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10.0
Good customer service, great vehicle and wonderful tripReviewed 2022 Aug 11
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6.0
The vehicle was dirty and only 1 choice to get.Reviewed 2022 Jul 05
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2.0
When I got to the rental counter, I was told that there were no cars available. When I said that I had a reservation, it didn't matter because they had no cars available. What could have been better is if I knew there would be no cars available at the time I made the reservation.Reviewed 2022 Feb 22
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10.0
Loved the newness and cleanliness of the car, ease of pickup and drop off, and was a great deal. The rep at the desk was also very niceReviewed 2021 Dec 19
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10.0
Pick up and drop off went smoothly. Everything was great!!Reviewed 2021 Dec 05
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8.0
We found Thrifty efficient and friendly ...Reviewed 2021 Dec 04
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2.0
They could have stayed open until I got there.Reviewed 2021 Oct 24
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2.0
Pros:Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.Cons:More attentive staff, provided with better information.Reviewed 2021 Jan 09
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8.0
Cons:car squeakedReviewed 2020 Dec 09
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10.0
Pros:the rental priceCons:lower priceReviewed 2020 Sep 25
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9.2
Cons:All excellent except the time gap to get back our depositReviewed 2020 Sep 08
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10.0
Pros:Quick and in a hurry which was appreciated because I was in hurry to see my daughterCons:All goodReviewed 2020 Jul 17
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