Pros: Yes fast and quick service
Cons: Car was dirty dirty dirty even though it had the sticker saying “sanitized”
Pros: Drop off was very easy in chandler arizona.
Cons: Pick up took 1 hour 25 minutes at PHX airport. You need more staff now that more people are flying. Gave me and another person the same car. Man at gate had me go back and get a different car in a different spot. He said that was my car. It was a mess and my wife stood outside at the airport with luggage for that 1 hr 25 minutes. Nuts
Pros: The manager and staff were terrible, as was their call center. Will never rent Avis again.
Pros: The people at the drop off were wonderful.
Pick up, not so much and I don’t understand why the gas was not full, especially knowing that the car was out having the oil checked.
It was very inconvenient for me as I was driving up to Sedona & Flagstaff.
Also, the surprise was a pick up TRUCK??? I rent cars NOT TRUCKS!!! What was that??? I had to wait for a car!
Cons: Full tank. Car was not comfortable for hwy driving. When someone rents a car, give them a car.
Pros: Loved setting up all info in advance on the mobile app
Cons: I was severely over charged for the insurance and haven't been able to reach customer service to figure out why one a one day rental for a compact was $125
Pros: Staff at pick up were great
Cons: The car was not cleaned and it was deffective
Pros: Staff very helpful
Cons: Arrived early in morning and car was not clean
Cons: Car was "upgraded" at last minute because the one to be picked up was "too new" and therefore "had less luggage space." The alternative upgrade was great. Just a weird comment at pick up.
Pros: Staff checking in was excellent. Check in at PHX Sky Harbor is always EXTREMELY slow, so always budget extra time, We have found this if we used Hertz, AVIS, or Fox.
Cons: Someone had smoked weed in the car and it REEKED of pot. Pretty obnoxious
Cons: Picking up at the phoenix airport was rough. Signage was not great, and the wait was quite long.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Phoenix.
Avis has 5 rental locations in Phoenix. Take a look at our Avis rental location map to find the best rental cars near you.