Cons: Would have been better if there was a key drop box rather than having to get the car back before the car rental place closed at 4:30.
Pros: Drop off fast
Cons: Better explanation regarding gas fill up
Pros: Great staff!! Very helpful!!
Pros: The staff was very helpful. There were no cars available to get at the airport so we had to use another location and that was unfortunate but not the fault of Hertz.
Cons: It was Spring Break time and I would hope they would have many more cars available than they had but we should have booked earlier as well.
Pros: Staff when I returned the car was wonderful
Cons: When I picked up the car the staff was not overly helpful or friendly.
Pros: The staff was friendly and accommodating
Cons: I didn't realize it was so far from the airport but luckily we made it in time. If my time hadn't changed I would not have known that because they called and asked me if I was still coming at noon which brought us to the conversation that they were not at the airport.
Pros: Staff was friendly.
Cons: Didn’t get the class of car I reserved. The car was dirty and didn’t run that well. Most importantly, the car didn’t seem to be disinfected, and during this pandemic, that is very concerning.
Cons: A little slow at pick up
Pros: Everything went as smooth as can be!
Cons: Nothing - this was the best value we had on our week vacation
Pros: The manager was very kind and allowed us to upgrade.
Cons: It was a bit of a wait but they were cleaning taking extra precautions to clean the vehicle. Also the store is not open on Sundays. I wish we didn’t have to pay full price for this day when you don’t have an option to bring it back.
Cons: Vehicle wasn’t going be available by the reservation time, picking up at a different location, big mistake, charged me for a upgrade but, that vehicle wasn’t available, this is the first time and last time I use Hertz. The employee at the second were unprofessional and lackadaisical.
Pros: Terrible experience.
Cons: Terrible experience - they gave away my car because my flight was delayed. They are located in the airport, they have access to the flight info. They could have easily figured out that my flight was delayed. There was no communication - they simply gave my car away and had nothing else available unless I wanted to pay double the price for an upgrade.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Sarasota.
Hertz has 2 rental locations in Sarasota. Take a look at our Hertz rental location map to find the best rental cars near you.