Book Alamo car rentals in Sarasota

Pros: Nothing. They ruined my trip because they gave me a reservation that meant absolutely nothing.

Cons: Everything. I will never use kayak or Alamo again. Horrible service that I will tell people to avoid.

Pros: Drop off was easy.

Cons: There was an error on the price that was finalized in my favor.

Pros: The car was clean and ran well.

Cons: The staff was not present to process the rental and hand over the key. I had confirmed with the corporate office that someone would be present at the airport when my flight landed. When I arrived less than 3 minutes after the plane’s door opened there was no one at the counter. I waited for 10 minutes before the police who were trying to close the terminal approached and asked what I needed. He stated the staff had left for the day. Somehow a staff member was located about 15 minutes later. He arrived and stated that he was supposed to clock out 15 minutes before my flight was scheduled to land. Thankfully, he processed my rental. It took 2 10 minute tries at the safe delay to get the safe to open to be able to hand over a key for the car. The workers was pleasant. I am more upset with the corporate side giving me false information and the issue with the lock delay on the safe not working at 1am after I had already waited for someone to show up.