Cons: The name. There was alot of confusion from my managers whether i had rented an “airport van”.
“We’re going to pick up an airport van” “ whats the name of the place?” “Airport Van”
Excellent service though!!!
Pros: Not a thing.
Pros: Yes the staff was friendly. The off airport rental was not fun. We were dropped off at the rental place and they picked us up from the rental place. On our way back We had to uber from their facility.
Cons: If we knew it was off airport then we wouldnt go with them.
Pros: We could never get ahold of the company to get our rental. We would like a refund. No where was it mentioned that the company was closed on Sunday and that there would be no way to get ahold of them.
Cons: Letting the renters know when the company is closed and when it would days would be best to rent.
Cons: This rental company is off, off, off the DFW terminal property. Getting to their location was a complete mystery. The number to call for shuttle service did not work. I was never able to contact a live person, so I had to walk-up to the Budget counter at the real rental car center at DFW - and got the most amazing van on the spot for an incredible price.
Don’t go off-brand, even if you need a van.
Pros: Staff was nice. The van was pretty beat up. Took as long to note all the damage is it did to check out.
Cons: Better disclosure on the van or vehicle conditions in advance.
Pros: Staff friendly when I got there.
Cons: Notify people insurance companies treat as commercial vehicle and most wont cover. Be prepared to pay the additional cost for insurance.
Pros: Nice and helpful
Cons: No unlimited miles for locals.
Pros: Drop off was easy - we needed to drop at 6PM, which is after hours, so were able to use a different lot close to the airport that had a shuttle service.
Cons: Pickup instructions were inaccurate.The instructions said something to the effect of "call the rental company when you pick up your baggage". They should have been "Shuttle to the rental car center, then call for a 2nd shuttle to our location". Our group of 6 was not happy.
Cons: Wasn’t open
Pros: helpful and friendly staff. great value and service.
Cons: nothing. they drove me to my hotel and picked me up.
Premium (RAM Pickup or similar) is the most frequently booked rental car type from Airport Van in Dallas.
Airport Van has 1 rental location in Dallas. Take a look at our Airport Van rental location map to find the best rental cars near you.