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2.0
Arrived at desk and told there were no cars availableReviewed 2022 Aug 15
review from![kayak]()
2.0
I booked the car online early in the morning went to pick up the car they wouldn’t give it to me because apparently they were out of cars to rent out but my reservation was already completed with a confirmation number. Kayak should’ve told online that they didn’t have cars to rent out instead of having me go to pick up a car I thought I booked online then all of sudden the airport rental company didn’t have for me and my plans got canceled last minute also it was around 6am when I booked it went to pick it up at 8pm couldn’t get one at that time it was getting late I couldn’t reach any other company to rent me one at that time it was getting late.Reviewed 2022 Aug 08
review from![kayak]()
6.0
Pick up experience: ladies at the kiosk desk were rude, slow and unapologetic. Drop off experience: Tried to return it an hour early. Terrible customer experience. Tried so long to try to get a hold of somebody to even inquire about this. No one at the airport desk, and called 3 different customer service phone numbers.Reviewed 2022 Jul 07
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2.0
The vehicle was the best part of the experienceReviewed 2022 Jun 19
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2.0
Reserve car and when I arrived there was none available. I ended up strandedReviewed 2022 Apr 05
review from![kayak]()
2.0
Waited 2 hrs at the pick up counter to get the car. Only one representative available with a long line of customers.Reviewed 2022 Mar 29
review from![kayak]()
2.0
I like the deal that I have with you, but at the time of the pick up I paid for a Full Size car (Toyota Camry or similar) and I get a compact car (Ford Ecosport) and that was not what I paid for. The answer from the Budget was that they don’t have any other car available. I should get a discount from Budget because is not fair to pay the amount that I paid for a compact carReviewed 2022 Feb 21
review from![kayak]()
4.0
Rental cars are expensive and often hard to find. However, this car had clearly several body cracks, scrapes, and scratches. The issue was that I was supposed to document it all before leaving with the car--Is that my job? To fill out paperwork on the issues? To take photos? Would not likely choose Budget again.Reviewed 2021 Dec 10
review from![kayak]()
6.0
Pick up and drop off experience/staff was below satisfactory customer service.Reviewed 2021 Dec 06
review from![kayak]()
2.0
I made a reservation, got to the airport exactly on time and was told there were no cars. I was not offered help in finding a car or in getting to my destination. Horrible service at the Greensboro, NC airport. I’ll never use budget again.Reviewed 2021 Nov 19
review from![kayak]()
8.0
The car pick up in Greensboro was not as smooth as it could have been. The car they originally gave me was not the one I reserved. Honest mistake? Not sure. It was corrected but that took more time than it should have. The time to complete the r3ntal agreement at the counter took longer than i have experienced with other rental agencies.Reviewed 2021 Nov 08
review from![cheapflights]()
7.9
Kayla, was wonderful. Shes a great asset to the company. Shes professional and exhibits great customer service skills. Shes been a blessing in disguise for my situation of needed immediate transportationReviewed 2021 Oct 03
review from![kayak]()