Book Hertz car rentals in Greensboro

Reviews for Hertz in Greensboro

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

17

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pick up the carrented a car

2.0

Poor customer serviceReviewed 2023 Sep 01

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2.0

Please refer to Hertz Customer Care Case # 19206313 I have filed a complaint about the location and it was not resolved to my satisfaction. I will never rent from Hertz againReviewed 2023 Aug 22

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2.0

Please note this site is not at nor near the airports. If your flight in arrives before 8 am or after 5 pm choose an alternate location. Car selection is poor, and many who came in - with reservations- were told they did not have a care available. Drop off- no box- and they tell you they are not liable for anything that happens to the car if you don't personally drop it off. Poor service hours for travelers.Reviewed 2023 Mar 18

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10.0

Very smooth transaction overallReviewed 2023 Jan 10

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2.0

We reserved a truck two weeks ahead of time to help my mother move. Hertz features trucks on its website, complete with pricing. We got a confirmation email with a confirmation number. A couple of days before the rental we got another email, confirming the reservation and reminding us to pick up the truck. We got to the rental office at the appointed time and was told "We have no trucks." I showed them the reservation confirmation and the associate and another she called over both insisted they had no trucks. The pad on the counter that showed various vehicles available even featured trucks. They shrugged and said there was nothing they could do. another associate, overhearing the conversation, came over and said "Let me see what I can do." He began calling other hertz locations in the area and finally found one 30 miles away that had just had a truck returned. He asked them to hold it for us and we drove the extra 30 miles to pick it up.Reviewed 2022 Nov 17

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2.0

6pm reservation— no cars for over an hour- didn’t get the car I orderedReviewed 2022 Oct 26

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8.0

My only issue was I wish the van would have been a low roof..wind is the enemy of the high roof.Reviewed 2022 Apr 13

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4.0

They didn't have any cars availableReviewed 2022 Feb 23

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2.0

They told me it was an all wheel drive vehicle. I rented that because we were going to the mountains and there would be snow. When I got stuck in the snow, I realized it was actually a two wheel drive vehicle. I tried to call the Greensboro office but got sent to a national phone tree and couldn’t reach a live person. It sucked.Reviewed 2022 Jan 19

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2.0

Made a reservation through kayak for a rental car, went to hertz to pick it up and staff was terribly rude and told me they have no cars and to call kayak to get a refund. Employee barely looked at me as he was too busy playing on his phone.Reviewed 2022 Jan 10

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2.0

No customer serviceReviewed 2021 Dec 31

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2.0

Made a reservation, then was told no available vehicles after going to pick it up. Front desk worker very rude about itReviewed 2021 Dec 04

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• What is the most popular rental car from Hertz in Greensboro?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Hertz in Greensboro.

• How many car rental locations does Hertz have in Greensboro?

  Hertz has 3 rental locations in Greensboro. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Greensboro/H. Point airport (GSO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Greensboro/H. Point airport (GSO)?

  Yes