Book Dollar car rentals in San Juan

Reviews for Dollar in San Juan

Recent reviews

Traveler rating

Excellent

33

Good

24

Okay

29

Mediocre

52

Poor

0

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get the carcustomer service

car was cleangreat experience

rented the cargreat value

car i reservednever rent

great pricecredit card

friendly staffpick up and drop

2.0

Impossible to use my own insurance wasted my time and I ended up getting a car from EnterpriseReviewed 2022 Jan 08

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4.0

1. It's not *at* the airport, so you need to take a 10 minute shuttle. 2. Shuttle appears regularly and was comfy and A/C'd. 3. They hard-sell you additional insurance and EZPass daily charges at checkout. It ended up adding about 20% to our total which completely negated going for an "off-airport" place. I *knew* I should have been more forceful, but the attendant was asking for my full policy papers and there was a line behind me and I had just come off a long flight, so they count on you just giving up. Grrrrr.Reviewed 2021 Dec 30

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6.0

I liked that there was an upgraded in my vehicle since they had me waiting for over an hour before I was picked up at the airport. I liked that a ticket was removed which I did not know of having knowledge of for crossing a private bridge. However, I did not like that the windshield pump was damaged and all the windshield fluid was gone. When I bought some if drained quickly because of damaged to the container. This added stress to the trip specially during rainy days. The windshield had a glare that made it difficult to drive even after several cleanings with soap and water. The wipers were not working properly.Reviewed 2021 Dec 20

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2.0

Wait times are extremely horrible for them to tell me no we cannot rent u a car customer service at desk was really rudeReviewed 2021 Dec 19

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10.0

Great carReviewed 2021 Nov 16

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6.0

Was able to pick up at the airport. So very convenient. Pick up could be faster and friendlier.Reviewed 2021 Nov 16

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8.0

Overall I had a great experience but there wasn't any communication or signage about how to catch the shuttle from the airport. I didn't even know to catch a shuttle since the shuttle didn't have any signage for dollar nor were there any emails ahead of time explaining this. I had to ask a representative from another rental company what to do. I called them on the phone and they confirmed the information I received.Reviewed 2021 Nov 11

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4.0

Business cancelled reservation because of delayed flight / arrival time so no vehicle available. Business then upsold to next tier vehicle in essence doubling the booking price.Reviewed 2021 Oct 19

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4.0

My final costs ended up being nearly double my quote, and they were very rude. I'll never rent through them again.Reviewed 2021 Oct 18

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7.9

Clearer directions for pick up from airport. Took a while to figure out pick up point. Also local tax not included at time of booking. Was charged extra for this when picking up car.Reviewed 2021 Oct 10

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10.0

They upgraded me on the vehicle I rented at the same rate of the economy car. That's great service and awareness. I will be back. Thanks, Pedro BosquesReviewed 2021 Aug 19

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2.0

Cons:Maybe if they have the actual car they advertise.... I asked for a convertible muscle car or similar, but they were trying to get me a Jeep, even after I complained, they tried to get a Buick? Are they even serious?Reviewed 2021 May 17

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• What is the most popular rental car from Dollar in San Juan?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in San Juan.

• How many car rental locations does Dollar have in San Juan?

  Dollar has 3 rental locations in San Juan. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes