Book Hertz car rentals in Mexico City

Reviews for Hertz in Mexico City

Recent reviews

Traveler rating

Wonderful

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2.0

Cons:The price I thought I was paying and the price at the counter was triple. Why can’t the website be clear regarding cost?Reviewed 2021 Apr 04

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5.2

Cons:No car was available even with my reservationReviewed 2020 Jan 03

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2.0

Would not honor rental cost - poor serviceCons:We arrived within the 2 hour pickup window clearly stated on the customer rental agreement. However, both the sales rep (and the manager) would not recognize our rate and were pushing us to pay $240 more for the 1 day rental. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." As a global brand, we expected Hertz to maintain it's quality - no matter its location. We were hoping to avoid such bad experiences like this by going with your company. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time).Reviewed 2017 Jan 07

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5.6

False advertisingPros:The car was ok.Cons:Hertz staff are quite unprofessional, disrespectful and uninformed. Besides charging me almost twice as much due to out-of-the-blue fees (including "hotel fees," and a supposed sales tax of 64%, which was further taxed at the end), when I requested to talk with the manager, the sales person said he was needed at some other location, which was evidently false as I could confirm when I said I could wait. The manager refused to talk with us, notwithstanding the fact that he was there the whole time. By the time we left having paid an excess of 40 dollars, the office was crowded with upset customers who Hertz staff were ignoring.Reviewed 2017 Jan 02

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2.0

No reservation found in their systemPros:They didn't find my reservation and wanted to charge me some Absurd amount per day for the rental so I went to another company.Cons:They were not able to find my reservation. So I used another company with better rates.Reviewed 2016 Sep 06

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• What is the most popular rental car from Hertz in Mexico City?

  Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from Hertz in Mexico City.

• How many car rental locations does Hertz have in Mexico City?

  Hertz has 13 rental locations in Mexico City. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Benito Juarez airport (MEX)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Benito Juarez airport (MEX)?

  Yes