Book Hertz car rentals in Richmond

Richmond, VA, United States
25 Aug — 1 Sep
Same drop-off
Richmond, VA, United States
Thu 25.08
Noon
Thu 01.09
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Richmond

Overall Rating6.9 GoodBased on 110 reviews
Cleanliness
7.1
Comfort
7.0
Overall
6.7
Pick-up/Drop-off
6.9
Value for money
7.0

Recent reviews

Traveler rating
33
7
10
18
0
Find reviews that mention:
10.0
The off site airport pricing was half the cost. I ubered over to the off site location and still saved money.Reviewed 2022 Jun 11
review fromkayak
6.0
Misinformation with the agent at the car rentals. Then I was charged for 44.00 for insurance and it was refunded.Reviewed 2022 Apr 15
review fromkayak
4.0
The key fob battery didn’t work. It was hard to lock and unlock doors and once I couldn’t start the car. I was afraid to go to a store because I was concerned I wouldn’t be able to unlock the car if I locked it. There were no key holes in the doors. They wouldn’t bring me a replacement battery. They were friendly. Car smelled like marijuana and that didn’t get better.Reviewed 2021 Dec 30
review fromkayak
2.0
Getting in touch with customer service is almost impossible. When you call the Richmond location the phone just rings and rings but nobody answers.Reviewed 2021 Oct 26
review fromkayak
10.0
N/AReviewed 2021 Sep 14
review fromkayak
10.0
The van was perfect. Very good price, Hertz let me change my dates several times without any issuesReviewed 2021 Aug 24
review fromkayak
10.0
Cons:Nothing. This was a great experience. The gentleman that helped me out was very professional and patient. I highly recommend this location.Reviewed 2021 Jun 22
review fromkayak
2.0
Pros:I made the reso with 48.00 rate, I released I made a mistake seconds after I made it. I called and switched the location, I was told on the phone I would not be charged a new rate. I have the call transcripts, date, time and person. I get to richmond and yep you charged me the higher rate. I am not happy and I am letting American Express deal with it. I do not have time to be ripped off by companies.Cons:I made the reso with 48.00 rate, I released I made a mistake seconds after I made it. I called and switched the location, I was told on the phone I would not be charged a new rate. I have the call transcripts, date, time and person. I get to richmond and yep you charged me the higher rate. I am not happy and I am letting American Express deal with it. I do not have time to be ripped off by companies.Reviewed 2021 Apr 15
review fromkayak
4.0
Pros:That I was still able to get a vehicle.Cons:The car should have been prepared and ready to go by the time of reservation.Reviewed 2021 Feb 16
review fromkayak
8.0
Pros:Staff was friendly.Cons:I reserved a large SUV and called two days early to ensure the car would be ready and move the pick-up and return a few hours early. When I arrived they did not have a large SUV and offered a Suburban. I was okay with that but they said there would be an additional charge, and I would need to bring it back a day early or pay a fee. Surprises at pick-up usually aren't good.Reviewed 2021 Feb 05
review fromkayak
10.0
Cons:All was greatReviewed 2021 Jan 20
review fromkayak
8.0
Pros:Staff was courteous. Car exterior was not clean upon pickup. Car was cleaned & taken through a car wash at our request.Reviewed 2020 Nov 11
review fromkayak

Where can I find Hertz car rentals in Richmond?

8021 West Broad St, Hertz car rentals

Address

8021 West Broad St

Hours

Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 804 270 3436

Address

4112 West Broad Street

Hours

Tuesday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 804 355 3840

Address

1 Richard E Byrd Terminal Dr

Hours

Sunday07:00 - 23:00
Saturday07:00 - 23:00
Tuesday07:00 - 23:00
Friday07:00 - 23:00
Wednesday07:00 - 23:00
Monday07:00 - 23:00
Thursday07:00 - 23:00

Phone

+1 804 222 7228

Good to know

Most popular location

1 Richard E Byrd Terminal Dr

Most popular car type

Intermediate

Top tips for renting a car from Hertz in Richmond

  • Intermediate rental cars from Hertz in Richmond are around -14% cheaper than other car types, on average

FAQs about renting a car from Hertz in Richmond