2.0
Not ONLY did they not have the car I booked, but they also didn't have ANY cars at all. Ruined a full day of work meetings and caused me and my team a lot of stress. I will NOT be using Thrifty or Kayak again. Extremely annoyed and upset with the service - will be recommending against both Thrifty and Kayak in the future. Thanks for nothing. Adam adam.milito@hellokoru.comReviewed 2022 Oct 04
review from![kayak]()
2.0
There was no car available for delivery.Reviewed 2022 Jan 02
review from![kayak]()
2.0
Pros:Noting at allCons:Be able to contact them and find the place.Reviewed 2021 Jun 03
review from![momondo-kyk-wl]()
4.0
Pros:Car was clean and relatively new.Cons:Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.Reviewed 2021 Feb 25
review from![kayak]()
5.2
Pros:Clean and new carCons:Quicker pick up and drop off Cheaper insurance optionsReviewed 2020 Mar 21
review from![kayak]()
5.2
Pros:The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.Cons:When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.Reviewed 2019 Jan 09
review from![kayak]()
2.0
There were no carsPros:NothingCons:I was not notified and my time wastedReviewed 2018 Dec 31
review from![kayak]()
2.0
No cars availableCons:They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.Reviewed 2018 Dec 29
review from![kayak]()
6.8
A very used car at a high pricePros:Pickup and drop off were easy. Car fit our group. Decent gas mileage.Cons:Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.Reviewed 2018 Nov 05
review from![kayak]()
2.0
Cons:They didn’t have a car for usReviewed 2018 Mar 05
review from![kayak]()
3.6
the dos ñor honor de reservationPros:the car da a hice the drop of as a fastCons:the dos ñor honor the reservacion, usted ir a suv they gave us a car and the quote da a more than doble the price on the smaller unit te claime that prices on your web site are just get clients but there real prices are registred when you get to tjr counterReviewed 2018 Feb 26
review from![kayak]()
2.0
Hidden insurance that they forced us to buy and said was mandatoryPros:NothingCons:Thought we were getting a great deal. But they forced use to pay a very expensive third party insurance that my credit card insurance or personal auto insurance would not cover. Ended up costing me an arm and a leg. Beware!!Reviewed 2018 Feb 05
review from![kayak]()