Book U-Save car rentals in San Juan

San Juan, Puerto Rico
16 Aug — 23 Aug
Same drop-off
San Juan, Puerto Rico
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

" and the car was brand new."(in 4 reviews)
"What I got worked fine, and the "(in 4 reviews)
", friendly employees, no high pressure sales pitch"(in 4 reviews)

Cons

" with this company."(in 3 reviews)
"No 45 in line!"(in 4 reviews)
"no one showed for nearly ."(in 4 reviews)

Reviews for U-Save in San Juan

Overall Rating5.7 OkayBased on 69 reviews
Cleanliness
6.4
Comfort
6.4
Overall
5.7
Pick-up/Drop-off
5.8
Value for money
5.9

Recent reviews

Traveler rating
25
3
4
26
0
Find reviews that mention:
10.0
Very friendly staff.Reviewed 2022 Aug 06
review fromkayak
4.0
Car didn’t come full of gas. Wasn’t cleaned as well as rentals are usually. Exterior of vehicle had a lot of scratches/dings/etc. Also, backend insurance fees that you have to pay after the fact.Reviewed 2022 Aug 06
review fromkayak
10.0
The service was good and the car was brand new Could of used a bit more cleaningReviewed 2022 Aug 02
review fromkayak
2.0
The experience at the rental office was unacceptable. We were forced to cancel our reservation and go with a different company. The rental car company used my credit card to charge a cancellation fee I did not agree to.Reviewed 2022 Jul 25
review fromkayak
6.0
I got to the rental place very late, maybe 1:30am. I never considered my credit card not working in P.R., so when they asked for a "credit card" for the $440 rental fee and deductible it was declined. The guy behind the counter said it was probably because I was using it in PR. I asked if he ad any ideas or tips, to which he replied, "no" and just kicked back to relax. I didn't have cell service so I couldn't even look at my mobile banking app to see what was going on. Eventually I said I have no clue what to do here to which he replied with something along the lines of "It's not my problem". Out of desperation I asked if I could use a debit card this one time. He said, "Sure, I don't care how you pay for it, debit, credit, cash.."Reviewed 2022 Jul 23
review fromkayak
2.0
Not the real prices booked for, a lot of hidden prices at the end of the transaction. The car was stinky and dirty. Bad experienceReviewed 2022 Jul 21
review fromkayak
10.0
Had a 2021 compact car...easy and free shuttle pick up and drop off from airport a couple min away. People not overly friendly but did their job fine...show up between hours of operation and you should be fine unless you are a Karen!Reviewed 2022 Jun 30
review fromkayak
2.0
The company canceled my reservation before I could pick up the car. The reservation was for 12:00 and I called them at 1:15 and they had canceled it. This is after confirming the reservation less then 24 hours prior.Reviewed 2022 Jun 27
review fromkayak
10.0
More counter helpReviewed 2022 Jun 21
review fromkayak
10.0
Experiencia excelenteReviewed 2022 Jun 03
review fromkayak
2.0
Tried to decline the collision insurance, and they wouldn't let me. I have rental car insurance with my credit card (almost every visa does), and they said they needed some very specific proof that I wasn't able to obtain on my phone. Tried to show the cardholder terms on the visa website, but the girl at the counter immediately exited the window on my phone when I tried to show her saying she needed a pdf with my card number on it. It really shouldn't be a big deal to just decline the coverage. It's not some legal requirement to have insurance to rent a car. I've simply declined coverage many times at more common rental agencies. The insurance they forced me to buy cost more than the car rental ($120 vs $90). It was a very unpleasant experience, and I'd recommend going to a more commonly known rental agency instead of trying to save the few bucks by renting here.Reviewed 2022 May 23
review fromkayak
10.0
The employees used excellent customer service skills when I picked up the car and dropped off the car. I will definitely be using U Save Rent-A-Car again.Reviewed 2022 May 23
review fromkayak

Where can I find U-Save car rentals in San Juan?

Urb Valencia, U-Save car rentals

Address

Urb Valencia

Phone

+1 787 253 4008

Good to know

Most popular location

Urb Valencia

Most popular car type

Economy

FAQs about renting a car from U-Save in San Juan