Guest reviews
Overall rating
8.5
Excellent
Based on 74 reviews
Cleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
8.6
Value for money
8.0
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
20
8
3
0
2
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10.0
Pros: Yes
Cons: No suggestions
review from
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10.0
Pros: Yes especially at pickup the staff was super helpful
Cons: Nothing great value easy pickup and drop off
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8.0
Cons: I was charged 3 times the amount quoted for the week. Very dissatisfied.
review from
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2.0
Cons: We could not pick up the car because it was rented find my mother who provided her card at the time of rental reservation. We had to Uber home
review from
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7.2
Pros: Car was a little hard to find. Parking lot not well lit and space numbers hard to find/see.
Cons: More lighting needed, or mark up a map of the lot with the car location and hand out at the counter.
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10.0
Cons: Que pueda haber la opción de entregar din tener que ir a poner gasolina
review from
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10.0
Pros: Very friendly staff, contactless dropoff
review from
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10.0
Pros: Pick up and drop off a breeze. Staff friendly and efficient in handling the process
Cons: Nothing
review from
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10.0
Pros: Yes
review from
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6.8
Pros: Pick up was very fast and easy. The car was new.
Cons: The car was dirty inside, the left rear tire was parked on a curb, and the oil change and washer fluid lights were on at the time of pick up.
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5.2
Pros: Staff was fast and courteous.
Cons: Budget automated phone misunderstood my words and cancelled my reservation resulting in my being forced to pay 250$ more money for less suitable vehicle.
review from
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9.2
Pros: Staff was very friendly and fast
Cons: At least for them to vaccum the car before they rent it
review from
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