Cons: The car smelled like cigarettes. Everything else was very good
Pros: drop off was confusing since this was my first time.
Cons: Freeway exits could be clearer
Pros: Good prices and easy return process
Cons: Super long, slow moving line at pickup and service with a smile was non existent.
Pros: staff was helpful
Cons: if you book through a third party it's impossible to amend your reservation. It would have been nice if there was some ability to do this
Pros: The front desk guy was very cordial.
Cons: The line to pick up the car was very long and only two guys working at desk. Pretty much ruined all the positives of the experience.
Cons: When I rented/and paid the car via Kayak, it was noted as "unlimited" miles BUT when I picked up the car, I was told there was a 250 miles limitation per day.Therefore, at our scheduled pick up the vehicle time of 10 PM, I did not have other options but to rent the same vehicle BUT twice the cost!
Pros: Staff was horrible. I rent 10-15 cars a year. This was my first time with this company. There staff was rude and disrespectful and after waiting in line for an HOUR to get my rental that I had reserved online I was told they would not rent me a car. Ridiculous! I will never even attempt again!
Cons: Everything could have been better!
Pros: Drop off went very smoothly
Cons: The pick up involved waiting in line for an hour No enough support for the customers
Pros: Staff was ok and pickup was ok also ok. Drop off went very well
Cons: Car condition was very poor with damage on almost every surface. I marked the form showing that. I also had to use diesel for refilling car which I didn’t know until I picked up car
Cons: They could’ve have had my rental
Pros: Nothing. The customer service representative was rude. Online price is a scam. Everything they advertised on the website is a lie and they justify it by telling you “you should of read the fine print”. Never doing business with them again.
Cons: Everything. There was nothing I liked about my experience.
Cons: Bait and switch pricing.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Advantage in Phoenix.
Advantage has 1 rental location in Phoenix. Take a look at our Advantage rental location map to find the best rental cars near you.