Pros: Easy pickup and drop. Choice of vehicle
Cons: Nothing but cheaper is always better. Thanks
Pros: Nice selection, brand new vehicle
Cons: Drop off signage was confusing, use National address in GPS for easy drop off.
Pros: Staff was great and helpful
Cons: Nothing, it was perfect
Pros: The offer to move to a better class car, since car I had requested was not available.
Cons: When given car that was offered, did not reduce price to original quote.
Pros: Once away from the wait at the counter pick up was a breeze. In a covered parking garage. Just pick one and go.
Cons: 3 computers at the front and only one attendant despite the line.
Cons: The cars
Changing the car was a project
Pros: Drop off and pick up was easy. The guy brought the vehicle to us since it was the end of the day.
Cons: We booked a full size SUV but unfortunately they had to switch to a Van. We took the van but the van's seats were crooked. We drove half way and tried to switch the vehicles but anywhere we went they showed least interest in helping us.
Pros: Drop off was quick
Cons: They were understaffed during pick up.
Cleanliness and Fuel
Pros: Loved the selection of vehicles available.
Cons: I felt cheated cause fuel was not completely filled. By the time I approached South DFW Exit, gauge dropped below Full. After I refilled the tank it took over 60-65 miles for due gauge to be at the same level. Car on the lot was not properly clean.
good customer service
Pros: They let me pick up the car an hour early.
Ok BUIT Could Have been BETTER or GREAT!!
Pros: The Shuttle Van was the 15 seat we needed and Little extra space. Good on Fuel as well.
Cons: The Insurance needed to cover the 15 Passenger Van was not enough to cover so i had to get additional Coverage$$$ Also there was a Safety issue with one of the seats did not have a belt buckle locking clip? Was missing so that had caused some discomfort to couple of passengers due to Sharp edges had caused some cuts and small lacerations on 3 passengers.
National saved our day!
Pros: We had booked with Payless, VERY horrible service. And then desperately needed two large vehicles. Malik was so nice he immediately took us out to show us what they had available, offered great prices, and wrapped up our reservation quickly. Thank you SO much Malik!!
Premium (RAM Pickup or similar) is the most frequently booked rental car type from National in Dallas.
National has 2 rental locations in Dallas. Take a look at our National rental location map to find the best rental cars near you.