice.Reviewed 2023 Mar 03

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10.0

It has been one of the easiest rental car agencies to book, pick up and drop off the car besides the kindness of the crewReviewed 2023 Feb 24

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2.0

The customer service was very poor. The employees were not helpful or pleasant to work with.Reviewed 2023 Feb 05

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8.0

Very good service.Reviewed 2023 Jan 26

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8.0

The pick up and drop off process was good, same as costumer service experience. The only thing is that the car was not really in conditions for rental, it was crashed and have a lot of details. It was okey for us since we were just staying with family but not something that you expected when renting a car.Reviewed 2023 Jan 25

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4.0

The price for the car upon pickup nearly tripled. The rental agency is also quite far from the airport and the bus only comes every 15-20 mins.Reviewed 2022 Dec 18

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• What is the most popular rental car from U-Save in San Juan?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked rental car type from U-Save in San Juan.

• How many car rental locations does U-Save have in San Juan?

  U-Save has 1 rental location in San Juan. Take a look at our U-Save rental location map to find the best rental cars near you.

• Does U-Save have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does U-Save offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  No (According to our data)