Book Alamo car rentals in Greensboro

Reviews for Alamo in Greensboro

Recent reviews

Traveler rating

Excellent

55

Good

11

Okay

9

Mediocre

9

Poor

1

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car was cleangreat service

get the cargreat experience

car availablecustomer service

staff was friendlygreat price

pick up and drop

10.0

We arrived at GSO exhausted, after a very rough day of travel mishaps. The gent at the counter was super fast, courteous and kind. He even gave us an upgrade without us having to ask. Incredible experience!Reviewed 2022 Jul 25

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6.0

I needed the rental due to a family member's funeral in Maryland so it was last minute it was suggested that i make the reservation ASAP but the funeral was delayed a day so when I needed to modify the reservation at the time of pick up the up-charge for the additional day was significant close to $25.00 over the daily rate for the other days and they were going to charge me double for all the airport taxes for the additional day. After some serious discussion I was able to get the taxes reduced to the same rate each day for the entire trip but that took a significant amount of time and I could have been on my way much sooner. Customer service could have been better!Reviewed 2022 Mar 29

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1.9

I couldn’t actually rent the car after traveling to the airport to pickup the car. We were told by Alamo on the phone when we booked the car that we could pay using a debit card if it was attached to a checking account. Upon arriving at the Alamo check in counter we were informed that wasn’t true. Only a major credit card unless we were flying. We were charged for the insurance we chose to opt for. I’ve called Alamo and was told to contact Kayak. Good luck trying to actually talk to someone. I would like my money back. Timothy FryeReviewed 2021 Aug 01

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8.0

Pros:Courteous staff. Easy pickup and drop off.Cons:Don’t try to upgrade me when the vehicle I want is there. I reserved a convertible because that’s what I want to drive.Reviewed 2021 May 21

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2.0

Cons:Would have been better to get the car I reserved. Went from a Cadillac to a Toyota Corolla. Tiny, can’t get in or out easily. Setting will sits too low as does the seat. Joke of a car!!!Reviewed 2021 Apr 27

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4.0

Pros:Friendly and helpful but I didn't get the car I wantedReviewed 2021 Apr 23

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6.0

Pros:YesCons:I was pulled over by a State Trooper, due to the vehicle having a “Tag Applied For” , instead of an actual license plate. He provided me with the license plate # that’s registered to the vehicle and said he pulled me over because the vehicle should have have a license tag.Reviewed 2021 Apr 03

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10.0

Pros:Staff was friendly and pick up and drop off were easy.Reviewed 2021 Jan 03

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2.0

Pros:nothing, they were not thereCons:I arrived at 11:15 into GSO/PTI airport, and the Alamo staff did not wait, and no other rental agences were still open, so I was forced to get a $70 uber ride to my destination and find a car the next day. No one was available by phone to assist me that evening (even the 24 roadside assist was not answering) and the following day I was able to reach roadside assistance who said that they could not help. I phoned the national office and was told that someone would contact me. No one ever called, apologized, or offered to reimburse me for the extra expense. WORST service I have ever received. You CANNOT count on Alamo.Reviewed 2020 Nov 21

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10.0

Pros:Quick, friendly, low-mileage vehicle, fair price.Cons:All goodReviewed 2020 Oct 27

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2.8

Pros:Absolutely Nothing!!Cons:They were supposed to open at 06:30, The one and only employee wandered in @06:52 took him till 7:00 to start addressing customers. It took till 7:34 to get vehicle. I checked with Alamo one prior to ensure vehicle would be on site as I had very tight schedule. Will not recommend, nor rent from them.Reviewed 2020 Oct 16

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10.0

Pros:Staff was very friendly and helpful. Touchless Drop-off was easy. Great experience.Reviewed 2020 Oct 02

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• What is the most popular rental car from Alamo in Greensboro?

  Intermediate (Kia Forte or similar) is the most frequently booked rental car type from Alamo in Greensboro.

• How many car rental locations does Alamo have in Greensboro?

  Alamo has 1 rental location in Greensboro. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Greensboro/H. Point airport (GSO)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Greensboro/H. Point airport (GSO)?

  Yes