Book Dollar car rentals in Phoenix

Reviews for Dollar in Phoenix

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9.6

Drop off at treasure islandPros:Easiest and fastest experience I've ever had...Reviewed 2017 Sep 24

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5.6

Cons:The windshield was very dirty which made it difficult to see at night.Reviewed 2017 Sep 22

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5.6

Pros:The car was clean and well maintained.Cons:The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.Reviewed 2017 Sep 10

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8.0

Turned out okCons:After flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.Reviewed 2017 Aug 24

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8.4

Pros:Everything was as it can be expected. Low mileage car, practically new. Friendly customer service even at the late time of pick-up.Cons:No car as pre-ordered was available, rental was then covered by a different but associated rental company, in our case Thrifty. Available car was the bare-bone basic model.Reviewed 2017 Jul 23

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10.0

Pros:We liked that we were able to pick it up in PHX and leave it at LAS. The car was clean and very efficient on gas.Cons:Not just this one but ALL car rental places try to sell extra insurance for when the car would be out of service in case of an accident. Why not just charge more and stop this ridiculous practice? . Most people have insurance or credit cards that cover in case of accident.Reviewed 2017 May 20

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6.8

huge price increase from quotePros:The Nissan car we ended up with was clean, comfortable, and a smooth ride.Cons:The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.Reviewed 2017 May 09

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2.0

ShittyPros:NothingCons:Everything. Seriously the line was so long I went to Hertz..Reviewed 2017 May 03

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6.8

Pros:I liked the fact you were able to choose which car you wanted from a row of cars.Cons:The car wasn't very clean.Reviewed 2017 May 03

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8.8

Wish I could of had car upon arrivalPros:My rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.Reviewed 2017 Apr 28

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10.0

Great Dollar Staff at Sky HarborPros:I already highly praised the staff and courtesy with the Dollar questionnaire, but Dollar has a great team at that airport. They get it that business people with a prearranged and tight schedule have planned their timing through the car rental procedure and only want to move onto the street. Very friendly, very professional and very efficient.Cons:The cattle call and drive time to the Phoenix car center is brutal- probably the worse in the US.Reviewed 2017 Apr 27

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7.6

Pros:The car was clean and comfortable with ample storage and got excellent gas mileage.Cons:The man at the pickup counter was not pleasant and spoke to me like I was a fool. I had purchased insurance and he informed me that it was no good and charged me $400 additional dollars which was not communicated when I rented the car for $104.Reviewed 2017 Apr 23

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• What is the most popular rental car from Dollar in Phoenix?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Dollar in Phoenix.

• How many car rental locations does Dollar have in Phoenix?

  Dollar has 1 rental location in Phoenix. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes