Pros: The staff at Love Field was very nice and they were efficient. That is where the positive comments end.
Cons: We were given a 12 person van which had not been vacuumed, nor washed, nor did it have windshield wiper fluid and the wiper blades were also very poor creating a hazard while driving in the rain. The drop-off was quick, I told the person receiving the cars at Hobby about our issues and he only offered a "sorry".
Pros: Very helpful staff, clean, well running vehicle, quick pickup process.
Cons: A bit pricey, but considering we needed a ride in a hurry, we took it.
Cons: Nothing was on time and the over charged me by alot what my rate was
Pros: The return and checkout was very quick and easy.
Cons: The pickup process was very long. We had to wait about 30 minutes to reach the car rental desk and finally pick up the car. Additionally, I was given a car that smelled like cigarettes.
Pros: Car was good on gas.
Cons: The staff was not helpful at all. Vynisha was the customer service rep and she added additional fees without ever asking me anything. She assumed I was paying with a debit card and added fees for that when I gave her an American Express. She assumed I wanted insurance and added fees for that. I had to ask her multiple times to fix the cost. She also assured me I was getting an SUV, which I reserved, to only receive a Nissan Altima that wasn’t even cleaned. There were marker writings throughout the vehicle & a broken overhead light. I could see the instructions for the cleaning crew on the roof of the car because it was never cleaned.
Pros: I had a terrible experience with is company and will never use them again. It made our trip start off on a the wrong foot. The price I was given was off by about 500 dollars leaving us scramble to move money around.
Pros: drop off was very good and easy
Cons: Should have clean/wash the car before they bring it back to the lot
Pros: Easy drop off
Cons: The vehicle could have been better it had 60000 miles on it not a $650 weekly rental, vehicle was dirty, seats were stained going back to Hertz
Pros: Turning in the car.
Cons: The clerk who checked me in was not very helpful & the car was filthy & reeked of cigarette smoke.
Pros: Very helpful
Cons: The car wasn’t cleaned and we could barely see out of the windows. However Texas did have really bad weather at that time so it’s understandable.
Premium (RAM Pickup or similar) is the most frequently booked rental car type from Budget in Dallas.
Budget has 7 rental locations in Dallas. Take a look at our Budget rental location map to find the best rental cars near you.