Top tips for renting a car from Enterprise Rent-A-Car in Richmond
If you are looking for a wide variety of rental vehicle options in Virginia's capital city, check out Enterprise Rent-A-Car car rentals in Richmond. Richmond Enterprise agencies offer economy and compact cars, which will be convenient, making gas more affordable, if you are traveling to explore the surrounding area, with Washington, Virginia Beach, Norfolk, and national forests within a 2-hour drive. If you want to arrive in style at business meetings or social events, you can opt for luxury and premium vehicles. Whether you require a smaller car or a larger vehicle, Enterprise Rent-A-Car car rentals in Richmond have got you covered.
When you choose Enterprise Rent-A-Car car rentals in Richmond, consider signing up for the Enterprise Plus rewards program if you are not already a member. Signing up is free, and even on your very first rental as a member, you can enjoy benefits that may include expedited members-only check-in and a members-only phone number that provides expedited service. The reward points you accrue as an Enterprise Plus member don't expire as long as you rent from Enterprise at least once every 3 years. The more you rent, the more points you earn, and these points can add up in order to get you free add-ons or a free rental day or two.
At Enterprise Rent-A-Car car rentals in Richmond, you can enjoy the flexibility of a free cancellation policy. Enterprise understands that plans can change, so, if you have not prepaid for your vehicle, you can cancel your reservation with no fee if you cancel before the time you were supposed to pick up your vehicle. On the other end of the spectrum, if, while you are within your rental period, you decide you’d like to keep your rental longer, contact the Richmond Enterprise agency where you picked up the vehicle in order to arrange this.
You are in good hands with Enterprise Rent-A-Car agencies in Richmond because these agencies receive high customer ratings for the service and vehicles they provide. Customers enjoy both the ease of pickup and drop off as well as the comfort of the vehicles, noting the cleanliness of the vehicles and the good value they receive for their money. You can also enjoy friendly and helpful customer service when you arrive at the Richmond agency to collect your rental vehicle.
Economy rental cars from Enterprise Rent-A-Car in Richmond are around 45% cheaper than other car types, on average.
FAQs about renting a car from Enterprise Rent-A-Car in Richmond
Can I drop off my Richmond Enterprise vehicle rental at another location?
Yes. When you make your reservation through KAYAK for your Richmond Enterprise car rental, you can choose to drop off your vehicle at a different location, such as New York City or Los Angeles. Often, the drop-off location in a different city will be at an airport agency location. When you need a one-way rental, make sure you make your reservation as far in advance as you can in order to allow yourself more selection.
What are some of the best Enterprise pickup locations in Richmond?
While the Richmond International Airport (RIC) Enterprise location is extremely popular, you can also find a number of Enterprise rental locations within the city itself. The Enterprise at 207 East Main Street is located in the heart of downtown Richmond, a location convenient for tourists and business travelers alike. You can also find a number of Richmond Enterprise agency locations situated along West Broad Street, a main road coursing through Richmond. In southwestern Richmond, you can also find and Enterprise Rent-A-Car agency along the Midlothian Turnpike.
Where can I park my Enterprise car rental in Richmond Virginia?
Richmond Virginia boasts 20 public parking lots and garages as well as over 2,500 metered parking spaces on the streets. To pay for parking, you can use cash, coins, or credit cards at pay stations or use the Passport Mobile Parking app. Parking time limits range from 15 minutes to 3 hours, so check posted signs to help avoid getting a ticket. Metered spaces in Richmond tend to cost about $2 an hour.
What is the most popular rental car from Enterprise Rent-A-Car in Richmond?
Intermediate (Toyota Camry or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Richmond.
How many car rental locations does Enterprise Rent-A-Car have in Richmond?
Does Enterprise Rent-A-Car have a car rental location at the airport: Byrd Intl airport (RIC)?
Yes
Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?
Yes
Reviews for Enterprise Rent-A-Car in Richmond
Pros
"The !"(in 3572 reviews)
" was friendly and helpful."(in 3572 reviews)
"The off was easy and efficient."(in 2248 reviews)
Cons
"This would not happen at this !"(in 990 reviews)
"The reeked of air freshener."(in 4134 reviews)
"Wasn’t allowed to rent because I have a NC drivers license."(in 4134 reviews)
Overall Rating7.2 GoodBased on 52 reviews
Cleanliness
6.9
Comfort
7.3
Overall
7.3
Pick-up/Drop-off
7.1
Value for money
6.8
Recent reviews
Traveler rating
18
3
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3
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13
Find reviews that mention:
2.0
Despite having a reservation, they had no car for us. We were forced to pay considerably more at a competitor.Reviewed 2025 Apr 10
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2.0
They couldn’t accommodate a rental even with a confirmation number because it was booked less than two hours before pick up timeReviewed 2025 Feb 01
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6.0
After researching the cars available at multiple locations, I selected this place specifically because of the car that they said was available, which I reserved. When I got there, they told me that car was not available but that they would put me in a smaller car for the same price. There was a car available there that was one class larger than the car I had selected but they told me that would be more expensive however they would be happy to charge me the difference. The staff was nice but I left feeling unsatisfied. I think, since it was the fault of the company that my selected car (and car class) was not available they should have offered the next class up for no additional charge. They told me this was not possible. This was definitely a missed customer service opportunity, possibly by the company and not necessarily the staff since they told me it just couldn't be done. Again the staff was very nice but I left feeling unsatisfied and disappointed.Reviewed 2024 Nov 18
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10.0
I liked the vehicle I was assigned which was a short bed crew cab pick-up truck. What i really wanted was a standard cab with at least a 6 foot bed. There were none available.Reviewed 2024 Oct 28
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2.0
Awful. Made the reservation, yet they said they were not honoring Reservations made in the prior a couple of days. It was like a Seinfeld episode.Reviewed 2024 Oct 28
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10.0
Enterprise did great with customer service, a short line to wait, the car provided was better than what I reserved. This experience makes it much easier to choose Enterprise next timeReviewed 2024 Oct 01
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2.0
I booked my vehicle to be picked up at the Richmond VA airport. Upon arrival at the counter I was informed that they didn’t have any cars available and that my reservation was kicked over to an enterprise office 25 minutes away. I then had to take a $40 Uber ride with my wife, 3 young kids, and 78 year old Aunt to the other office to pick the rental car up. I asked if I could return the van to the airport so I wouldn’t have to take another $40 Uber ride at 4:30AM on the day we were to return the car. I was originally told that would be fine, and then when double checking with the enterprise employee on that before driving away she then informed me that if I were to do that I would’ve be charged a $50 fee for not returning it to the same place. The van we rented didn’t look like it had been washed on the outside at all, and the inside looked like it had been quickly vacuumed by an employee with no interest in making sure the vehicle was actually clean. There was also a book in the glove compartment from the previous renter which indicated that they didn’t really go through the van before renting it to us. I called enterprise the day before we needed to return the car to get clarity on if I would be charged a fee or not. The person on the phone told me that there might be a fee, but that the office I rented the car from would call me that day to give me the details. I never heard from the office I picked the van up from and was left with the choice of return the car to an office that wouldn’t be open the next morning at 4:30 and then take a $40 Uber to the airport, or just drive to the airport and maybe be charged an extra $50. We dropped the van off at the airport (which was a very quick and easy process). I guess I will have to wait and see if I get charged an extra $50 or not. If so, I believe that should be refunded as well as the $40 Uber ride I head to take on the front end. If Enterprise is at all interested in customer satisfaction and retention, refunding me some of the original cost of the rental would be a great move in that direction and I would then be more than happy to rent with them againReviewed 2024 Sept 24
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10.0
It was the smoothest car rental experience I ever had. Thank you all so much!Reviewed 2024 Sept 09
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8.0
The vehicle was brought to me wet which created water stains while driving. Very inconvenient and potentially dangerous. Overall, satisfied and I would rent from enterprise again.Reviewed 2024 Jul 02
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2.0
Took my money and they didn’t have a vehicle for me to even rent. Rip offReviewed 2024 Apr 06
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10.0
How was extremely attentive and had the best attitude. Would recommend over and over again.Reviewed 2024 Apr 05
review from
10.0
perhaps a lower rate. But that's wishful thinking.Reviewed 2024 Apr 04
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