Guest reviews
Overall rating
8.3
Excellent
Based on 18 reviews
Cleanliness
8.5
Comfort
8.5
Pick-up/Drop-off
8.1
Value for money
8.0
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
3
3
0
0
1
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10.0
Pros: Everything was wonderful
Cons: Nothing. The car was more than expected, and everyone was professional...down to the lot attendant at ABE in the spring rain
review from
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9.6
Pros: Super easy and fast. Great prices.
review from
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10.0
Pros: Friendly, polite and efficient service
review from
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8.0
Naples Florida staff.
Pros: The Avis rep in the Naples Airport was super cheerful. She made my day.
review from
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7.2
Pros: Once I got inside, very fast and friendly dropoff
Cons: Waited outside for a while because there was no sign saying to go inside and no one there
review from
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2.0
Car reserved was not available
Cons: I called the morning before picking up to make sure the reservation was set and was told there were no problems. When I arrived, they did not have the car and suggested I rent from a competitor at a rate $500 more.
review from
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6.4
Felt pressured
Cons: I felt pressured by the salesperson to upgrade.
review from
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FAQs about renting a car from Avis in Punta Gorda
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