I picked up the 12 person van from the airport and right off the bat it had an awful urin smell i couldn't get out, it also had a horrible roach infestation, and to top it all off the steering was so bad the back row started to get nauseous. Great job budget 👏Reviewed 2022 Jul 26
review from
10.0
Everything was okayReviewed 2022 Jul 03
review from
10.0
I believe you need to inform your customers or new customers in advance that if they use a debit card there is a $300 deposit shock May when I went to rent my car no one informed me ahead of time of a $300 depositReviewed 2022 Jun 20
review from
10.0
Quick and efficientReviewed 2022 May 30
review from
8.0
I think the rental car xpanies take advantage of travelers under stressful conditions. The one bright spot was Deborah at the rental counter at the Punta Gorda Airport. She was very friendly and efficient. She made the whole Experience better.Reviewed 2022 May 03
review from
4.0
every tire was a different pressure Could not see out of front window, very dirty Pick up was not smooth Drop off was better but not smooth car had very little gas in it to startReviewed 2022 Apr 25
review from
8.0
Turing the in at ft Lauderdale airport was ok. They did not have a care for me punta so they me a van It had no navigation and the controls were not easy to understand.Reviewed 2022 Apr 10
review from
10.0
Easy pickup and drop off. Nice, reliable car. Definitely will use them again.Reviewed 2022 Mar 30
review from
2.0
The car was dirty and filthy inside out. More care needs to go into the cleaning of the vehicles especially during a pandemic. The windshield was cracked with a stone chip. We tried to bring the car back the next day for a cleaning or replacement and they did not have a large vehicle in stock. The wiped down the rear window that had some sticky finger prints on it. But left the sand and garbage that was in it including the prior persons rental agreements with his information on it. Customer service was very poor at this location. It was a very disappointing experience. My family and I will not be using them again. We will definitely be going with another provider.Reviewed 2022 Mar 29
review from
8.0
Pick up and drop off customer service was great. The only complaint was the price, it was kind of expensive.Reviewed 2022 Mar 29
review from
10.0
Both at the pickup and drop off was good experience. Counter person at pick up told us about “fast pass” while on toll roads.Reviewed 2022 Mar 18
review from
8.0
Everything was great except we blew a tire which was no fault of Budget. They were able to replace the vehicle right away. I will go back to Budget next trip.Reviewed 2022 Mar 16