10.0
We needed a large vehicle to accommodate 6 of us and luggage while visiting the Grand Canyon and Sedona. The car rental experience was great and the car was comfortable for all. Thanks Alamo!Reviewed 2023 Sep 25
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10.0
Pros:Drop off very easy on a busy day. Car was clean and fine.Cons:No suggestionsReviewed 2021 May 26
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2.0
Pros:noneCons:more staff long lone went somewhere elseReviewed 2021 May 25
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10.0
Cons:Excellent service highly recommendedReviewed 2021 May 11
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6.0
Cons:Too many hidden charges that is not define in daily rateReviewed 2021 May 05
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4.0
Cons:Car smelled like cigarettes. The car was dirty, inside doors had residue from liquid that had been spilled from prior renters...there is no way this sanitized per Covid guidelines with the visual signs of the dirt that was in the car. Aside from that, service from staff was easy and quick.Reviewed 2021 Apr 25
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10.0
Pros:I was able to pre-check and skip the counter. Greeted by a very friendly gentlemen who give some help when he later saw us struggling to figure out the vehicle we chose.Reviewed 2021 Apr 17
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10.0
Pros:Fast lines and friendly staffCons:More choices in car selectionReviewed 2021 Mar 23
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10.0
Pros:Yes; very much so. She suggested an upgrade because we were going to Sedona and there might be snow. Loved the Nissan Rogue!Reviewed 2021 Feb 26
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6.0
Cons:The low oil light came on during the first 100 miles of driving. We checked the oil and it was almost empty and dirty. We were told to take it to the nearest Alamo to swap it out the next day. After driving 2 hours to Flagstaff, we were told by the Alamo employee he didn’t have a car for us to trade it with and our best bet was to just change the oil ourselves. He also insisted that it didn’t need an oil change for another 6,000 miles and kind of gave us the best of luck speech. He also suggested that maybe we’d hit something causing an oil leak. Alamo did discount our total rental cost by $66 but the experience was very unprofessional and I’m not sure I’ll use Alamo again after this.Reviewed 2021 Jan 25
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8.0
Pros:Very friendly and helpfulReviewed 2021 Jan 11
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10.0
Pros:Mike was friendly and made the process very smooth.Reviewed 2021 Jan 11
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