Pros: The car they rented to me.
Cons: The car was smoked in and pretty dirty overall. I ended up using a bunch of disinfecting cloths to clean the car.
Pros: Absolutely nothing.
Cons: Avis took my reservation through Kayak but did not actually reserve a car to fulfill it. As Seinfeld once noted, anyone can just take reservations but it is the holding part that seems so difficult for Avis. I had to change my plans and rent from another company. Thanks Kayak! Thanks Avis! Great job!
Pros: Nothing, got a call on the day of pickup to say no cars available!! Avis Recommended I not Avis phone other branches to check for availability! Unbelievable!! Nothing was available! So I had to book a car from a competitor at 3x the rate
Cons: Simple honoring of my reservation. I will be asking corporate for an explanation
Cons: If I was informed of business hours prior to taking the vehicle. I missed my flight and had to purchase 5 new tickets for my family. I drove 30 mins one to return the car only to find out the location was closed for the day. I drove 30 mins back to drop the car off at the airport, which was really hard to do. After that I had to take the shuttle to the airport only to find out my flight had just finished boarding. There I had to purchase new tickets for my family.
Pros: Yes the staff was cordial helpful and friendly
Cons: The rate was expensive $100 a day for a car rental is atrocious
Pros: Agency in Dallas was shorthanded so there was a wait. Agents at pick-up and drop off were friendly and practiced safety precautions.
Cons: Better staffing.
Pros: long line at pickup, long wait.
dropoff was SUPER easy and excellent.
Cons: The car was smoked in. HEAVILY. It was too late at night to deal with but had to wash all my clothes immediately on arriving destination. rental employees should be charging HIGH penalties for smokers. I had to take a shower and the smell was still stuck in my nose for a long time.
Pros: Easy pick up and drop off.
Cons: Do not give me a 12-passenger van when I request a mid-sized sedan.
Pros: The pickup service was excellent and friendly despite heavy rain and a large line.
Pros: New cars, fast pickup and drop off.
Cons: Service engine light was on when I got the car, then experienced a tire blowout in the middle of nowhere, after changing the tire in the 100 degree heat and driving 2 hours to the closest Avis to exchange car(getting a tow truck would have taken longer), they charged me for not filling up the tank.
Pros: The check attendant went above and beyond to have the car delivered to the front door for me
Cons: The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the office
Pros: There were not available cars
Cons: If there are no available cars, kayak should not allow customers to make a reservation. I ended up using uber...
Premium (RAM Pickup or similar) is the most frequently booked rental car type from Avis in Dallas.
Avis has 7 rental locations in Dallas. Take a look at our Avis rental location map to find the best rental cars near you.