Book Payless car rentals in Dallas

Reviews for Payless in Dallas

Recent reviews

Traveler rating

Wonderful

13

Very good

7

Good

1

Okay

15

Fair

1

Mediocre

0

Poor

30

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get the carsaid they would

car availableeven though

car was cleangreat price

6.0

Not sure if you have anything to do with the staffing at the rental company but they had poor service. Lines to long only two people working counter check in and out had at lease 10 people waintingReviewed 2023 Jun 15

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6.0

The wait to get a car was extremely long. Once we got the car, got the car seats and kids loaded wenheaded to the check out. We thought we were on our way, when we get to the drive out, we were told that we could not rent the vehicle because it had a recall. We then had to get another car, but the keys had to be found before we could unload the original car, our bags, kids and car seats. By the time we were done this process added another 30 or more minutes to or ability to drive out.Reviewed 2023 May 16

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4.0

The pick-up in Dallas was horrendous! The line was about 10-12 deep when we started standing in it. There was only one person at the desk and about 1.5 hours later we were able to pick up the car. There should have been at least 2 persons working the desk! Due to the delay in getting the car, we missed the family dinner that we were in Dallas to enjoy! I'll never rent another car without registering for a quick pick-up/fly through!Reviewed 2023 May 15

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6.0

Waited over an hour in line to pick up vehicle.Reviewed 2023 May 10

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10.0

It was really good experience No issues picking up the.car and no issues with the car. Over all great experienceReviewed 2023 Apr 24

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6.0

Con: Check in process was very slow; long line and only 3 employees. Car was uncomfortable to drive - not a good pick for a short person. Pro: Staff member I worked with was able to answer my questions effectively.Reviewed 2023 Apr 18

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4.0

Completely unaware of a 80.00 charge for returning a rental car early. The truck smelled like a wet dog inside and was so dirty. I will not ever return to this place again.Reviewed 2023 Apr 18

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2.0

Took my money. Assigned my car to wrong dates. I never received confirmation. I tried canceling to get my money back. No response. Terrible customer service lost trust in the use of internet services.Reviewed 2023 Mar 21

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10.0

no complaints. easy pick up and drop off..Reviewed 2023 Feb 22

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6.0

Arrived there and they didn't have the mid sized car I asked for. Then they told me they could get me a dirty car from the back. I had to take cause I was late getting on the roadReviewed 2023 Feb 15

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2.0

I left my drill and tools in the back of the car and they never called me back about my suppliesReviewed 2023 Jan 25

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2.0

Rental company didn’t give me a car with fictional reason.Reviewed 2022 Nov 06

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• What is the most popular rental car from Payless in Dallas?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Payless in Dallas.

• How many car rental locations does Payless have in Dallas?

  Payless has 2 rental locations in Dallas. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Dallas/Fort Worth airport (DFW)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Dallas/Fort Worth airport (DFW)?

  Yes