Book Dollar car rentals in San Juan

• How old do I have to be to book Dollar car rentals in San Juan?

  When you book Dollar car rentals in San Juan, you have to be a minimum of 21 years old. In Puerto Rico, the minimum for renting a car is 21 and the maximum age for renting a car is 75 years old. If you are a driver between the ages of 21 and 24, Dollar might assess a daily fee because you are a young renter.

• Does Dollar offer insurance packages to cover my rental when I book Dollar car rentals in San Juan?

  Yes. If your own auto insurance policy does not cover rentals or you are not sure if it covers rental vehicles, you can take advantage of one of the many insurance packages that Dollar offers. Dollar insurance packages include Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and a Personal Protection Plan (PPP). If you do not want to purchase insurance, a Dollar representative may ask to see the Declarations page of your auto insurance policy that guarantees your rental car coverage.

• Is there a rewards program I can take advantage of when I book Dollar car rentals in San Juan?

  Yes. When you book Dollar car rentals in San Juan, you can join Dollar Express Rewards for free, with no dues, commitments, or contracts. As a Dollar Express Rewards member, you can skip the rental counter and go straight to the lot when you arrive at the car rental location. Your spouse or domestic partner can become an authorized additional driver for free. Reservations, picking up your car, and returning your car will all be expedited for you. You can also earn points, and when you build up enough points, you can get free rental days.

• What is the most popular rental car from Dollar in San Juan?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Dollar in San Juan.

• How many car rental locations does Dollar have in San Juan?

  Dollar has 3 rental locations in San Juan. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  No (According to our data)

• Does Dollar offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes

Reviews for Dollar in San Juan

Recent reviews

Traveler rating

Wonderful

11

Very good

3

Good

1

Okay

7

Fair

0

Mediocre

0

Poor

13

Find reviews that mention:

rented the carget the car

car i reservedfriendly staff

car was cleangreat price

2.0

To begin with, the amount quoted was definitely not what I received from Kayak. They obligated to take their insurance because I didn’t show proof, ( a letter), indicating that my insurance would cover vehicle. Otherwise, I couldn’t take the vehicle. That’s real bad business and will NOT EVER recommend Dollar rental to anyone and maybe even Kayak because of false quote.Reviewed 2024 Feb 28

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2.0

You should have told me it was not on the airport property. You need to clearly disclose that you need to wait for a shuttle to go off property to get your car. Finding the shuttle is hard and takes too long. Cheap price is good but not if you don't disclose the inconveniences,Reviewed 2024 Feb 22

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4.0

They over charged us for insurance we already had and for ticketsReviewed 2024 Feb 22

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2.0

Upon arrival from CT, I was told my reservation had been canceled the night before! More outrageous thing was that I was forced to take insurance full cover!!! Either that or stay stranded without a car. I believe that was rip off and illegal, since i had declined insurance because my own insurance covers rentals. Staff was not helpful and did not seem to care that they took advantage of travelers with a blank stare. Also, I was charged a whole day plus taxes, fees and insurance for returning the car one hour late!!! Won’t rent from Dollar again. Better get Uber. Stay away from this company!!!Reviewed 2023 Dec 27

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6.0

We were charged additional fees when renting the car in-person. We would have appreciated if we were informed about those prior to booking.Reviewed 2023 Dec 20

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10.0

El Gente!Reviewed 2023 Dec 18

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8.0

The drop off was crazy! On the email I tried both addresses and 1 address was closed and the other address sent me to a different part of town. I tried calling the phone numbers and no one answered.Reviewed 2023 Dec 06

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4.0

Hidden fees and really slow line at pickup and slow process at checkoutReviewed 2023 Nov 28

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10.0

Good experience, wait time at counter can be improvedReviewed 2023 Nov 22

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10.0

Staff was extremely accommodating, will definitely rent here again!Reviewed 2023 Nov 20

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2.0

Many hidden fees (local fees, mandatory insurance, additional taxes) ballooned my price by 600% of compared to what I expected to pay from my online reservation.Reviewed 2023 Nov 13

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6.0

Cons:I would recommend fans outside in the waiting area for customers. I waited with my husband approximately 1 1/2 hour waiting for my car. We had to ask someone to assist us from easeway because the representative from Dollar was no where to be found. When he did find him, he was just sitting at the front with no care in the world. Never approached us not even once to collected our information to collect our car. Merging the Parking lots with other companies what a hot mess. It lack customer service!!! I will never rent from this location again!!! Thank you, Michelle SantiagoReviewed 2021 May 31

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