Cons: Price is out of control
Cons: They did not have a vehicle for me when I got there. They upgraded my car for free, but then as I was filing out paperwork, being told, “We have someone watching your car,” another customer walked up and took it. We eventually got a vehicle, but wasn’t super impressed.
Pros: Easy and safe
Cons: I wasn’t thrilled with the BMW -it wasn’t very comfortable. I like the Infinity qx60 better
Cons: When I went to get the vehicle, all the lights were off and I was not able to rent. Stuck in a busy airport with no vehicle.
Pros: Quick and easy! Emerald Aisle is great!
Pros: Everything else was good.
Cons: The lighting was so bad in the underground pick-up "choose a car" area that I felt I was choosing a car by braille. As it happened, I chose a vehicle with damage to the bumper area--which was not stated in my copy of the rental agreement. When I turned the car back in they said that I would be charged for it unless their cameras recorded the pre-existing damage. What a relief to eventually be proven "not guilty"!
Cons: When renting a luxury SUV you would expect the vehicle to be clean, pristine and everything in working order. I did not get that from this rental. Disappointed.
Pros: New car with low miles
Pros: Pickup and drop off was very smooth. Staff was always friendly
Pros: Easy tobise, in and out in no time.
Pros: Car was available as advertised. Pickup was very efficient. People courteous.
Cons: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from National in Phoenix.
National has 1 rental location in Phoenix. Take a look at our National rental location map to find the best rental cars near you.