Guest reviews
Overall rating
8.1
Excellent
Based on 97 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
8.3
Value for money
7.9
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
22
6
7
2
8
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10.0
Pros: Awesome customer service! Love this location and they changed the tires needed before my trip efficiently.
Cons: N/a
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9.2
Cons: Who ever clean the cars didn't do a good job. Vehicle had a smell of Marijuana.
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9.2
Pros: Yes
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9.6
Cons: I had a great experience with my rental, the only reason I give a good and not excellent on cleaning was because the car was washed before I got it, but was a quick wash, mirrors still had salt on them, was really hard to see merging on to the interstate from the airport at night and nowhere to pull off safely to clean them myself. But again, overall was a great experience
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3.2
Cons: I did not rent the vehicle. I would like a refund of the $44 it was taken for insurance on a vehicle that I did not rent
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9.6
Pros: Good service
review from
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6.0
Pros: nothing
Cons: 1. The vehicle gas tank was not full. I didn't notice until I was away from the pick-up. 2. The vehicle was dirty and smelled inside. 3. The price was ridiculously high.
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10.0
Pros: The SUV was an excellent addition to my trip. The car was clean and a treat to use.
Cons: Picking up the car could have been a little easier. I didn't notice that this location didn't offer pickup service until after booking the car.
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10.0
Excellent service
Pros: Everything went smoothly (as always) with our rental with very little wait time. The car was clean inside and out!
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6.0
Wrong car
Pros: We reserved a minivan but none were available when we arrived. I did a fixed reservation not a get any car one but nothing was reserved.
Cons: Car I needed was not available. Had to search for 30 mins trying to a car to fit my needs.
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7.2
Settle
Pros: I like that I took the last rental they had but it wasnt an intermediate car like I reserved . They gave me a dodge caravan for the same price and comp my gas so I could bring it back on empty . The manager was nice and helped me solve my issue
Cons: Dodge Caravan killed my gas ! Next time I I’ll make sure I book a bigger enterprise so I can get my rental that fits my budget !
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6.0
Put that car out to pasture
Pros: The staff was fine.
Cons: The car was dated and showed its wear. It should have already been retired.
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