Book Dollar car rentals in Mexico City

Reviews for Dollar in Mexico City

Recent reviews

Traveler rating

Wonderful

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Okay

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Mediocre

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2.0

Pros:NothingCons:When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.Reviewed 2020 Jan 05

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3.2

Pros:no line.Cons:return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.Reviewed 2019 Mar 19

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2.0

Carless un MexicoPros:Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.Reviewed 2019 Jan 04

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3.6

2.5 hours to get a carPros:Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with meCons:They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issuesReviewed 2018 Apr 04

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2.0

Bed experience 3 time more money. I went euro rentals end rent therePros:For 3 times less then dollarCons:NoneReviewed 2018 Mar 04

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2.0

Cons:I will never use company againReviewed 2017 Nov 26

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2.0

The worst experience everCons:I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.Reviewed 2017 Jul 25

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4.8

Cancelled a lot different price when try to pick up the carPros:The online way to get a carCons:They try to charge $5000 for drop off in a different city not mentioned onlineReviewed 2017 Apr 15

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2.0

arrived with no car waiting for usPros:nothing.. we got there and were told nope zero cars availableCons:yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for thatReviewed 2017 Jan 09

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4.4

Held hostage by Car Rental agencyPros:Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.Reviewed 2016 Dec 31

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2.0

Cons:Rates were not what the really charged. Insurance charges made it much more expensive.Reviewed 2016 Dec 17

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2.0

Very bad when I arrived to Mexico City airport DolPros:Nothing just the worst experience finding a transportation at f my self!!!!Cons:I can believe it that happened!Reviewed 2016 Oct 23

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• What is the most popular rental car from Dollar in Mexico City?

  Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from Dollar in Mexico City.

• How many car rental locations does Dollar have in Mexico City?

  Dollar has 15 rental locations in Mexico City. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Benito Juarez airport (MEX)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Benito Juarez airport (MEX)?

  Yes