Book Avis car rentals in Phoenix

Reviews for Avis in Phoenix

Recent reviews

Traveler rating

Wonderful

22

Very good

8

Good

1

Okay

4

Fair

1

Mediocre

0

Poor

20

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car was cleanpick up and drop

10.0

tReviewed 2023 Oct 31

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8.0

The reception at the airport front desk was exceptionally good. She helped to clarify some problems with the reservation and assisted me with getting my car very very promptly.Reviewed 2023 Oct 16

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4.0

They offered me an “upgrade” for a way bigger car than I need. I told them we were only two people and didn’t need anything big. They kept misting on the upgrade. It was past midnight and I was very tired and just wanted to get to the hotel, otherwise I would have returned the car. Ended up spending too much money on gas too.Reviewed 2023 Oct 01

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2.0

Everything could have been better! Avis was a total disappointment from the moment I picked up the car in Phoenix. I got charged more than I was quoted, I was given a smaller car. I had a death before driving back to El Paso. I needed to return the car in Tucson instead of El Paso and I was told I would be charged more. I was returning it on the right day, I offered to provide a death certificate and/or any other paperwork to help with the return at a different drop off. NOBODY was willing to help me!!!!!!!!! It was an unexpected death and I needed someone to help me. I was charged over $300 for one day. So sad that a company takes advantage of people in their time of need. NEVER WILL I RENT A CAR FROM AVIS!!!! WILL TELL ANYONE TO NEVER RENT ONE WITH THEM EITHER!!!! I HAVE NEVER ENCOUNTERED SO MANY RUDE, UNUSEFUL PEOPLE IN A COURSE OF 24 HOURS.Reviewed 2023 Sep 14

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2.0

Car was due back by 9:00 am on Sunday. I dropped keys in the drop box before the place opened at 8am. And yet you charge me a late fee? Seriously BSReviewed 2022 Oct 10

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10.0

Great Service!Reviewed 2022 Oct 06

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6.0

Pros:Pick up was fine--don't typically use Avis so I had to wait in line and they put the hard sale on to accept all the add ons.Cons:The car they gave me had a smell of someone who smoked in it prior to me. Although fine, it was not super clean inside. The warning light for service of the rear park aid stayed on during the rental. The rental did the job as I had a hard time finding one but wouldn't use them again unless in a bind.Reviewed 2021 May 31

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2.0

Pros:Car was fineCons:Price at pick up was different than what I booked.Reviewed 2021 May 09

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4.0

Pros:Drop off was very easy in chandler arizona.Cons:Pick up took 1 hour 25 minutes at PHX airport. You need more staff now that more people are flying. Gave me and another person the same car. Man at gate had me go back and get a different car in a different spot. He said that was my car. It was a mess and my wife stood outside at the airport with luggage for that 1 hr 25 minutes. NutsReviewed 2021 Feb 22

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2.0

Pros:The manager and staff were terrible, as was their call center. Will never rent Avis again.Reviewed 2021 Feb 22

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10.0

Pros:The people at the drop off were wonderful. Pick up, not so much and I don’t understand why the gas was not full, especially knowing that the car was out having the oil checked. It was very inconvenient for me as I was driving up to Sedona & Flagstaff. Also, the surprise was a pick up TRUCK??? I rent cars NOT TRUCKS!!! What was that??? I had to wait for a car!Cons:Full tank. Car was not comfortable for hwy driving. When someone rents a car, give them a car.Reviewed 2020 Dec 06

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6.4

Cons:I was severely over charged for the insurance and haven't been able to reach customer service to figure out why one a one day rental for a compact was $125Reviewed 2020 Jun 01

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• How much does it cost to rent a car from Avis in Phoenix?

  On average a rental car from Avis in Phoenix costs ₪142 per day.

• What is the most popular rental car from Avis in Phoenix?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Avis in Phoenix.

• How many car rental locations does Avis have in Phoenix?

  Avis has 5 rental locations in Phoenix. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes