Book Enterprise car rentals in San Juan

Reviews for Enterprise in San Juan

Recent reviews

Traveler rating

Excellent

148

Good

17

Okay

13

Mediocre

14

Poor

1

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car was greatpick up and drop

get the cargreat customer

car availableairport location

staff was very helpfulcustomer service

great servicegreat experience

great price

8.0

I called the enterprise on this location and spoke to them in Spanish (Puerto Rico) to confirm a car seat but when I got the car it wasn't there,and they had no record of it. The main location in the airport had it. They solved my issue expidiently, and I'm happy with the renting costReviewed 2022 Aug 11

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10.0

Everything was fantastic🐚Reviewed 2022 Aug 08

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2.0

There was poor communication. No one was available to answer the calls at The telephone number given. The pick up and drop off location closed early and was not told to me on time to make arrangements at another site. I almost miss my flight due to this issue.Reviewed 2022 Aug 07

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10.0

I got an upgrade for the same price!! That was awesome!Reviewed 2022 Jul 21

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8.0

I reserved a full size SUV , instead they had a Jeep wrangler in their system. Luckily the ladies were able to accommodate my needs with a minivan. I needed a 7 passenger vehicle.Reviewed 2022 Jul 21

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6.0

The vehicle I ordered wasn’t available. They said that there are known issues with ordering large SUVs through third party vendors. The agents were nice and tried to accommodate as best as they could, but overall disappointed. They offered two vehicles or a 15 passenger van. We opted for the van. It was not clean. I’m not sure it was because it was a last minute substitute. It was filthy and smelled really bad. We sprayed Lysol in it every day just so we could ride in it without getting a headache. The seats were not adjustable to accommodate the wheel chair for my mom. She had to sit in the car for the majority of the trip because we couldn’t bring along her chair.Reviewed 2022 Jul 15

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2.0

The rental broke on the third day on a Saturday afternoon and the office was already closed so was left with no car Saturday afternoon and Sunday and then Monday I called to let them know and they told me to bring the car in and I told her it was broken and she said for me to call Road assistance and the second car I got had a really strong smell of gasoline inside it was too much 🤦‍♀️.And on top of it all they charge for an extra day instead of taking off a day for not having a car, why don’t know.really bad experience 😤😤Reviewed 2022 Jul 14

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10.0

The staff at the enterprise rio piedras were very friendly and attentive. My experience went smooth.Reviewed 2022 Jul 13

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8.0

The vehicles need to be better maintained. I had to use two vehicles for my rental time. The first vehicle had a battery issue and left me stranded. The second vehicle had dashboard alerts flashing “oil change due” and “no windshield washer fluid”. The staff and manager provided outstanding service in helping me resolve these issues but it was an inconvenience.Reviewed 2022 Jul 10

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10.0

The staff was very friendly and helpful. The car was a bit beat up - and could have been cleaner. But it was diffident for what we needed and ran perfectly. Easy drop off. Pick up was a bit slow- I think they were training a new person.Reviewed 2022 Jul 09

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10.0

The van was really comfortable and it took us every wereReviewed 2022 Jul 07

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10.0

Great price through Kayak and Enterprise was great.Reviewed 2022 Jul 03

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• What is the most popular rental car from Enterprise in San Juan?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in San Juan.

• How many car rental locations does Enterprise have in San Juan?

  Enterprise has 5 rental locations in San Juan. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes