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New York hotels near Chelsea Market
Search hundreds of travel sites at once for Chelsea Market hotels in New York
Compare vs. KAYAK
Best New York hotels near Chelsea Market
With a stay at Radio City Apartments, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 8.6 Excellent
Based on 4,593 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
10.0
Pros: The location was perfect and the price was affordable. The staff was very friendly, efficient, and knowledgeable. I will definitely stay here again.
Cons: At first, I did not like being unable to guarantee a nonsmoking room and was given a smoking room. However, even as picky as I am about that, I couldn't tell it was a smoking room or floor.
Excellent
8.3
Pros: location was amazing. staff was very friendly and helpful.
Cons: room smelled like cigarette smoke.
Excellent
10.0
Pros: Location was fantastic
Good
7.7
Pros: This hotel is conveniently located near Times Square and Broadway shows. I would definitely stay here again. Staff was friendly.
Cons: It is not as modern as some of the more exclusive hotels but worth the price as it is less expensive as most NYC hotels in the area.
Excellent
8.2
Pros: Right next to Times Square. Clean rooms. We stayed in an apartment style room (2 rooms and one sofa bed).
Cons: The mattress of sofa was extremely old and useless. The person who was supposed to sleep on it ended up sleeping with somebody else’s bed
Located in Midtown, this hotel is within a 10-minute walk of American Lyric Theater, Madame Tussauds Wax Museum and Times Square. Broadway and New York Times Building are also within 10 minutes. Times Sq. - 42 St. Station is 8 minutes by foot and 42 St. - Bryant Pk. Station is 11 minutes.
Overall 8.5 Excellent
Based on 15,792 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
8.0
Cons: My stay was prepaid. However, at check-in, I was charged another $50 for "property use fee" :-( . Other than that, the hotel met my expectations and staff was nice. I would stay again :-)
Excellent
9.1
Excellent
10.0
Mediocre
2.0
Cons: The hotel was not opened for business yet and i needed to find othe accomodations last minute.
Good
7.4
Pros: Great price for a room in Times Square. Nice room with basic amenities. The Polynesian was great to have in house.
Cons: Noise in morning is a thing. Had street noise and noise from apartment next door
Excellent
10.0
Pros: Great location and very friendly staff!
Excellent
10.0
Excellent
10.0
Cons: Super recomendado
Mediocre
2.0
Cons: The hotel never received a certificate of occupancy and couldn't open on time. When I booked this room over 30 days in advance, they never once mentioned that they weren't already open.
Excellent
8.8
Pros: Very clean with most amenities, location was great
Cons: Check-in/Check-Out Lobby space is tight and crowded
Excellent
10.0
Pros: Second time staying in this Hotel. It has a great location and provides me with all the essentials during my stay. I like their minimalist style and the rooms are very comfortable and well designed. Also the price is very competitive.
Hotel Riu Plaza New York Times Square is in the heart of New York, within a 5-minute walk of Times Square and Broadway. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.5 Excellent
Based on 5,275 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Excellent
10.0
Pros: Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York!
Cons: The only issue that ever came up was the shower would leak a bit into the hallway floor.
Excellent
10.0
Pros: Room was really nice. Great view and location
Cons: Nothing
Good
7.7
Cons: The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room
Excellent
8.0
Good
6.5
Pros: The location was great for Broadway shows.
Cons: The rooms were minimalist, which is okay because you aren’t there much. However, the biggest problem we had was that our key demagnetized EVERY.SINGLE.DAY. We put it in different pockets, away from cell phones, we were very careful because it got SO ANNOYING to have to trek back to the desk from the 17th floor every time we went back to the room. Our subway cards didn’t demagnetize stored the same way. I stay in hotels frequently at all price points and have never had this consistent a problem with room access. By the end of the trip I thought I should just probably go wait in the front desk line every time I walked through the lobby just to avoid the trip back down.
Excellent
10.0
Okay
4.8
Pros: Great location.
Cons: Room was EXTREMELY small. Unclean (hairs in sink and on bathroom floor). Not even a small, single serve coffee machine in the room. All for $450 per night?
Excellent
8.0
Pros: The room size and lobby staff
Cons: Service on the room was not attempted until 5:20 p.m.
Excellent
8.2
Cons: Near Times Square, cleanliness and open room with large window...
Excellent
10.0
Pros: Full buffet breakfast saves money and time running out elsewhere. Location is perfect. Only a block from Times Square. A block from most broadway shows. Lots of restaurants close by and close to subway . Our flight was early and they gave us a room at 9:30am at no extra charge . We will definitiley stay there again.
Excellent
8.0
Okay
5.9
Located in Midtown, this boutique hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. 33 St. Station (Park Av. S) is only a 4-minute walk and 28 St. Station (Park Av. S) is 5 minutes.
Overall 8.4 Excellent
Based on 2,862 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
8.5
Pros: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.
Cons: The HVAC system was loud. I did not sleep well the first night because of it. The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage. The elevators were slow. At times there was a line to get on the elevator on main level.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.
Excellent
10.0
Pros: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff
Cons: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.
Excellent
10.0
Pros: Bed was super comfortable
Cons: Long waits for the elevator
Excellent
10.0
Located in Midtown, this hotel is within a 10-minute walk of Macy's, Times Square and 5th Avenue. Madame Tussauds Wax Museum and Madison Square Garden are also within 10 minutes. 34 St. - Penn Station (Fashion Av.) and Times Sq. - 42 St. Station are within a 5-minute walk.
Overall 8.3 Excellent
Based on 11,612 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Excellent
10.0
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Cons: Loved everything
Excellent
10.0
Excellent
8.8
Cons: Noise!
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Excellent
9.7
Excellent
10.0
Pros: Sheet as comforter. Body wash shampoo pump in shower! Cell phone shelf and outlets to charge underneath on wall by bed
Excellent
10.0
Pros: Very reasonably prices for the time I stayed and extremely cozy! The bar on the 2nd floor is a great place to unwind and the staff was super friendly.
Cons: N/A
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered. Check-in process is a nightmare. No closet in the rooms. Not good for business trips.
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: Loved the atmosphere and overall environment.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
Good
6.0
Pros: Rooms were clean, shower was great, restaurant was excellent
Cons: staff didn't want to help with anything, on the 15th floor and could still hear the music from the bar from the 2nd floor at 1am
Excellent
8.0
Okay
4.2
Excellent
8.0
Pros: Location
Cons: Luggage storage
Excellent
10.0
Located in Manhattan, this boutique hotel is within 1 mi (2 km) of New York University, One World Trade Center and National September 11 Memorial. Federal Reserve Bank of New York is 1.3 mi (2.2 km) away. Canal St. Station (Varick St.) is only a 2-minute walk and Canal St. Station (W. Broadway) is 6 minutes.
Overall 8.3 Excellent
Based on 3,536 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: The Ambiance was beautiful and the staff
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
9.7
Pros: Like location and staff are so accommodating.
Okay
4.5
Pros: Everything their staff
Cons: We need courtesy water bottles
Excellent
9.4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
Excellent
9.7
Excellent
9.1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Good
6.0
Excellent
9.7
Excellent
8.0
Excellent
9.4
Excellent
8.2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
Excellent
8.2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.
With a stay at The Standard High Line, you'll be centrally located in New York, within a 5-minute walk of The High Line Park and Whitney Museum of American Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Overall 8.3 Excellent
Based on 2,943 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Good
7.1
Excellent
10.0
Pros: Super comfortable bed, awesome views, helpful staff, great location.
Cons: Bluetooth speaker wasn't working when we arrived but the staff replaced it pretty much immediately. Thanks for that!
Excellent
8.6
Pros: The rooftop was amazing !
Cons: Was confused about the hotel facilities and how to gain access to the terrace - more info at checkin would be good
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.4
Pros: Cannot beats the location! It’s very high in NYC Hot zones!
Cons: The Standard Highline review TOILET PAPER! Worst toilet paper ever!!! BRING YOUR OWN!! SERIOUSLY!!!!!! It’s like Cold War East Germany Military-grade issued!!! Single ply you can almost see through!!! If you’re not careful, you might sand off your butt or get a bad paper cut! Really for almost $400/night to have such crappy toilet paper???!!!??? (Pun intended!) Really BRING YOUR OWN TP!!! Otherwise everything was quite nice - especially the views from the room!!!
Excellent
8.2
Pros: Stayed for conference and anniversary. Asked 3 days ahead to have flowers delivered to room. Never happened. Asked day of and they would have concierge reach out to me. Never happened. Restaurant. Was outstanding. Top floor was a bunch of nobodies acting quite pretentious.
Excellent
8.0
Pros: The bed was OK. A bit squeaky. The hotel has a cool vibe
Cons: The rooms are small. Bed squeaky.
Okay
4.0
Pros: Friendly front desk staff.
Cons: $34 resort fee includes WiFi, which nearly always means they'll just take any separate WiFi charge off the bill when you leave. Not here! $19.99 daily upcharge for "fast" WiFi, and no warning whatsoever, not even when you check out, unless you ask. They took some but not all WiFi charges off. But hey, if you don't need fast WiFi or don't mind paying $54 per day for it, the hotel is great.
Good
6.0
Pros: Bed was comfortable. Room was small but adequate. Nice views
Cons: Night stands are sloped. Meaning drinks don't stay put. Tiny bathroom. Almost claustrophobic. Stingy with soap and lotion- replace if shen you clean and don't make me call for some. Also don't close roof for renovations without telling people in advance.
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.2 Excellent
Based on 3,581 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
10.0
Mediocre
3.0
Cons: Limited toiletries and poor cleanest. Will not stay there again.
Excellent
10.0
Pros: The views
Cons: Nothing
Excellent
9.7
Excellent
9.4
Excellent
9.7
Excellent
10.0
Pros: Staff was very friendly -- they checked me in early and gave helpful directions. View from my room was great.
Cons: Wish the location was a bit closer to Times Square, but it's not too far...
Excellent
8.8
Pros: I liked the view of the New York skyline from my room. The hotel was very clean and nice.
Okay
4.3
Pros: The view and location. Had comfortable beds!
Cons: The filthy bathrooms!!! They had my reservations wrong! Supposed to have 2 double rooms! Didn't have them available !very upset and the desk clerk hid from me! Wasn't even compensated for not having my rooms! Told me that booking thru these places sometimes gets messed up! Not reliable! Very disappointed in how they handled the situation! Especially since it was 2:00 in the morning!
Excellent
8.0
Pros: the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful.
Cons: there were gnats in the shower and when we checked out and had to leave the bags at the desk the bellman took about 20 minutes to show up and help us.
Good
6.2
Pros: The small bar in the lobby. Friendly staff Good general location
Cons: Too expensive for outdated rooms especially bathroom. Internet connectivity could be better and included in the price.
Mediocre
3.0
Pros: I liked the fact the hotel was clean.
Cons: I did not like the fact that the staff at the UN was very unprofessional. Erica the front desk manger was short winded and unprofessional, and also Victor.
Mediocre
2.0
Pros: the kinds and the hospitality of the old men's who are as a bag carriers
Cons: Receptions staff and their behaviors with gusts who booked through third party. old rooms and furniture not as same as in the pictures in Kayak.
Good
6.6
Pros: Location and view were excellent.
Cons: The room we had in the East Tower was very dated. The bathroom was terrible!
Good
7.3
Pros: The layout of the room. The View.
Cons: Parking was expensive, significantly more than it would have been if I had parked myself. The staff was not necessarily rude, but not very congenial either.
Excellent
9.4
Pros: Clean, very friendly staff and comfortable accommodations.
Cons: Wall were thin, we could hear entire conversations going on at all times.
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Mediocre
3.0
Cons: Very poor quality furniture and fixtures....beds very uncomfortable and noisy....unpleasant smell in room expecially closet (did not hang clothes in closet because of the smell) Breakfast for two $84.00 (overpriced for quality) I stayed in this hotel for three nights and will not recommend this hotel to anyone. Maybe a two star hotel????
Excellent
10.0
Pros: The hotel is located across the street from the UN Headquarters, where I had a meeting. There are many reasonably priced and good restaurants nearby.
Good
6.8
Excellent
8.8
Excellent
8.2
Okay
4.5
Excellent
8.2
Good
7.7
Pros: Location -- close to UN where our meeting was held;
Cons: Small, crowded lobby; no bell boy service for luggage; only one courtesy phone in the lobby;
Excellent
9.1
Pros: Great staff loved the security dog in lubby
Cons: To get in shower was quote slippery and shower head in a weird place
Excellent
9.4
Pros: Room was spacious with nice view of the city! Room had Illy espresso machine.
Cons: Business lounge is dull
Excellent
10.0
Pros: Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Good
7.1
Pros: I liked the location of this hotel. It is close to United nations building. The room was very clean and overall ambience of the hotel is quite good. I would like to stay again in this hotel.
Excellent
10.0
Mediocre
2.0
Pros: Nothing
Cons: No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
Excellent
9.4
Pros: Was the pillow super best and the view was so nice!
Excellent
8.3
Pros: perfect view, large, clean room.
Cons: must pay extra for in-room coffee/fridge and the wi-fi charge was way too high. Even less expensive hotels have FREE WI-FI
Excellent
10.0
Pros: The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Excellent
9.3
Pros: I had an amazing view of southern Manhatten and the room was quite large for NY. The Lower East side has great restaurants and is only about a 10-15 minute walk from the theatre district.
Cons: All of the room was fantastic except for the dated shower head. Wifi was extra which i always think is a ripoff, but other then that I loved it.
Okay
5.0
Pros: The view
Cons: Room was old with stains on walls, pretty bare, staff was not very professional
Good
6.8
Pros: View of the east river.
Cons: Small, odly shaped rooms. Door opens into a narrow passage so you have to do a dance to get into the room. Windows are small, so feel cramped inside.
Good
7.6
Pros: Nice view, spacious room, relaxing hotel to stay at for a night. There's a pool!
Cons: The room was so cold even when we turned down the air. Also the location is a little removed from the rest of the city. If you need any emergency supplies, you have to go back out to find them because the gift shop in the hotel was closed when we arrived around 5:00 pm.
Good
7.0
Pros: Hotel manager Erica was very accommodating when there was an issue
Cons: The room reserved wasn't available. Reserved 2 double beds and only a king available. Also noticed the family checking I next to us had a daughter in a wheel chair and the room they had reserved wasn't available. They needed wheelchair accessible bathroom. No coffee maker in the room. Found out the day we left that all we needed to do was ask housekeeping. That information should have been provided on check in. Bedspread was dirty. Pull out couch didn't have sheets.
Located in Manhattan, this hotel is within 2 miles (3 km) of Washington Square Park, New York University and National September 11 Memorial. 5th Avenue and One World Trade Center are also within 1 mile (2 km). Canal St. Station (W. Broadway) is only a 2-minute walk and Canal St. Station (Varick St.) is 4 minutes.
Overall 8.2 Excellent
Based on 2,596 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Very nice view. Very friendly environment. We asked for a late checkout and they were able to extend it up to 2pm. Thank you.
Excellent
10.0
Pros: Great location in soho. Staff was very helpful and parking easy. The room was clean and new. A great view with very clean sheets and duvet. A good mattress Bathroom was new and clean. Room was not big but neither was the price tag. Liked it much better than the soho grand that shows it's age
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
8.0
Okay
5.7
Pros: Good location
Cons: Really small towels Cleaned room at 8pm
Excellent
10.0
Pros: Front desk employees were awesome and so helpful! Very minor issues (light burning out) were addressed immediately.
Cons: The restaurant attached to the hotel has no affiliation with Sheraton but we didn't like it- they were rude and took advantage of us.
Excellent
8.2
Cons: The hotel just seems outdated. Needs a renovation and the lobby is super dark.
Excellent
10.0
Pros: Very nice staff, clean hotel, type fancy and would recommend anyone to stay. Great area and very close to the train station.
Excellent
8.0
Excellent
9.1
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.0
Pros: Friendly staff Spacious bathroom Good location
Cons: No turndown service Odd odor in the hallway, panels along floor were flaking, mid-renovation?
Excellent
10.0
Pros: Second time staying here in 3 months. Love the location and quality. Able to check in early and check out late this trip, which really helped our itinerary (was rushing into town to go straight to my workshop, so it was nice to check in quickly and be able to put bags in room instead of leaving with concierge). Also was able to upgrade to a king bed since my boyfriend came down with me last minute. Staff was super accommodating. Close to 1/2/3 and C/E trains, as well as a couple blocks from 6/N/R/Q/W trains, so it was easy to get around to east or west side. I'm a light sleeper and find these rooms to be on the quieter side (we were facing the back of hotel, which faces downtown).
Cons: No fridge in room. Definitely a business feel to hotel, but didn't really make a difference to me. In fact, I chose the Sheraton bc in NYC hotels can vary widely and I found that chain hotels give a good consistent experience no matter the location.
Good
7.4
Pros: really quiet
Cons: room did not get cleaned till 6
Excellent
10.0
Pros: This is a nice hotel with small but well-designed rooms and a wonderful club lounge with views of downtown NY all the way up to the Empire State Building. It's a Sheraton and really fits comfortably within the Sheraton brand - so what you'd expect from a Sheraton is all there - plus the beautiful club lounge.
Cons: If you have to park, it's expensive. We didn't have to use their service as we stayed Saturday night and you can park in NY on Sunday.
Excellent
9.3
Pros: Location is definitely a plus. Comfortable hotel overall
Good
6.0
Okay
4.8
Cons: This hotel has an attitude of over pricing everything, adding on fees including tips (that frankly aren't deserved) and having a staff that doesn't do much. When I checked out the man at the desk was flat out lying to the woman he had on the phone and when he hung up I said "Well she's going to be disappointed" and he smiled and laughed. That's what you're going to get here.
Okay
5.7
Pros: Location was close to everything. Bed was comfilortable. Amd room was clean. I
Cons: When cleaning the entrance keep the closet room closed and do not leave mop and cleaning stuff unattended in the entrance. The front desks was unorganized. No welcome hello. Overall things did not look well organized. I would exoect the manager to keep an eye on all details. Very basic bedroom decor, no drawers for storage.
Located in Midtown, this luxury hotel is steps away from Broadway, Times Square and Minskoff Theater. Madame Tussauds Wax Museum and Lunt-Fontanne Theatre are also within 5 minutes. 49th St. Station is only a 2-minute walk and Times Sq. - 42 St. Station is 5 minutes.
Overall 8.2 Excellent
Based on 2,168 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.6
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
7.7
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
8.5
Excellent
8.5
Pros: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.
Cons: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)
Good
7.7
Cons: Marriott Club overcrowded and poor HVAC. Wine from an automated dispenser. Hotel needs a significant update.
Excellent
9.7
Pros: Very close to theatre and nice restaurants.
Cons: Breakfast was good but a bit pricy
Excellent
10.0
Excellent
8.0
Pros: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.
Cons: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.
Good
7.1
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.8
Good
7.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.6
Pros: The hotel was clean and staff friendly.
Cons: The construction was a bother and woke us up at 4 am.
Excellent
8.2
Pros: Location was perfect . Check in and check out is very easy and staff was very friendly .
Cons: We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.
Excellent
10.0
Pros: Everything was clean and the service was on point.
Cons: N/A
Okay
5.3
Cons: Charge for parking,time to get car,comfort of room.
Excellent
9.7
Pros: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again
Cons: Breakfast buffet way overpriced for the quality
Okay
4.5
Cons: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator
Excellent
8.5
Okay
5.7
Pros: People at front desk were nice
Cons: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.
Okay
5.7
Pros: View and location was great for theater and Times Square.
Cons: I had to complain about room cleanliness and called that room service had not come on 2 occasions.
Excellent
10.0
Excellent
10.0
Pros: Location.
Excellent
8.0
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
9.4
Good
7.3
Excellent
9.1
With a stay at Warwick New York, you'll be centrally located in New York, within a 10-minute walk of Central Park and Times Square. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8.1 Excellent
Based on 4,779 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Pros: I've stayed in so many NY hotels over the years and this one was very good, great room sizes for a Manhattan hotel, good room decor and excellent and quiet air con (good when 35c outside)! Desk to work at and plenty of plug sockets to charge gadets etc. Great location 5 mins walk to Abrrcrombie and Lower 5th Avenue, good Irish bar next door, diner opposite and coffee shops close by. Easy to get taxis outside too. Friendly and efficient front desk staff
Cons: Breakfast not included in my rate
Good
6.8
Excellent
8.0
Excellent
9.1
Pros: Great hotel. Awesome location!
Excellent
9.1
Excellent
10.0
Excellent
9.3
Pros: The hotel was beautiful & the service was excellent. Very spacious room.
Cons: We ate breakfast in the cafeteria which was lovely. My first visit to NYC since I was a child, so I wasn't sure what to expect of prices. We paid over $50 for our breakfast, which I think was outrageous.
Excellent
10.0
Pros: Great room
Excellent
9.7
Pros: The bed was very comfortable. The room was clean and a good size.
Cons: The only issue I had is that, even if you tried, you couldn’t close the room door without it making a lot of noise. This was a little annoying at night.
Excellent
8.0
Excellent
8.0
Pros: They valets and the staff are very professional and friendly. The room was clean, well appointed and organized.
Cons: The bathroom sink was not clean when I arrived and the WC was running consistently towards the end of my stay.
Excellent
8.0
Pros: The location was great.
Cons: The food was just ok.
Excellent
10.0
Pros: Very friendly staff Excellent location
Excellent
9.7
Pros: Location Friendly Helpful Kid friendly
Excellent
10.0
Pros: Staff was friendly and professional, room was comfortable and clean. Hotel was quiet and calm. Would stay here again!
Excellent
8.0
Pros: BiG and clean room
Cons: No coffee maker in the room and have to pay for wifi
Excellent
9.1
Cons: Computer labs were out dated and charged for Internet and print use by the minute.
Excellent
10.0
Pros: This is the second time we have stayed at the Warwick. It is a beautiful hotel. The rooms are nicely decorated and spacious. The staff is so friendly and helpful. We wish we could come more often. This is an excellent location,
Okay
5.7
Pros: Location
Cons: See anove
Excellent
10.0
Okay
5.1
Cons: Hidden fees. Not disclosed until checkout
Excellent
10.0
Pros: Service was great. Very attentive
Excellent
10.0
Pros: Staff, the easy checkin , clean room, great location etc
Cons: Well this is minor but the lobby could be prettier or cozier. That's all :)
Good
6.0
Pros: Location, Baggage storage.
Cons: They charge extra 25$ per day for "facilities". We had a broken lamp, aircondition that could not be set to lower temperature and problems connecting to the internet. The room was generally clean, but few things were not cleanned while we were there.
Excellent
10.0
Pros: 2 blocks to Central Park and centrally located to so many great spots. Staff was super friendly and accommodating. 2 restaurants and a great business bar located within the hotel. Recommend room 2222 (king bed w/ view of Central Park and small outdoor area). Traveled for business but looking forward to bringing my family back.
Cons: In room dining is super expensive but is was very good. Wifi is additional.
Excellent
9.1
Pros: The staff was very nice. Several people went out of their way to be friendly and helpful.
Cons: Having to pay everyday for wifi is ridiculousz
Excellent
10.0
Pros: Great staff, quiet, convenient, elegant, beautiful. I'm a repeat customer and shall remain so. Any problems are dealt with quickly and efficiently. Ready smiles from all you meet. Best location for my NYC visits.
Excellent
10.0
Pros: Location was great. It was close to central park, Times Square, museums, Empire State Building and convenient access to the subway to go to other areas. Staff was friendly and pretty helpful when asked questions.
Excellent
10.0
Pros: The hotel is beautiful and very clean. The staff could not have been more helpful and courteous. The location is great. I will definitely stay here in the future!
Excellent
8.0
Pros: Helpful staff. Small but nice fitness area. Convenient location. Room felt large, updated, and quiet on 20th floor.
Cons: The bar was small and full and opted for room service. $45 cheeseburger, coke, and cheese cake came quickly and was good. Frustrated to opt for $6++ coke, which was a small 8.5 oz.
Okay
4.5
Pros: Close to Central Park
Cons: For the price they could have included wifi for free and not charge $10.00 per day per phone and iPad. Also couldn't get the room temperature to regulate...it was either too cod or too hot. Also we paid extra for a "city view" and got a room that was only half way to top and we could barely see anything..stuck in a recessed nook and go see only building across the street. Our daughter's room was inside view room but had better views than our room. Naldo we could have had breakfast there for $32.00 per person...no breakfast is that good! The bed was not made well...the bottom sheet stopped 8-10 inches before the end of the bed...feet touched mattress protector and top sheet didn't stay in place...they need to get better sized sheets.
Excellent
10.0
Pros: Great location and staff very pleasant
Excellent
9.6
Pros: Location, location, location. The staff was excellent.
Okay
5.4
Good
7.7
Pros: Room was comfortable and clean. Quite as well.
Cons: Doorman put me in a cab going uptown when I asked to go to pabt. He should have put me in can on 6th avenue. Took 20 minutes instead of 5 and cost me 10 extra dollars.
Located in Midtown, this luxury hotel is within a 15-minute walk of Times Square, Radio City Music Hall and Intrepid Sea, Air and Space Museum. Rockefeller Center and Grand Central Terminal are also within 1 mi (2 km). 49th St. Station is 7 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.
Overall 8.1 Excellent
Based on 2,973 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
Excellent
10.0
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
Mediocre
2.8
Excellent
8.0
Cons: Can't say anything bad about this booking.
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: for the buffet breakfast they write down 18% tip???
Good
7.4
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
Excellent
10.0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Excellent
8.0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Cons: Front desk staffs
Excellent
10.0
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
Okay
4.5
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Excellent
8.8
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Room was very clean. Great staff. Great amenities. Close to all restaurants/bars, time square, parks, etc.
Cons: Rooms were a bit outdated.
Excellent
10.0
Pros: It was clean
Cons: Nothing
Excellent
10.0
Pros: Amazing room, location and staff.
Cons: Nothing
Excellent
9.6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Located in Midtown, this hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. Chrysler Building is 0.7 mi (1.1 km) away. 33 St. Station (Park Av. S) is only a 2-minute walk and 28 St. Station (Park Av. S) is 5 minutes.
Overall 8.1 Excellent
Based on 1,997 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.0
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it. Your service is awful and I would like my money back. I arrived in NYC last night to no Accomodation.
Cons: Nothing
Excellent
8.0
Excellent
9.1
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Cons: Kayak offered me room preferences, like 1 or 2 beds. We had 3 people with us so I needed 2 beds. I wasn't notified we didn't get the 2 beds until we checked in!
Excellent
10.0
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
Located in Manhattan, this hotel is within walking distance of The New York Times Building. It offers complimentary Wi-Fi, meeting rooms and a 24-hour reception. This trendy hotel provides a ticket service, luggage storage and bicycle rental. Additionally, the multilingual staff are on hand to offer assistance. The luxurious feel of each room at YOTEL New York at Times Square West is complemented by facilities such as flat-screen TVs. They are also equipped with a hair dryer, a shower and a telephone. Those staying at Yotel at Times Square Hotel New York City can indulge in a drink at The Terrace, before savouring a meal at Green fig. In the evening, guests can relax in the comfortable lounge bar. Yotel Hotel New York is within walking distance of Jacob K. Javits Convention Center, Hudson Yards Redevelopment Project and Times Square. It is within a 20-minute stroll of Times Square 42nd Street New York City Subway and 34th Street Penn Station Ind Eighth Avenue Line, which allows for easy access in and around New York City.
Overall 7.9 Good
Based on 3,866 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
5.7
Excellent
8.8
Excellent
10.0
Pros: This place is very clean and up to date.
Cons: The size of the room.
Excellent
10.0
Pros: The beds were super comfortable and the decor was amazing ! I live in New York and I felt like a tourist there .
Cons: The lounge needs to stay open later . I wanted to enjoy it more .
Excellent
8.0
Cons: The room size could have been bigger
Good
6.0
Excellent
9.1
Good
7.7
Excellent
8.8
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
Excellent
10.0
Pros: Great staff Tiny but well planned rooms Cool bars Decent coffee Smart concierge
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: Shower was awesome
Mediocre
2.0
Cons: Service and plus Before reserving On the actual website the picture was much nicer bigger room and the whole set up was beautiful until we checked in on the whole place was very small and I wasn’t happy at all.
Good
7.7
Pros: Room was generally ok if you are single traveler but too small for two. Generally good vibe. Some staff really nice -- some seemed overworked.
Cons: This is a strange hotel to try and rate. The rooms are like rooms on a boat. Small and practical. The gym was a little small for a hotel with this many guests. The location is just so so (pretty far West). But, it was quite a reasonable value.
Excellent
8.5
Pros: Very clean hotel with friendly staff. Comfy bed . Great views. Amenties thru-out hotel were great.
Cons: The bathrooms in room are very Awkward. The lack of privacy and doors make it weird when there is more than one in the room. The see thru curtain doesnt cut it No volume on the TV .. i could have called down for service but wr werent staying long
Excellent
10.0
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
Excellent
8.5
Pros: Location and building
Cons: Price, service
Excellent
9.3
Pros: The patio diner and bar was great!
Cons: We could of used more purple lights and also Kleenex!
Excellent
10.0
Pros: Great location.
Excellent
8.2
Pros: price and location. Men that checked us in and got cabs for us
Cons: food service. Food great service horrible. Ate at hotel twice and service horrible both times.
Excellent
9.4
Pros: Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off.
Cons: Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
Excellent
10.0
Good
7.4
Excellent
9.1
Excellent
9.7
Pros: Ultra futuristic look, clean, efficient, fun
Cons: No free parking, costs $60 for 24h
Good
7.4
Pros: The price and the restaurant menu were great.
Cons: I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
Excellent
9.4
Excellent
8.0
Mediocre
3.6
Pros: Wifi speed was decent at 10Mbps.
Cons: There were literally no employees in the lobby so it took me a while to figure out there were kiosks for a self-serve check-in. Employees or better signage would have fixed that. Once in the room (tiny @ about 80 sq ft), the brochure mentioned that linens are changed every three days rather than with every check in which explains the pubic hair and the stains in the bed. It took housekeeping over an hour to come and change the bed. The bed was practically a fold out couch with a futon cushion that was not very comfortable. The toilet was covered in urine, the office chair in the room was missing wheels, the ice machine was broken, the carpet was filthy, and there appeared to be a transvestite rave going on at 4:30 in the afternoon.
Excellent
10.0
Pros: The staff was extremely helpful and friendly
Okay
5.1
Cons: small rooms
Excellent
9.1
Pros: I liked the view. Also the greeters at the first level were very curtious!
Cons: No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.
Excellent
9.4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
Excellent
8.0
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
Okay
5.4
Cons: Small rooms as though it was built for an aeroplane. Compact but with the essentials. FYI No fridge.
Excellent
10.0
With a stay at Hotel Edison Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
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Overall 7.8 Good
Based on 10,850 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Excellent
9.7
Excellent
9.1
Okay
4.2
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Okay
5.4
Excellent
9.7
Excellent
8.6
Pros: Love the location. Very nice room especially for the location and price.
Cons: Bath could use some updating.
Excellent
8.0
Pros: The staff are very friendly, helpful and efficient, especially Justyna from Reception/Reservation. Location is awesome. The hotel has a great security policy. We felt secured.
Cons: The hotel physical looks need to be updated and maintained. This may upgrade the hotel in general and compete with other hotels in the area.
Mediocre
3.7
Pros: Only location is good
Cons: Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!
Excellent
10.0
Pros: We thoroughly enjoyed our stay at the Edison Hotel. The staff was friendly and helpful and we were surprised with a Friday night complimentary wine and music welcome. A great Times Square location with clean, modern rooms!
Excellent
10.0
Cons: A little loud so you could leave ear plugs for the guests
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Pros: Rooms have been updated and the staff was very friendly. Hotel is well located.
Mediocre
2.8
Pros: Only good thing about this hotel is the location.
Cons: Rooms are dated. AC never worked. Bathrooms are run down. I do not recommend this hotel.
Excellent
8.5
Pros: Location is awesome Room was beautiful and clean
Cons: No microwave and Fridge Coffee Maker could have been better
Good
7.1
Mediocre
3.4
Pros: Room was clean.
Cons: The ugly bath tub. Noisy heating system and bad pluming pipes made a awful noise all night . Didn't sleep well and was up early and checked out. This hotel was recommended to my spouse and I.
Okay
5.7
Pros: I thought the hotel had some very positive attributes such as the entertance to the building and the location of the hotel but these positive atrributes were over shadowed by the disappointing service I had encountered here
Cons: I was extremely unsatisfied with the service at the hotel. When I first arrived in my hotel room I found that the bathroom door knob was somewhat broken and the toilet handle was difficult to use making it hard to flush at times. My room was supposed to come with a coffee maker in it and there was not one. I was not upset with that fact but what did upset me was that when I called to have one delivered, I was told that one would be brought up right away. This however was not the case, I called the front desk again about 20 or so minutes later and they apologized and told me one would be sent up. Another 15 minutes went by and I was still kept waiting for the coffee maker. I called the front desk for a third time and they transferred me somewhere in the hotel where I was told that the person that was to bring the coffee went on lunch, considering I called way before noon this was very frustrating. After waiting a whole hour I finally received the coffee machine and to my surprise was just a simple keurig machine that anyone could of brought up to my room. Another issue that I faced here was upon checking out. I had called the front desk an hour and a half before it was time to check out to have them send security to my room because the safe was no longer working and to have them bring my car out of the parking garage, they asked for my ticket number which was to be given to me by the doorman at my arrival, sadly no such ticket was given to me when the doorman took my car.The front desk basically told me there was nothing they could do without the ticket number and sent my call to the doorman for him to assist me. I waited on the line and the phone just continued to ring with no response. I called back to the front desk after a period of time because I was still waiting for security to open the safe and to get the car issue settled and ended up being transferred from person to person and no one was helping me locate my car. It became evident that I would have to go to the front desk to get this handle because nothing was getting handled. At the desk they insisted that I had received a ticket, which was 100 percent false if I had received the ticket I wouldn't have been in the situation I was in. It wasn't until a manager came over and took over and helped my situation by having the doorman go an physically check the lot for my car, and when he returned I was again forced to wait at least another half an hour to get my car which I didn't quite understand why it wasn't taken out of the lot while the doorman was already over there. I really am not one to complain but when I'm paying over 500 dollars to stay at a hotel I'd expect my service to be much better than the way I was treated.
Good
7.1
Cons: With its location just hard to compete but, anything beyond that is not remarkable. The hotel old fashioned, we change three rooms and still have not found a room that has hot water which meets our demands. Only after a number of requests thay sent a plumber who fixed the problem. Very suitable for those who want mainly to visit the city and get a good-value because of the location. This huge hotel stay can not offer much more.
Okay
4.8
Pros: Location
Cons: Radiator pipes baning all night no sleep at all
Excellent
10.0
Pros: Staff was courteous and friendly, catered to the children and helped get rooms next to each other.Thank you.
Excellent
10.0
Pros: Love the location. Youssef at the front desk was wonderful and helpful. Always a smile on his face.
Excellent
10.0
Pros: everything, the history of it, the staff, the decor
Cons: too bad the restaurant closed
Good
7.7
Pros: Hotel location is wonderful. Walking distance from so many NYC landmarks.
Excellent
8.0
Good
6.5
Mediocre
2.0
Excellent
9.1
Excellent
10.0
Okay
4.8
Good
6.8
Excellent
8.5
Okay
4.2
Good
7.7
Excellent
8.2
Pros: The hotel and staff were pleasant. Our room was nice and clean. Rooms are small but we expected that. The hotel is very busy. We were there for fun and enjoyed the craziness.
Cons: New York never sleeps, but I like to. Bring ear plugs if you stay in Time Square. New Yorkers like their car horns.
Good
6.5
Excellent
9.7
Excellent
9.7
Pros: Steps from our show, Springsteen on Broadway. Helpful and friendly staff.
Excellent
10.0
Pros: Location. Staff very nice. Room clean. No problem with elevator wait times. Overall very pleased. Fitness room well equipped also.
Cons: Can't think of anything.
Mediocre
2.0
Pros: Windows opened
Cons: Staff unfriendly and more charges at check in no free wifi as advertized and shower literally over toilet next time i go to city i will make sure to stay somewhere else
Good
6.0
Pros: Location Security
Cons: Paid for a double/double and we were given a room with 2 twin beds. 2nd day not given any hand towels or wash cloths.
Located in Midtown, this hotel is within a 15-minute walk of Times Square, Empire State Building and Broadway. Grand Central Terminal and Chrysler Building are also within 1 mi (2 km). 34 St. - Penn Station is only a 2-minute walk and 34 St. - Penn Station (Fashion Av.) is 3 minutes.
Overall 7.8 Good
Based on 7,243 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.2
Good
7.4
Good
6.2
Pros: Good location, walking distance from Javitz.
Excellent
9.4
Pros: Location and friendly staff!
Cons: Over charge to store bags. This should be free.
Okay
4.2
Excellent
8.2
Mediocre
3.4
Cons: The elevators were a joke and the front desk was rude. It’s an old stinky hotel with rooms that are microscopic in size
Okay
4.8
Cons: Standard rooms are tiny with child sized pillows. Bathrooms are old and need to be updated Carpets & walls are grimy Only positive is the location
Good
6.8
Pros: Great location. Right at Penn station. Central to activities.
Excellent
9.7
Cons: I thought i had a room with a view and when unchecked in, they told me I didn’t...but then they quickly upgraded me to a great room, with a view, a loveseat, a walk in closet etc. unfortunately, i was hardly there to take advantage of anything but staff was great and location was super convenient.
Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
Overall 7.1 Good
Based on 7,380 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Excellent
9.7
Excellent
8.8
Pros: Clean and modern
Cons: Extremely noisy, walls and doors were paper thin. Could hear every noise in the hall
Excellent
10.0
Excellent
10.0
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Excellent
10.0
Pros: Everything was great, the staff was super friendly and helpful. Our room was clean and comfortable.
Good
7.7
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
8.8
Pros: The staff were very accommodating and friendly!
Cons: Explain the roof access. Both elevators did not go to the roof deck.
Excellent
10.0
Pros: They gave us free cookies on Valentine’s Day. The bed was super comfortable. The bathroom was clean and the shower was hot. There are so many great restaurants around. I was able to hook my laptop up to their tv using an hdmi chord so i could watch whatever I wanted. Great location and great price. I would definitely stay again.
Cons: The room was cold and the heat kept turning off. Eventually the room warmed up. But if they are expecting guests they should have the heat on. I also wish that the room had a mini fridge. Besides those things I had a fabulous stay.
Mediocre
2.0
Pros: Good location.
Cons: Please call to discuss thank you.
Excellent
8.0
Okay
5.4
Pros: Location proximity to port authority and subway
Cons: The room was so small I could barely put my suitcase on floor without it hitting the bed. The bathroom was half painted. The lobby was so crowded that I had to wait for 3 elevators to fit (multiple times during my stay).
Mediocre
2.0
Pros: Room itself was clean and fine for what I reserved
Cons: On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall building across the street from that. Just outside the window was a 15' gravel roof covered with trash. Coming and going involved going through a gauntlet of folks smoking pot and tobacco at the front door. None of these items are earth shattering, but it does make me think that Hilton is off their game. Back to Marriot if I have to stay in a chain.
Mediocre
2.0
Pros: Nothing
Cons: Everything
Mediocre
2.5
Pros: The staff was friendly.
Cons: The elevators were very very slow. They would stop at every floor and sometimes you waited 15 minutes to get on an elevator. There wasn't enough seating in the lobby and it was quite small. The room was always cold despite turning the heat up. Make sure you wear socks all the time in the room to keep you feet warm.
Located in Midtown, this hotel is within a 15-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. The High Line Park and Chelsea Market are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.
Overall 7.1 Good
Based on 3,940 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: The sheets were dirty and had not been changed
Excellent
8.3
Pros: Price, location, clean
Cons: No gym, pool etc.
Okay
5.4
Cons: Check-in took forever. One person was working the front desk (with a manager inexplicably sitting in the back) and there was a line of travelers waiting to check-in. I was not greeted until 15 minutes after I arrived.
Good
6.0
Pros: The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
Cons: There are only two elevators and it is not enough. Guests were not willing to wait and constantly were either close to or over max weight capacity. Also we ordered room service and they forgot about our order. It took them an hour and a half to make breakfast.
Excellent
9.6
Good
6.0
Excellent
9.1
Okay
5.0
Pros: location
Cons: smoky hallways, small rooms, hard beds
Excellent
10.0
Pros: Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
Cons: Always allow PLENTY of time to get down stairs or up as it takes forever for the 2 elevators to get people up or down.
Excellent
9.4
Pros: No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Cons: Seems petty and unimportant I know, but I will honestly avoid holiday inn brand in future
Located in Midtown, this hotel is steps away from Winter Garden Theatre and Broadway Theatre. Gershwin Theater and Times Square are also within 5 minutes. 7 Av. Station (E 53rd St.) is only a 2-minute walk and 50 St. Station (Broadway) is 3 minutes.
Overall 6.2 Good
Based on 3,462 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
8.3
Pros: Staff was very friendly and accommodating
Cons: fixtures and equipment were out of date or needed repair
Good
6.8
Pros: The location is superb and the staff is friendly. We had a decent view over Broadway. The price is b based on location.
Cons: Hotel is in desperate need of a Makeover. Missing grout in the bathroom, yellowing bathtub with soft spots, faucets missing screws and a thermostat that only knows "very warm", despite seeing it to 65 degrees (18C), no fan in the bathroom, are just a few of the issues. The parking garage under the Hotel is operated by a different company and is a disaster, both pulling in and especially when leaving. It took over an hour to get our car back, once ordered. Wr were told by others that this was common there.
Excellent
10.0
Pros: Staff upgraded my room to time square view. Extended our check out time. Just pure awesome. This hotel is so beautiful inside & out.
Cons: NOTHING AT ALL.
Good
6.3
Pros: Location
Cons: Hotel was run down. Staff was not helpful.
Good
7.7
Good
6.2
Pros: Location- that’s it.
Cons: We booked our stay online (as I’m sure most do). This was our first stay at The Manhattan but not our first visit to NYC. The website pictures advertised updated, modern facilities, which was true of the lobby. However, once you get off the elevator, you realize the rest of the hotel (minus one floor apparently) has not ever been renovated. Upon walking into our room, we notice that the wallpaper and paint are peeling, the furniture is chipped, the bathroom is covered in pale pink tile and includes a fluorescent light box is not even bright enough to put your makeup on. After placing a call to the front desk, we realize this is typical of a “standard” room. The modern and updated pictures on the website actually reflect the “executive” room. We upgraded as soon as a room was available, and the facilities were much more consistent with what we expected. However, we had to then deal with the thermostat being defective, so our stay didn’t brighten up that much. We will not be staying here again.
Excellent
8.6
Pros: Liked that the hotel was close to everything especially "Times Square". Staff was very helpful and friendly.
Cons: Not all the elevators were working so the wait for the elevators was long. Work was being done in the elevator area so the tool noise was very loud.
Mediocre
3.3
Pros: The location
Cons: This hotel is very dirty and very dated. Mold is in the shower and tub surround. Carpet and walls are filthy. Check bed for bed bugs but didn't find any - THANK GOODNESS. The windows haven't been cleaned in years!!!!!!! Takes forever to get an elevator to the Lobby and you will stop on every floor with people piling on the elevator because they are sick of waiting for one! It took us 26 minutes to get down to the lobby one eveving. Oscar Jacques and Allison are very nice but other than that it's disgusting. It has no place to get food after breakfast. No room service. Vending machines are sold out and gives you back change for your dollars but only takes dollars the change slots are glued shut so you can't get anything!!! It was the ABSOLUTE WORST!!!!!!!!! Electrical outlets do not work along with some of the lights!!!!
Good
6.0
Excellent
8.0
Cons: Noise from nearby club was very present in the room every night until 2AM
Excellent
8.3
Good
6.5
Cons: Hallways were old and carpets needed to be replaced.
Excellent
8.0
Okay
5.7
Cons: Fixer upper.
Good
6.0
Pros: Most staff was nice. Excellent location. Walking distance to Times Square, subway, theaters Hell's Kitchen, 5th ave shopping and many more. Elevators wasn't an issue for us. We asked about a refrigerator and they sent us one to the the room free of charge.
Cons: Definitely needs updating specially their bathroom and noisy doors. Wish it was cleaner. The housekeeping people really needs to be trained to be quiet and not to shout across the hallway and slam doors in the morning. They also forget to refill lotion/coffee. Sink and bathtub was clogging water always.
Okay
5.6
Pros: Location
Cons: 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Mediocre
2.8
Pros: Location is the only good thing about this hotel
Cons: Needs to be rehabbed. Rooms are rundown, moldy showers, poor customer service
Mediocre
3.4
Pros: They have a new surprise policy on checkout where they charge everyone an additional $35 a night in what they call a facility charge to what you already paid when you originally booked your stay online.
Cons: Not worth the false marketing.
Okay
4.2
Pros: Rooms in terrible shape
Cons: The bathrooms were old and dingy
Good
7.1
Pros: The room was clean and the beds were comfortable. The location was excellent for our needs.
Cons: The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Okay
5.6
Pros: The staff was great. Friendly, helpful, professional. All you could ask for.
Cons: The rooms were old and outdated. Dust was caked on the vents, and there was no air conditioning so the rooms got very warm even on cold winter nights. Also pretty noisy with thin walls.
Excellent
8.0
Pros: Location
Cons: Room facility
Excellent
9.7
Pros: Place, location, access, and security
Good
6.5
Pros: Location
Cons: Too noisy
Excellent
10.0
Pros: Location & service.
Excellent
10.0
Good
6.2
Good
6.0
Excellent
10.0
Excellent
8.2
Okay
5.7
Okay
5.4
Good
6.6
Pros: Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee.
Cons: Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
Excellent
10.0
Pros: Great Location and wonderful people made this place worth being in NYC!!!
Cons: Nothing...
Excellent
9.1
Pros: Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Okay
4.8
Pros: The main floor lobby was done very nicely. The proximity to trains & Times Square was a plus.
Cons: Our room smelled extremely bad & even the man who brought up our bags noticed it & said something to us about how strong it was. It smelled strongly of weed. That smell lasted from when we entered our room until check out, our entire stay. We even kept the windows open. The only reason I didn’t complain about it was because we had adjoining rooms with the rest of our family & we wanted to be together. Also, the room is in need of updating especially the bathroom. The water in bathroom didn’t drain properly either. As well as the hallways on the other floors. It seems as if the only update was done in the main floor lobby because once you take the elevator up and the doors open it’s like you’re in a motel. The rest of the hotel is dingy & dirty. The beds were extremely uncomfortable and I could not get comfortable with springs stabbing my back all night.
Excellent
10.0
Pros: Perfect location. Great value for money.
Good
6.0
Pros: Location
Cons: The rooms are tired, evidence of water damage, electric drapes that didn’t work, carpet that has large bumps, air conditioners that keep shutting off, plus hidden $30 fee per day for access.
Excellent
8.5
Pros: Location was fantastic, we were able to walk to Colbert, Beetlejuice, Times Square, Rockefeller Plaza, and close to several train lines to get us to our other attractions.
Cons: Would have been nice to have a fridge in the room
Good
6.2
Pros: Location
Cons: Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
Excellent
8.0
Pros: Location and friendliness of staff were great, room was clean.
Cons: The hotel is older so it could use a little TLC to be expected.
Excellent
9.1
Pros: Super friendly helpful outgoing staff
Cons: Tub drained a bit slowly whichwas skeevy, and no climate control so we were hot at times but overall definitely good value.
Mediocre
2.0
Pros: The location is great.
Cons: The hotel staff is less than friendly. The hotel rooms need a remodel. The hallways smell like someone is smoking weed. The ice machines don't work. The AC doesn't work most of the time.
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