Cons: Do not be late! This store closes at 5:00PM. Our daily rental rate increased dramatically when we picked up the next morning.
Pros: The staff member at the pickup was rude in trying to sell additional collision insurance which was unnecessary as my credit card includes such coverage. He was condescending and aggressive.
Cons: After speaking with rental agency customer support for over 45 minutes, no one could tell me what the cost would be to drop the car off early at a different location. They advised me to drop the vehicle and that they would waive any fees if they were charged. No invoice has been received in over 48 hours since dropping off the vehicle.
Pros: The check out process was quick and easy at the airport terminal. Car was comfortable.
Cons: It took over an hour to pickup rental even though I had already done all paperwork and just needed to pickup vehicle. There was a lot of chaos, 2 people doing rentals and only 4 people in front of me. They were struggling with order, cleaning and checkout process. Won’t rent from that location again.
Pros: Staff very friendly and helpful
Cons: The car was just returned when I picked it up. So they did not have a chance to wash it. I would have waited for them to wash it.
Pros: Staff was great. Drop off was a breeze.
Cons: Not one thing!
Cons: Really not a problem with enterprise but when I rented I was under the impression pickup was at the airport not downtown and would have to Uber to get there. With delays in our flight we were not going to be able to make it there by closing causing us to change our rental to the airport costing us a lot more and being very inconvenient. Much better communication is needed.
Pros: As concerns of the corona virus outbreak grew while vacationing in Florida we decided to drive back to Chicago instead of getting on our return flight. We were so impressed with the Enterprise staff in Sarasota. They were so pleasant and upbeat - and with the extra fees being waived for one way drop - our drive home, although long, was very comfortable.
Thank you Enterprise for easing our anxiety of getting back home during a very difficult time!
Pros: The staff was awesome. Answered All my questions.
Cons: I was not happy with the quality of the car. Low tire pressure light came on numerous times. Also the car would pull to the left, even with the tires aired up properly.
Cons: We reserved a standard SUV and recharge received a compact SUV. Then found out they don't differentiate between the 2 sizes.
Pros: It was fast, friendly and painless. In and out.
Cons: They could have drove me to Orlando. That's a joke!
Pros: Both the woman who signed us out and the man who signed us in were personable, friendly and efficient.
Cons: I can't think of anything.
Pros: Normally don’t do reviews but I had to today. Hands down the best and only place I go to rent for both personal and business. I had a great experience and even got offered a drop-off ride. Definitely recommend with their lower prices compared to other competitors.
Cons: I am super satisfied with the customer service and with the rental. The person who helped me, Ryan was super informative. I would not rent from another location from now on. The place was clean and neat and the selection of cars was amazing.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Enterprise in Sarasota.
Enterprise has 5 rental locations in Sarasota. Take a look at our Enterprise rental location map to find the best rental cars near you.