Cons: A car available at the reserved time.
Pros: Fun car. Great experience and easy process
Pros: They were closed, like out of business.
Cons: Using a company that was in business.
Pros: The woman at the car pick up window was very friendly and helpful
Cons: Have a car. Any car. Lost a day of travel trying to find a vehicle from another agency. Will never consider Payless again.
Pros: The staff was friendly.
Cons: The car had bugs that bit us. The price charged was $35 more that the price on the reservation.
Pros: Easy pick up and even easier drop off
Pros: drop off was fine
Cons: Saw an over charging me $450 on my 2 day rental without a reason
Cons: Everything was perfect
Pros: The pickup and drop-off experiences were both great; there were no problems with the vehicle, timing, or otherwise.
Cons: Something that could have been better was the communication with the desk from off-site. After receiving word of a flight delay, we were unable to get an answer on the phone from the desk at the airport rental counter.
Pros: Would like to discuss what happened at the counter when I picked up the vehicle
Cons: At rental counter I was told that my drop off location was permanently closed. The agent switched me to a Budget car.
Payless has 1 rental location in Richmond. Take a look at our Payless rental location map to find the best rental cars near you.