Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.
Cons: More attentive staff, provided with better information.
Cons: car squeaked
Pros: the rental price
Cons: lower price
Cons: All excellent except the time gap to get back our deposit
Pros: Quick and in a hurry which was appreciated because I was in hurry to see my daughter
Cons: All good
Pros: Staff was helpful on pickup. The drop off was a little unclear from the signage.
Pros: Staff was friendly and helpful.
Cons: Wait time in line. My tires needed to be rotated...
Cons: Just refunding my funds period, foh!
Pros: You have to walk into the airport...time consuming.
Cons: Clean vehicle (vacuum) and wipe off obvious spots of dirt.
Cons: The rental office was closed despite the drop off being during posted business hours. Posted hours state open until 11 pm and the office was closed at 6:30 pm.
Pros: Friendly Staff
Cons: Car reeked of smoke and was dirty.
Closed when I landed
Cons: They were all closed down before 10 pm when I landed. Then the sign instructed me to go to the Hertz counter which was also closed. Rented from Alamo. They were great.
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