Book National car rentals in Mexico City

Mexico City, DF, Mexico
19 Aug — 26 Aug
Same drop-off
Mexico City, DF, Mexico
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
", with great efficiency."(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
"the I reserved wasn't available."(in 269 reviews)

Reviews for National in Mexico City

Overall Rating3.8 MediocreBased on 26 reviews
Cleanliness
4.4
Comfort
4.1
Overall
3.5
Pick-up/Drop-off
3.7
Value for money
3.3

Recent reviews

Traveler rating
1
0
5
13
0
Find reviews that mention:
10.0
Pros:Miguel and Diana were very friendly and hekofuyCons:Everything was superReviewed 2019 Aug 03
review fromkayak
4.0
Cons:They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never openedReviewed 2019 Apr 15
review fromkayak
2.0
No car available..despite reserving months in advancePros:Nothing..Cons:The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.Reviewed 2017 Nov 29
review fromkayak
2.0
Reservation canceled due to overbookingPros:NothingCons:They overbooked themselves and canceled my reservation.Reviewed 2017 Nov 21
review fromkayak
2.0
Pros:I didn't like itCons:The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.Reviewed 2017 Jul 18
review fromkayak
2.0
Reserved child seats weren't availablePros:Price was supposed to be greatCons:Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.Reviewed 2017 Jun 22
review fromkayak
2.0
Disappointing and deceptive practicesPros:NothingCons:When I arrived at the airport they did not except my reservation. The pricing provided online was different at the airport. The insurance was triple the amount of the car rental. The taxes as well or triple the amount of the exact car rental. When I receive the car it was scratched all over and was very dirty. I was told that I did not have to wash the car when it was returned and I was charged 600 pesos for the cleaning I was told that I would also be responsible for paying for the repair of the scratches that the car already had.Reviewed 2017 May 01
review fromkayak
4.4
Never get a car rental on line in MexicoPros:Easy to set on lineCons:Big different price when try to pick up the car in Mexico, $ 5000 mexican pesos just for dropping off the car in a different city, not specified onlineReviewed 2017 Apr 15
review fromkayak
2.0
Terrible agency.Pros:Nothing to like here! Awful.Cons:I had a confirmed reservation for the class of cars not even available at this location. I understand that the exact car model is not guaranteed, but if I reserve a car for 8 people weeks in advance of my arrival, then I expect to get a car model that can actually fit our entire party with all the luggage, as opposed to being offered a smaller car "at a better price". I literally had to scramble last minute, with my entire family waiting in the arrival hall of the airport and me walking from an agency to agency until I found one that has the car that can fit us all. NO, this is simply not acceptable, not for a reputable rental place and with a confirmed reservation!Reviewed 2017 Feb 28
review fromkayak
4.4
Rip Off!!! Use another car rental companyPros:The vehicle was clean.Cons:I had to purchase insurance even though I explain that my credit card covered rental cars. I ended up paying an extra $400 dollars on a insurance I didn't need. Also, on the day of the return the shuttle drop me off on gate # 7 and I had to walk to gate # 9(pretty far walk) becuase the driver claim the vehicle was to tall and wouldn't clear the overpass.Reviewed 2017 Feb 13
review fromkayak
2.0
Bait and switchCons:We reserved an economy car, but they didn't have one when we arrived. They offered us a bigger car -- at the higher price.Reviewed 2017 Jan 08
review fromkayak
2.0
Our confirmation was not acceptedPros:I liked how easy it was to book.Cons:Even though we had a confirmation number for our reservation that National Car rental branch we reserved it at didn't have it in their system and wouldn't honor our reservation. They first told us that had no cars for us. This was after we checkout of our hotel and had a taxi drop us off at the rental site expecting to get in our car. Later they told us they could get us a VW Passat but it was going to be 4x the price we booked so we said no thank you. It was very frustrating. When you receive a confirmation for a reservation you expect them to honor it. I will not be using this service again.Reviewed 2017 Jan 06
review fromkayak

Where can I find National car rentals in Mexico City?

Autopista Mexico-toluca #1235, National car rentals

Address

Autopista Mexico-toluca #1235

Hours

Wednesday09:00 - 18:00
Sunday09:00 - 18:00
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 55 5292 1166

Address

Ave Paseo De La Reforma No 231

Hours

Wednesday09:00 - 18:00
Sunday09:00 - 18:00
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 55 5703 2222

Address

International Airport

Hours

Wednesday00:00 - 23:59
Sunday00:00 - 23:59
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59

Phone

+52 55 5786 9026

Address

Parroquia 1056, Col Santa Cruz

Hours

Wednesday09:00 - 18:00
Sunday00:00 - 23:59
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 55 9183 7719

Address

Manuel Avila Camacho 1822

Hours

Wednesday09:00 - 18:00
Sunday09:00 - 18:00
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 55 5393 1441

Good to know

Most popular location

International Airport

Most popular car type

Economy

Top tips for renting a car from National in Mexico City

  • Economy rental cars from National in Mexico City are around 98% cheaper than other car types, on average

FAQs about renting a car from National in Mexico City