Book Payless car rentals in Sarasota

Sarasota, FL, United States
27 Oct — 3 Nov
Sarasota, FL, United States
Wed 27.10
Noon
Wed 03.11
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Sarasota

Overall Rating7.1 GoodBased on 61 reviews
Cleanliness
7.2
Comfort
7.4
Overall
7.1
Pick-up/Drop-off
6.9
Value for money
7.2

Recent reviews

Traveler rating
16
7
6
6
0
Find reviews that mention:
8.0
Pros:YesCons:Clean vehicle Somebody available to do a walk around with prior to exiting facilityReviewed 2021 Feb 18
review fromkayak
3.6
BAIT AND SWITCHPros:BOOKED THROUGH KAYAK FOR MY ELDERLY FATHER- (HE IS 80) WHEN WE ARRIVED AT AIRPORT I DROPPED HIM OFF TO RUN IN AND SIGN PAPERWORK- TURNED OUT THEY NO LONGER HAD THE SIZE WE BOOKED AT 16$ A DAY FOR 2 MONTHS - WE ONLY HAVE A PATHFINDER AT $31 A DAY- SO THEY TOLD MY FATHER. WHEN I WENT TO THE PARKING LOT THERE WAS OVER 30 VEHICLES OF THE SIZE WE REQUESTED AND PRICE. BAIT AND SWITHC ONA SENIOR CITIZEN AMAZING! ON A 2 MONTH RENTAL HOW MUCH DO U NEED TO STEAL? CAN EVEYRONE SAY DOUCHBAGS STAY AWAY FROM PAYLESS-Cons:BOOKED THROUGH KAYAK FOR MY ELDERLY FATHER- (HE IS 80) WHEN WE ARRIVED AT AIRPORT I DROPPED HIM OFF TO RUN IN AND SIGN PAPERWORK- TURNED OUT THEY NO LONGER HAD THE SIZE WE BOOKED AT 16$ A DAY FOR 2 MONTHS - WE ONLY HAVE A PATHFINDER AT $31 A DAY- SO THEY TOLD MY FATHER. WHEN I WENT TO THE PARKING LOT THERE WAS OVER 30 VEHICLES OF THE SIZE WE REQUESTED AND PRICE. BAIT AND SWITHC ONA SENIOR CITIZEN AMAZING! ON A 2 MONTH RENTAL HOW MUCH DO U NEED TO STEAL? CAN EVEYRONE SAY DOUCHBAGS STAY AWAY FROM PAYLESS-Reviewed 2017 Mar 12
review fromkayak
9.2
Pros:easy drop off, nice clean carCons:Only one agent working for 3 different rental car companies at the time of pick-up and caused very long linesReviewed 2020 Jun 02
review fromkayak
10.0
Pros:Everyone was efficient and friendly, the car was fine and the price was right.Cons:Nothing, we will definitely consider Kayak again.Reviewed 2020 Apr 01
review fromkayak
5.2
Nightmare rental pickup process!Pros:Airport terminal inside desk process: Fast, easy, professional. They usually give you the keys with your contract, but he instructed me to 'just go outside to our rental lot, they have the keys and car for you. "Cons:After struggling across the street to find their lot (unmarked for Payless, BTW: signage said 2 other vendors, so that was confusing) I found an unattended EZ-up. After 5 minutes or so, I was joined by another two customers, and we stood there for close to 10 more minutes before 2 men with vests and walkie-talkies appeared, who then walked in front of us and started talking, turning their backs to all of us with no acknowledgement until I too-politely said: "Hi. Can we pick up our cars, please?" Nothing. They were then joined by a woman, and their conversation continued until I politely interrupted again, "Can you please help us?" One man turned around, said "What's your car?", and when we (now 4 separate customers) told him, he said: They were just returned, they need to be cleaned. We have 140 cars and 130 of them are out. It's been like this for weeks ." (None of us were "walk up" rentals, we all had reservations in advance.) Let's sidestep that issue for a moment and point out that there was no, I mean *no* attempt at even the slightest amount of customer service here: no initial greeting or acknowledgment to the now-small-crowd of waiting people, no apologies for the delays and resulting confusion, nothing. We customers were "you, the black Sentara", "you, the white Accord", when they finally began to look for our cars. In my case, I was first told that the car needed to be cleaned, and then that my key had been "brought into the terminal with someone's paperwork by mistake", and when the woman went into the terminal for a second time to look for it, she returned to inform me that "unfortunately when your key went back inside, they assigned your car to another customer over at Budget. It happens all the time." (!!!) So, she had to go back inside with my contract and redo it with another vehicle. Only when she finally brought my new contract, AN HOUR AFTER I GOT THERE, did this one employee express any courtesy, saying" Sorry for the mixup, have a great day ". If I hadn't had 3 heavy bags, I would have just returned to the inside rental desk and canceled in the first 15 minutes of this fiasco, but I was pretty much stuck there waiting for these completely inept, unhelpful group of outside people to do something. In the meantime, watching all of the other rental lots around us, where there were competent, friendly, helpful and fast transactions, was beyond frustrating. Never again in Sarasota, at any price.Reviewed 2018 Feb 11
review fromkayak
4.0
Pros:I really liked the upgrade to the minivan.Cons:We waited one hour and 45 minutes in line at SRQ for the rental car. Only one attendant there. I also got a ticket for an expired tag that I had no control over.Reviewed 2021 Mar 15
review fromkayak
4.4
Pros:That eventually I got a small car.Cons:Had reserved a small car -- but only a truck was available. Was told to come back the next day, when there would be plenty of cars, and swap it out for a small car. Did that -- told us that no cars were available (all cars reserved -- tho of course my car was reserved too). Told to come back the next day between 8-10am -- when there would surely be plenty of cars. Did...and after 30 minutes (first saying there were no cars) they found a small car. Incidentally, had tried to call ahead each time but the main office didn't know the local car situation and no one answered the phone at the local office. Local office told me that they don't have anyone available to answer the phone. This isn't a problem that can be solved without people driving all the way to the airport to find out if there are cars available?Reviewed 2020 Feb 16
review fromkayak
4.0
Cons:The pickup time a d experience was awful.Reviewed 2021 Jun 14
review fromkayak
2.0
Cons:They left me stranded without a car!Reviewed 2019 May 31
review fromkayak
10.0
StaffPros:The gentleman at the Sarasota airport counter was very polite and accommodating! He did a great job getting me in and out of the rental process. Highly recommend Payless for weekly rentals. Car was clean and in great shape.Reviewed 2016 Mar 26
review fromkayak
8.4
Leave the car where?Cons:The drop off area for Payless is VERY poorly marked. SRQ is my airport, and I missed the parking area.Reviewed 2018 Mar 30
review fromkayak
6.8
Pros:No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.Cons:No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.Reviewed 2019 Oct 14
review fromkayak

Where can I find Payless car rentals in Sarasota?

6000 Airport Circle, Payless car rentals

Address

6000 Airport Circle

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 941 749 2900

Good to know

Most popular location

6000 Airport Circle

Most popular car type

Mini

Top tips for renting a car from Payless in Sarasota

  • Mini rental cars from Payless in Sarasota are around 31% cheaper than other car types, on average

FAQs about renting a car from Payless in Sarasota

  • Mini (Fiat 500 or similar) is the most frequently booked rental car type from Payless in Sarasota.

  • Payless has 1 rental location in Sarasota. Take a look at our Payless rental location map to find the best rental cars near you.

  • Yes

  • Yes